Horrible....SERVICE SUCKS....I those don't understand "you server coffee ONLY".
Atmosphere: 1
Food: 1
Service: 1
Aloha V.
Love this store! It's very rare they're out of anything. And this is common at all Starbucks locations to be out of something. Especially love that they're genuine and not fake nice like most locations. Brittany is an amazing manager. Jordan is always great. Amber, Kira, Kailey, love this crew.
Horton L.
A great local spot inside of a older shopping plaza. Parking is free at the parking structure it was easy to find a spot. The baristas are friendly and lightening fast. I only saw locals hanging out here did not see any tourist except for myself LMAOO. They do have hot and cold sandwiches available for purchase.
Keli Griffin
I only do mobile orders here because I'm usually in a hurry, but they do a great job and always have it ready as ordered and fast! Thank you!
Atmosphere: 4
Food: 5
Service: 5
Christopher Grace
The fastest and most delicious drinks but VERY busy in the
Atmosphere: 3
Food: 5
Service: 5
Pilialoha C.
I have had all but great service here before to the point my order was memorized and they knew when I walked in the door. Today Brittney was horrible. She was in a black apron and working with peer at the mobile order pickup area on the inside of the counter. She told me Thank you in a rude tone and then proceeded to tell the other worker that is how you get customers to respect you and say thank you. Mind you I still needed to get my second drink of the order. So I was watching her talking to him the entire time.Seriously. And I love this Starbucks.
Gentil N.
My go-to Starbucks. They always take my reusable cup (you also get 25 bonus stars!) and are super helpful & friendly. Today, Taylor took my order and answered all my questions. He then made one of the best lattes I've had!! It was simple - brown sugar oat milk latte, but it was so smooth and perfect. He truly is a coffee master!
Michael Quinn
This location is generally good. The staff are all very nice and friendly and helpful when asking questions about the new seasonal drinks.However, they consistently put too much milk in their lattes and when you ask them about it they are very dismissive and reply with a snarky answer of “uh, it’s a latte.. it’s supposed to have a lot of milk.”I am an avid coffee drinker. I drink a lot of lattes and I know what to expect. In fact, I ordered this exact same drink yesterday at a different location and had a much better latte.I’m not sure if it is a store wide issue, or just one or two baristas. But I have had this experience more than once.I May just stop going to this location all together, which is a bummer as it is very conveniently located for me.
Very busy place. Order online and save yourself some time.
Atmosphere: 5
Food: 5
Service: 4
T A.
Always great service at this location. Very friendly staff. Food and drinks always comes out how you ordered it. Especially the drinks. Thank you Kira today for such a wonderful service. Service with a smile!Love my chocolate cold foam mixed with strawberry purée.
Sandra Matsumoto
Went for the fall drinks (bogo in September) and they were busy, even on a Thursday, late afternoon! I felt bad since they just kept having to pump out drinks constantly; poor baristas! The pink drinks with cold foam (so fancy!) were a delight for my kids, and the pumpkin flavored chai and coffee was okay for me.
Atmosphere: 5
Food: 4
Service: 5
Irene M.
September Thurs-yays!Cheers to BOGO for any fall drinks ordered after 12pm and you know the variety is the spice very needed in my life.Kamehameha Shopping Center parking has always gets me lost in directions I have no idea where I'm going so I grab one as soon as I find one usually not in the covered garage area as I hate getting stuck in there.As soon as you enter the service bar is basically the entire length of the store...super long leaving not much seating but the service here is always a delight and with a sense of humor as I order forgetting how to describe what I want...but they know and laugh along with my brain-freeze.Since I brought my own cup in-person ordering is necessary to earn my additional 25 stars and with that I got two Venti Pumpkin Spice Latte with Almond Milk no whip with Pumpkin Cold Foam is my current obsession. Not only the reusable cup earns you the bonus stars and a savings of ten cents you feel great and it's much more sturdy than the plastic which makes me cheer hip-hip Thurs-yays!!Thank you!
Angel H.
This location is at the Kamehameha Shopping Center. I went on a Wednesday and the line was long. They were running a half off promo. The workers kept their cool and were rushing out the drinks. I ordered a venti caramel frappe. I had originally asked for the caramel crunch frappe, but they were out of the caramel candy sprinkles. The drink took 10 minutes, but it was extremely busy.The drink came out great. I used my reusable cup and the whipped cream was sticking up above the cup, so I could lick the caramel drizzle. Yum! Don't forget to bring in a reusable cup for 10 cents off and 25 bonus stars. Plus, you'll be helping the planet.
Excellent service team!
Atmosphere: 3
Food: 4
Service: 5
Not going
Atmosphere: 3
Service: 2
Horrible....SERVICE SUCKS....I those don't understand "you server coffee ONLY".
Atmosphere: 1
Food: 1
Service: 1
Love this store! It's very rare they're out of anything. And this is common at all Starbucks locations to be out of something. Especially love that they're genuine and not fake nice like most locations. Brittany is an amazing manager. Jordan is always great. Amber, Kira, Kailey, love this crew.
A great local spot inside of a older shopping plaza. Parking is free at the parking structure it was easy to find a spot. The baristas are friendly and lightening fast. I only saw locals hanging out here did not see any tourist except for myself LMAOO. They do have hot and cold sandwiches available for purchase.
I only do mobile orders here because I'm usually in a hurry, but they do a great job and always have it ready as ordered and fast! Thank you!
Atmosphere: 4
Food: 5
Service: 5
The fastest and most delicious drinks but VERY busy in the
Atmosphere: 3
Food: 5
Service: 5
I have had all but great service here before to the point my order was memorized and they knew when I walked in the door. Today Brittney was horrible. She was in a black apron and working with peer at the mobile order pickup area on the inside of the counter. She told me Thank you in a rude tone and then proceeded to tell the other worker that is how you get customers to respect you and say thank you. Mind you I still needed to get my second drink of the order. So I was watching her talking to him the entire time.Seriously. And I love this Starbucks.
My go-to Starbucks. They always take my reusable cup (you also get 25 bonus stars!) and are super helpful & friendly. Today, Taylor took my order and answered all my questions. He then made one of the best lattes I've had!! It was simple - brown sugar oat milk latte, but it was so smooth and perfect. He truly is a coffee master!
This location is generally good. The staff are all very nice and friendly and helpful when asking questions about the new seasonal drinks.However, they consistently put too much milk in their lattes and when you ask them about it they are very dismissive and reply with a snarky answer of “uh, it’s a latte.. it’s supposed to have a lot of milk.”I am an avid coffee drinker. I drink a lot of lattes and I know what to expect. In fact, I ordered this exact same drink yesterday at a different location and had a much better latte.I’m not sure if it is a store wide issue, or just one or two baristas. But I have had this experience more than once.I May just stop going to this location all together, which is a bummer as it is very conveniently located for me.
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
Very busy place. Order online and save yourself some time.
Atmosphere: 5
Food: 5
Service: 4
Always great service at this location. Very friendly staff. Food and drinks always comes out how you ordered it. Especially the drinks. Thank you Kira today for such a wonderful service. Service with a smile!Love my chocolate cold foam mixed with strawberry purée.
Went for the fall drinks (bogo in September) and they were busy, even on a Thursday, late afternoon! I felt bad since they just kept having to pump out drinks constantly; poor baristas! The pink drinks with cold foam (so fancy!) were a delight for my kids, and the pumpkin flavored chai and coffee was okay for me.
Atmosphere: 5
Food: 4
Service: 5
September Thurs-yays!Cheers to BOGO for any fall drinks ordered after 12pm and you know the variety is the spice very needed in my life.Kamehameha Shopping Center parking has always gets me lost in directions I have no idea where I'm going so I grab one as soon as I find one usually not in the covered garage area as I hate getting stuck in there.As soon as you enter the service bar is basically the entire length of the store...super long leaving not much seating but the service here is always a delight and with a sense of humor as I order forgetting how to describe what I want...but they know and laugh along with my brain-freeze.Since I brought my own cup in-person ordering is necessary to earn my additional 25 stars and with that I got two Venti Pumpkin Spice Latte with Almond Milk no whip with Pumpkin Cold Foam is my current obsession. Not only the reusable cup earns you the bonus stars and a savings of ten cents you feel great and it's much more sturdy than the plastic which makes me cheer hip-hip Thurs-yays!!Thank you!
This location is at the Kamehameha Shopping Center. I went on a Wednesday and the line was long. They were running a half off promo. The workers kept their cool and were rushing out the drinks. I ordered a venti caramel frappe. I had originally asked for the caramel crunch frappe, but they were out of the caramel candy sprinkles. The drink took 10 minutes, but it was extremely busy.The drink came out great. I used my reusable cup and the whipped cream was sticking up above the cup, so I could lick the caramel drizzle. Yum! Don't forget to bring in a reusable cup for 10 cents off and 25 bonus stars. Plus, you'll be helping the planet.