SUN and SAT 5:30AM to 6:00PM MON to FRI 5:30AM to 7:30PM
** Need kick out Homeless in front of entrance door. I had few experienced attacked by Old lady homeless. Because no one give her money then she tried to attack me to getting money.
Ask Security to watch morning hours if they can.
Atmosphere: 2
Food: 4
Service: 4
Kaedee J
I had a very disappointing experience at this location (downtown, across old Ross store). The food was not prepared well, nothing stood out in terms of taste and quality, and it felt like little care was put into its preparation. It didnt feel like something a customer would enjoy or come back for.
The service was even more concerning. I asked for an extra bag, and instead of a simple explanation, I was met with hostility by the lady manager. The manager a larger built woman, short height, responded very rudely, raising her voice, sounded like arguing with me, she is like on a fighting form, very sassy, saying I had to pay extra 50 cents if I really wanted it. Her tone was unnecessarily aggressive, not just towards me but also toward other customers. It created an uncomfortable atmosphere.
Additionally, the store was not very clean, which added to the overall unpleasant experience. Cleanliness and respectful customer service should be a minimum standard, and unfortunately, this visit fell short on both.
Atmosphere: 1
Food: 2
Service: 1
angie 808
Every time I go there, there's an item missing, or wrong. Today was no different - caramel Frappe instead of mocha; chili dip instead of honey mustard. But the sad thing is that every McDonald's I go to lately is the same. They just don't care. Well, care about this. I will give my business to JITB, or BK from now on. Way better service.
Atmosphere: 1
Food: 1
Service: 1
Derek Pacheco
Enjoy McDonald's everything I'm craving for my favorite McCurry and big Mac
Atmosphere: 5
Food: 5
Service: 5
K. Paul Gerstenberg
Kudos for being open this Memorial Day, but we REALLY needs a frappe…
•.••.•
Pretty cool place down to earth McDonald's
D Q
I was going to give this place 1 star cause everytime I order I think they are watering down my coffee, cause I use the 0.99 coffee deal on the app. Same manager is always back there doing the drinks... and they always come out watery even when I add expresso. I don't think she's even adding the expresso, cause today, someone else was working and my coffee was great. It was so strong and so good.
I WAS GOING TO STOP COMING HERE AND GIVE THIS PLACE 1 STAR BUT WHOEVER WORKED THERE EARLIER TODAY AROUND 9AM ON THE DRINKS SAVED THEM FROM LOSING A CUSTOMER AND GETTING A BAD REVIEW.
KEEP THAT PERSON BACK THERE.. PROMOTE THEM. THEY WILL SAVE YOUR BUSINESS. THAT PERSON MAKES ME WANT TO COME BACK AND ORDER COFFEE WHENEVER I FIND THEM BACK THERE WORKING ON THE DRINKS. BUT THE USUAL MANAGER WHO DOES THE DRINKS WILL CHASE AWAY CUSTOMERS WITH THOSE WATERED DOWN COFFEES.
EDIT: Now everyday we are back to the same manager, skimming the coffee. The coffee never has strength or power even when i add expresso.
I get the idea that they are charging me for expresso and they are not adding expresso unless someone else makes the cup then magically I taste the caramel and the expresso.
Edit again: Sent my wife for coffee and bam, same person makes her a good strong coffee.
I learned there is some agenda against me buying coffee there. So I will no longer buy coffee here. I have gotten other things here too other than coffee but i will no longer purchase anything from here. Customer lost.
Last coffee I bought here, I took a few sips and tossed it in the garbage. They are wasting my money.
Brianna Vitale
There was actual 💩 on the chair in their dining area, didn’t even want the food after we ordered
Smith Asukar
The food is good and the service was great but the athomosphere was so bad. It was very crowded,too many people.
Basile
There was a pigeon behind the counter. Standard uncleanness for a McDonald's and the neighborhood. Standard Hawaii establishment as far as over priced and under clean. Staff was great.
Not the best McDonald's. It very small and always busy because it sits on the bus lane in Chinatown.
Ana Monaghan
They have this buzzer that goes off perpetually on the french fry cooker. It just beeps Loudly and never stops while you're eating. It's like a truck backing up when you're trying to sleep at five in the morning. And it doesn't stop. I can't believe that they have become so accustomed to it that they do not realize how annoying the Sound feeling the restaurant downtown Is to the customers who want to sit down and relax I like their hamburgers and great deals for 5 or 6 bucks, But frankly, I don't feel very good after eating the fried chicken and french fries... but tasty after going to the gym. Convenient location.
The hamburgers go down pretty well, and the iced tea without sugar is really good also.
They have to put up with some Homeless people, and I think they do a pretty good job. I've seen some pretty rude customers, yelling at them, and they handled things well. For a quick bite, it's a helpful place, The upstairs is closed at night.And so you only have the little space downstairs with all the noise, but it's still helpful.
Junior Kaminanga
Place order ahead using the Macdonald App
Vegetarian options: Did not look for vegetarian
Parking: Park then walk
Kid-friendliness: Yes, kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes and Sausage, Breakfast Eggs and Portuguese Sausage, Breakfast Egg Portuguese Sausage Rice Shoyu Packets, French Fries, Mcchicken, Big Mac, Big Breakfast
Tiffany
I was reminded today why I stopped eating at McDonald’s. I went to this location for lunch and attempted to ask the clerk about the $5 meal I’d seen online to confirm if they had it. Before I could even finish my question, she rudely cut me off, said “chicken,” and asked if I wanted dipping sauce. The meal I had in mind included a burger, chicken nuggets, fries, and a drink, so I tried to clarify by asking if it was the burger meal I was referring to. Instead of answering politely, she snapped back and said, “It’s $6.”
Obviously, I didn’t know this because I was still trying to ask about it when she interrupted me. Her attitude was so rude and dismissive that I decided not to order anything at all. If the food is anything like the service—or her attitude—it’s safe to say McDonald’s is even worse than I remembered.
I highly recommend avoiding this location, as the staff seems both unprofessional and unpleasant. I understand the job may not be easy, but no one forced them to work there—it was their choice. For better service, go to another McDonald’s.
Service: 1
横浜子
Visited the store around 13:30 on October 24, 2024. There was no toilet.
The second floor is for eat-in. It seems like there aren't that many tourists. Do I need courage to go alone?
After shopping at Ross Dress across the street, I stopped by.
Maybe it's because of my age, or because of my local characteristics, but it's seasoned? I don't want to eat overseas Mac because the food is different. I don't think so lol
New Business Hours
SUN and SAT 5:30AM to 6:00PM
MON to FRI 5:30AM to 7:30PM
** Need kick out Homeless in front of entrance door.
I had few experienced attacked by Old lady homeless.
Because no one give her money then she tried to attack
me to getting money.
Ask Security to watch morning hours if they can.
Atmosphere: 2
Food: 4
Service: 4
I had a very disappointing experience at this location (downtown, across old Ross store). The food was not prepared well, nothing stood out in terms of taste and quality, and it felt like little care was put into its preparation. It didnt feel like something a customer would enjoy or come back for.
The service was even more concerning. I asked for an extra bag, and instead of a simple explanation, I was met with hostility by the lady manager. The manager a larger built woman, short height, responded very rudely, raising her voice, sounded like arguing with me, she is like on a fighting form, very sassy, saying I had to pay extra 50 cents if I really wanted it. Her tone was unnecessarily aggressive, not just towards me but also toward other customers. It created an uncomfortable atmosphere.
Additionally, the store was not very clean, which added to the overall unpleasant experience. Cleanliness and respectful customer service should be a minimum standard, and unfortunately, this visit fell short on both.
Atmosphere: 1
Food: 2
Service: 1
Every time I go there, there's an item missing, or wrong. Today was no different - caramel Frappe instead of mocha; chili dip instead of honey mustard. But the sad thing is that every McDonald's I go to lately is the same. They just don't care. Well, care about this. I will give my business to JITB, or BK from now on. Way better service.
Atmosphere: 1
Food: 1
Service: 1
Enjoy McDonald's everything I'm craving for my favorite McCurry and big Mac
Atmosphere: 5
Food: 5
Service: 5
Kudos for being open this Memorial Day, but we REALLY needs a frappe…
Pretty cool place down to earth McDonald's
I was going to give this place 1 star cause everytime I order I think they are watering down my coffee, cause I use the 0.99 coffee deal on the app. Same manager is always back there doing the drinks... and they always come out watery even when I add expresso. I don't think she's even adding the expresso, cause today, someone else was working and my coffee was great. It was so strong and so good.
I WAS GOING TO STOP COMING HERE AND GIVE THIS PLACE 1 STAR BUT WHOEVER WORKED THERE EARLIER TODAY AROUND 9AM ON THE DRINKS SAVED THEM FROM LOSING A CUSTOMER AND GETTING A BAD REVIEW.
KEEP THAT PERSON BACK THERE.. PROMOTE THEM. THEY WILL SAVE YOUR BUSINESS. THAT PERSON MAKES ME WANT TO COME BACK AND ORDER COFFEE WHENEVER I FIND THEM BACK THERE WORKING ON THE DRINKS. BUT THE USUAL MANAGER WHO DOES THE DRINKS WILL CHASE AWAY CUSTOMERS WITH THOSE WATERED DOWN COFFEES.
EDIT: Now everyday we are back to the same manager, skimming the coffee. The coffee never has strength or power even when i add expresso.
I get the idea that they are charging me for expresso and they are not adding expresso unless someone else makes the cup then magically I taste the caramel and the expresso.
Edit again: Sent my wife for coffee and bam, same person makes her a good strong coffee.
I learned there is some agenda against me buying coffee there. So I will no longer buy coffee here. I have gotten other things here too other than coffee but i will no longer purchase anything from here. Customer lost.
Last coffee I bought here, I took a few sips and tossed it in the garbage. They are wasting my money.
There was actual 💩 on the chair in their dining area, didn’t even want the food after we ordered
The food is good and the service was great but the athomosphere was so bad. It was very crowded,too many people.
There was a pigeon behind the counter. Standard uncleanness for a McDonald's and the neighborhood. Standard Hawaii establishment as far as over priced and under clean. Staff was great.
Restaurantji Recommends
Not the best McDonald's. It very small and always busy because it sits on the bus lane in Chinatown.
They have this buzzer that goes off perpetually on the french fry cooker. It just beeps Loudly and never stops while you're eating. It's like a truck backing up when you're trying to sleep at five in the morning. And it doesn't stop. I can't believe that they have become so accustomed to it that they do not realize how annoying the Sound feeling the restaurant downtown Is to the customers who want to sit down and relax
I like their hamburgers and great deals for 5 or 6 bucks, But frankly, I don't feel very good after eating the fried chicken and french fries... but tasty after going to the gym. Convenient location.
The hamburgers go down pretty well, and the iced tea without sugar is really good also.
They have to put up with some Homeless people, and I think they do a pretty good job. I've seen some pretty rude customers, yelling at them, and they handled things well. For a quick bite, it's a helpful place, The upstairs is closed at night.And so you only have the little space downstairs with all the noise, but it's still helpful.
Place order ahead using the Macdonald App
Vegetarian options: Did not look for vegetarian
Parking: Park then walk
Kid-friendliness: Yes, kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes and Sausage, Breakfast Eggs and Portuguese Sausage, Breakfast Egg Portuguese Sausage Rice Shoyu Packets, French Fries, Mcchicken, Big Mac, Big Breakfast
I was reminded today why I stopped eating at McDonald’s. I went to this location for lunch and attempted to ask the clerk about the $5 meal I’d seen online to confirm if they had it. Before I could even finish my question, she rudely cut me off, said “chicken,” and asked if I wanted dipping sauce. The meal I had in mind included a burger, chicken nuggets, fries, and a drink, so I tried to clarify by asking if it was the burger meal I was referring to. Instead of answering politely, she snapped back and said, “It’s $6.”
Obviously, I didn’t know this because I was still trying to ask about it when she interrupted me. Her attitude was so rude and dismissive that I decided not to order anything at all. If the food is anything like the service—or her attitude—it’s safe to say McDonald’s is even worse than I remembered.
I highly recommend avoiding this location, as the staff seems both unprofessional and unpleasant. I understand the job may not be easy, but no one forced them to work there—it was their choice. For better service, go to another McDonald’s.
Service: 1
Visited the store around 13:30 on October 24, 2024.
There was no toilet.
The second floor is for eat-in.
It seems like there aren't that many tourists.
Do I need courage to go alone?
After shopping at Ross Dress across the street,
I stopped by.
Maybe it's because of my age, or because of my local characteristics, but it's seasoned?
I don't want to eat overseas Mac because the food is different.
I don't think so lol
The inside of the store is beautiful.
Atmosphere: 3
Food: 3
Service: 2
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