Starbucks
4725 Bougainville Dr, Honolulu
(808) 888-3000
Recent Reviews
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Relax atmosphere, and perfect place to chill before and after shopping. Staff are cheerful and provide efficient service.
Atmosphere: 5
Food: 4
Service: 4
Sadie is amazing. Very personable and great personality! Drinks were good!
Atmosphere: 5
Food: 5
Service: 5
They forgot my drink and made a wrong one and I had to wait 20mins to get the one I ordered and there was no apology. Very poor service
Atmosphere: 2
Food: 2
Service: 1
It's very beautiful with the art but that's all it's going for. I went in to get 2 drinks. One was a caramel frappe, and the other was a mango dragonfruit refresher. I waited for my drinks like everyone else and it was busy, which is fine completely understandable. But let me tell you, the associates that I was watching making drinks looked like they were pouring water or something other than the drink that goes into them. The associate looked to see if anyone was watching to do it. Cameras don't lie. And so upon getting my drinks, I tried the frappe, and it tasted like there was no hint of coffee at all. The same goes for the mango dragonfruit refresher it tasted like water with a hint of flavor. I don't know what was going on if they were trying to water things down because stock was low but so uncalled for saturated drinks.
Atmosphere: 5
Food: 1
It's very beautiful with the art but that's all it's going for. I went in to get 2 drinks. One was a caramel frappe, and the other was a mango dragonfruit refresher. I waited for my drinks like everyone else and it was busy, which is fine completely understandable. But let me tell you, the associates that I was watching making drinks looked like they were pouring water or something other than the drink that goes into them. The associate looked to see if anyone was watching to do it. Cameras don't lie. And so upon getting my drinks, I tried the frappe, and it tasted like there was no hint of coffee at all. The same goes for the mango dragonfruit refresher it tasted like water with a hint of flavor. I don't know what was going on if they were trying to water things down because stock was low but so uncalled for saturated drinks.
Brient was really kind and patient with me and all customers in front of me!
Atmosphere: 5
Food: 5
Service: 5
Jonathan is always super helpful and great and taking/making orders
Atmosphere: 5
Food: 5
Service: 5
Fast friendly and made to order!
Atmosphere: 5
Food: 5
Service: 5
The staff was amazing, they were very polite and worked so quickly to meet the large demand of customers. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Very accesable
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Heavy Cream
Restaurantji Recommends
I love the friendliness of the staff and great service I receive when I come here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Toppings
Holla to the NEX Cru! Personable and great customer service. Awesome coffee and prompt service. Imma fan!!!!
Atmosphere: 5
Food: 5
Service: 5
Nice cozy place but cashier audrey is not paying attention with the order. she asked my order twice and still rang up my order wrong. Wait time is 20-25 mins for 2 wrong drinks. ?
Atmosphere: 5
Food: 3
Service: 3
A very nice and cozy Starbucks. I love the patriotic art woodworks on the wall. There are no issues with my order and waiting time. The staff is friendly and did a great job making my drink. All the Starbucks on the military base that I visited are tax-free. This Starbucks charges taxes.
Atmosphere: 4
Food: 4
Service: 4
Kim was such a good barista, she helped me with my order and my mom. she helped my mom create a Starbucks account because we don't normally go to Starbucks and buy drinks there, its been 5yrs that we haven't had Starbucks and Kim just helped us and she was kind enough to give her time with us. She suggested her fav ice peach green tea lemonade with liquid cane sugar, and it was a delight my mom said. The drink was super tasty and not too sour for her. I also got Kims fav drink the ice chai latte with matcha foam and with brown sugar syrup and it was super delicious it's going to be my go to drink now. Kim will now be my fav nex barista. Mahalo Kim for helping my mom and I.
Atmosphere: 5
Food: 5
Service: 5
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