How do you ruin pre-cooked, prepackaged food? These people getting paid $20 an hour? For what?
Rude, insolent, absolutely horrible customer service. I turned to put something in my bag and the woman yelled, “thank you” at me so I would turn around and grab my drink.
Yelled it at me at 6 o’clock in the morning. There was no one else in line, I was the only person in the drive thru.
Horrible people. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Tita Valdis
Everyone loves McDonald's fast food! It's delicious and excellent workers and awesome service. It's affordable! Thank you McDonald's for your foods and excellent services.
Atmosphere: 5
Food: 5
Service: 5
JMAC
6/2025 This location is always friendly, fast, consistent and convenient. Always my go to. Inside is clean too. 😉👎✌️
Atmosphere: 5
Food: 4
Service: 5
Pan Darius Kairos
It's a solid McD's. Not much else to say about it.
Atmosphere: 3
Food: 3
Service: 4
John Hightower
Busy lunch very long lines. Only one cashier. Was in drive-through first car all the way down the street. I'm not sure if there are not enough staff
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich, Chicken Mcnuggets, French Fries
Chelsea
I ordered 3 of the 4 pieces McCrispy strips. They gave me the 3 pieces instead of the 4. Then, they also forgot to bag the sauces. Pay attention please. It’s really fustrating when stuff like this happens. I did call to let them know & someone did help me out. But what an inconvenience
Food: 3
Service: 2
Jonathan Torres
Love it here on Sunday morning. Good food, good service, and great chill spot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
BotMoOn
This McDonald at Kahala is okay and subpar. Their sandwiches compared to other locations fall a bit short. I usually order the Spicy McCrispy Chicken sandwich at McDonalds and the sandwich I got from here was very dry with zero sauce on it. They could definitely do better.
Atmosphere: 3
Food: 2
Service: 3
John Montano
Just ok hamburgers are usually cold
Keffen J
Walked in and used the ordering kiosk screen. Entered table tent number and sat down. Order confirmation said to sit and relax and order would be brought to me - cool! Waited 15 minutes and went to counter. The girl just handed me my food with my TABLE number on it. I asked why did I go thru the tasks of using the kiosk and getting a table tent? She didn't say one word. So low stars for service, food was lukewarm by the time I got it. If you are not gonna do table service, don't offer it. Hey, this is fast food - my service expectations are not that high and they still messed it up. Amazing.
I'm a Maccas fan. This place lost it for me. Sorry Ronald. ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
Lisa Phan
This McDonald's location will most likely have its ice cream machine working! Staff is super friendly. I have several McDonald's closer to my home but I drive past them all to go to this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Quarter Pounder Hamburger, Chicken Mcnuggets, French Fries
Owen Nakao
We took advantage of the meal deal! Double cheeseburger, 4 McNuggets, Fries and drink for $6! Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Deran Decker
Closing your lobby at 9 pm and making Uber eats and doordash drivers wait in an extremely slow drive thru line is absolute insanity. We do not get paid hourly and I will not be picking up from your location after 9 pm in the future.
Hana Hou
Drive thru wait time can be long. Curbside call ahead is faster. Inside is clean and a/c.
Vegetarian options: Nothing Vegan... Part animal fat used in fried options. They did away with salads.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs Portuguese Sausage and Rice, Sausage Mcmuffin with Egg, Saimin, Sandwich, Pancake, Hot Fudge Sundae, Filet-O-Fish, Scrambled Eggs
How do you ruin pre-cooked, prepackaged food? These people getting paid $20 an hour? For what?
Rude, insolent, absolutely horrible customer service. I turned to put something in my bag and the woman yelled, “thank you” at me so I would turn around and grab my drink.
Yelled it at me at 6 o’clock in the morning. There was no one else in line, I was the only person in the drive thru.
Horrible people. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Everyone loves McDonald's fast food! It's delicious and excellent workers and awesome service. It's affordable! Thank you McDonald's for your foods and excellent services.
Atmosphere: 5
Food: 5
Service: 5
6/2025
This location is always friendly, fast, consistent and convenient. Always my go to. Inside is clean too. 😉👎✌️
Atmosphere: 5
Food: 4
Service: 5
It's a solid McD's. Not much else to say about it.
Atmosphere: 3
Food: 3
Service: 4
Busy lunch very long lines. Only one cashier. Was in drive-through first car all the way down the street. I'm not sure if there are not enough staff
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich, Chicken Mcnuggets, French Fries
I ordered 3 of the 4 pieces McCrispy strips. They gave me the 3 pieces instead of the 4. Then, they also forgot to bag the sauces. Pay attention please. It’s really fustrating when stuff like this happens. I did call to let them know & someone did help me out. But what an inconvenience
Food: 3
Service: 2
Love it here on Sunday morning. Good food, good service, and great chill spot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
This McDonald at Kahala is okay and subpar.
Their sandwiches compared to other locations fall a bit short. I usually order the Spicy McCrispy Chicken sandwich at McDonalds and the sandwich I got from here was very dry with zero sauce on it. They could definitely do better.
Atmosphere: 3
Food: 2
Service: 3
Just ok hamburgers are usually cold
Walked in and used the ordering kiosk screen. Entered table tent number and sat down. Order confirmation said to sit and relax and order would be brought to me - cool! Waited 15 minutes and went to counter. The girl just handed me my food with my TABLE number on it. I asked why did I go thru the tasks of using the kiosk and getting a table tent? She didn't say one word. So low stars for service, food was lukewarm by the time I got it. If you are not gonna do table service, don't offer it. Hey, this is fast food - my service expectations are not that high and they still messed it up. Amazing.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I'm a Maccas fan. This place lost it for me.
Sorry Ronald. ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
This McDonald's location will most likely have its ice cream machine working! Staff is super friendly. I have several McDonald's closer to my home but I drive past them all to go to this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Quarter Pounder Hamburger, Chicken Mcnuggets, French Fries
We took advantage of the meal deal! Double cheeseburger, 4 McNuggets, Fries and drink for $6! Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Closing your lobby at 9 pm and making Uber eats and doordash drivers wait in an extremely slow drive thru line is absolute insanity. We do not get paid hourly and I will not be picking up from your location after 9 pm in the future.
Drive thru wait time can be long. Curbside call ahead is faster. Inside is clean and a/c.
Vegetarian options: Nothing Vegan... Part animal fat used in fried options. They did away with salads.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs Portuguese Sausage and Rice, Sausage Mcmuffin with Egg, Saimin, Sandwich, Pancake, Hot Fudge Sundae, Filet-O-Fish, Scrambled Eggs
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