The lady who looks like might be the owner of this subway franchise always seems to have a demeanor that is not very customer service oriented. This will be my final visit to this particular subway until things change or we have a new owner/employee at the face of this subway.
Atmosphere: 1
Food: 4
Service: 1
Wi Mc
Very rude. I frequent many Subways and have never had such a rude and disrespectful experience. In addition they put almost no veggies on my sandwich. I asked them for more veggies and both the worker and owner got upset with me. There was an elderly gentleman after me who was hard of hearing and they basically yelled at him and were terrible to him. The woman owner and worker acted so unprofessionally. I will NEVER give this store my business again. There are so many other Subway’s with great owners and employees. I will go back to the other stores. DONT SUPPORT THIS STORE.
Atmosphere: 1
Service: 1
Alexa Minor
This is the worst subway ever, every single time I go in there’s a Asian lady, very un happy, she charges me over every time, she says the scan doesn’t work to scan the subway rewards, doesn’t even try to give us what we ask for! This location should be closed down!
Atmosphere: 1
Food: 1
Service: 1
Ryan
Worst Subway experience...the lady wasn't friendly at all and was super stingy with all the ingredients then on top of that said she would charge me extra since I asked her for more black olives. It's crazy to me that we are now paying $13 for a mediocre sandwich and are still hungry after. I'm never coming back here again and hope this place goes out or business for ripping me off.
k onikei
Located at the entrance of Kahala Mall. Next to McDonald's.The inside of the store is quite large, and it feels more like a restaurant than a take-out.
Atmosphere: 4
Food: 3
Service: 3
Richard Morrell
Worker decided there were no kids meals despite having all the ingredients to make them and them being
Atmosphere: 5
Food: 5
Service: 1
Tomo Huber
Never mind ever go back hereThey should fire and close down.
Atmosphere: 1
Food: 3
Service: 1
Makana Keane
I wish I could give 0 stars. The service was horrible. There was this older man in front of me when I went and he was taking a little while to figure out what he wanted and probably couldn't hear too well. While he was trying to figure out what to get the owner begins slamming the counter to try to get his attention. She then roughly talks to him saying to hurry up because there is a line. She then starts talking under her breath complaining. At this point I think I should say something. She takes my order, and I tell her that the way she talked to that guy was rude. She starts to say that it was her uncle as if that would make it ok. She refuses to make eye contact and is super rough slamming things around. I reluctantly paid and told her I would never come to this location again. This is by far the worst experience I've had at a subway ever. I think this owner didn't pay attention during the customer service part of owning a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Kama Gunderson
Great service
Atmosphere: 5
Food: 5
Service: 5
Gary Mizushima
Worker Jenny would not accept midweek coupon for footlong sandwich. There was nothing on coupon as to why i coulndt use it. Became very aggitated and disrespectful towards me as a customer. This got to be the worst subway location on island of oahu.. Sorry I would NEVER go there again. and recommend nobody goes there as well. I wish i could give zero stars if i could.
Super friendly, but very slow and inefficient service.
Kid-friendliness: My kids love their sub sandwiches.
Parking: Can sometimes be difficult to find parking during meal times. I've had to park at nearby Kahala Mall on .ore than one occasion
Curran Hickey
Hours not accurate; don't trust the times on here. Supposed to be open until 4 today, I'm sitting here at 1 looking at an empty store.
Dwayne A
We visited this location since it was near our rental property while visiting Oahu. The staff was very friendly, very fast, and extremely helpful. Refreshing to see workers who truly care about what they doing, and love where they are working. Not to mention all 4 of us got great sandwiches.
The lady who looks like might be the owner of this subway franchise always seems to have a demeanor that is not very customer service oriented. This will be my final visit to this particular subway until things change or we have a new owner/employee at the face of this subway.
Atmosphere: 1
Food: 4
Service: 1
Very rude. I frequent many Subways and have never had such a rude and disrespectful experience. In addition they put almost no veggies on my sandwich. I asked them for more veggies and both the worker and owner got upset with me. There was an elderly gentleman after me who was hard of hearing and they basically yelled at him and were terrible to him. The woman owner and worker acted so unprofessionally. I will NEVER give this store my business again. There are so many other Subway’s with great owners and employees. I will go back to the other stores. DONT SUPPORT THIS STORE.
Atmosphere: 1
Service: 1
This is the worst subway ever, every single time I go in there’s a Asian lady, very un happy, she charges me over every time, she says the scan doesn’t work to scan the subway rewards, doesn’t even try to give us what we ask for! This location should be closed down!
Atmosphere: 1
Food: 1
Service: 1
Worst Subway experience...the lady wasn't friendly at all and was super stingy with all the ingredients then on top of that said she would charge me extra since I asked her for more black olives. It's crazy to me that we are now paying $13 for a mediocre sandwich and are still hungry after. I'm never coming back here again and hope this place goes out or business for ripping me off.
Located at the entrance of Kahala Mall. Next to McDonald's.The inside of the store is quite large, and it feels more like a restaurant than a take-out.
Atmosphere: 4
Food: 3
Service: 3
Worker decided there were no kids meals despite having all the ingredients to make them and them being
Atmosphere: 5
Food: 5
Service: 1
Never mind ever go back hereThey should fire and close down.
Atmosphere: 1
Food: 3
Service: 1
I wish I could give 0 stars. The service was horrible. There was this older man in front of me when I went and he was taking a little while to figure out what he wanted and probably couldn't hear too well. While he was trying to figure out what to get the owner begins slamming the counter to try to get his attention. She then roughly talks to him saying to hurry up because there is a line. She then starts talking under her breath complaining. At this point I think I should say something. She takes my order, and I tell her that the way she talked to that guy was rude. She starts to say that it was her uncle as if that would make it ok. She refuses to make eye contact and is super rough slamming things around. I reluctantly paid and told her I would never come to this location again. This is by far the worst experience I've had at a subway ever. I think this owner didn't pay attention during the customer service part of owning a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Worker Jenny would not accept midweek coupon for footlong sandwich. There was nothing on coupon as to why i coulndt use it. Became very aggitated and disrespectful towards me as a customer. This got to be the worst subway location on island of oahu.. Sorry I would NEVER go there again. and recommend nobody goes there as well. I wish i could give zero stars if i could.
Service: 1
Restaurantji Recommends
Super friendly, but very slow and inefficient service.
Kid-friendliness: My kids love their sub sandwiches.
Parking: Can sometimes be difficult to find parking during meal times. I've had to park at nearby Kahala Mall on .ore than one occasion
Hours not accurate; don't trust the times on here. Supposed to be open until 4 today, I'm sitting here at 1 looking at an empty store.
We visited this location since it was near our rental property while visiting Oahu. The staff was very friendly, very fast, and extremely helpful. Refreshing to see workers who truly care about what they doing, and love where they are working. Not to mention all 4 of us got great sandwiches.
Parking lot is always full but they are quick.
Good and healthy sandwich
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