Wendy's
630 Puuloa Rd, Honolulu
(808) 374-9299
Recent Reviews
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Dont acknowledge customers in the dinning area
Atmosphere: 1
Food: 5
Service: 1
I stopped by this location to grab something for lunch. It was after the normal lunch rush, but still busy. And I had to wait for approximately 6 to 8 minutes before I was even acknowledged at the counter to place my order. The kiosk never works with my card, and I just stood there as Pacita completely ignored me, never looked up to even greet me or acknowledge that I was there. Not a hello, I will be right with you, just nothing. Nothing from anyone behind the counter either. As I was about to walk away, Pacita finally took my order. I get that it is busy but at least acknowledge customers. Don’t just ignore them.
Atmosphere: 3
Food: 4
Service: 1
It’s a Wendy’s. Pretty fast service.
Food was good on prior trips here, but they gave me the wrong order in the drive thru… I ordered a Dave single and baconator fries but got a double burger no veggies and fries with beans :(
went through the drive through, ordered 1 son of baconator meal, 1 6pc nuggets. they gave us 2 drinks, no fries, and only one straw. when we asked the manager about our order he was extremely rude and refused to refund us. no receipt in our bag either. horrible service and establishment.
Service: 1
Had car trouble. Stopped by for directions . Cute ISLAND gal at register and older gentleman were super concerned and caring. They helped me with my questions . I appreciate the amazing staff here at Wendy's . This store is by the Harley Davidson Bike shop
Atmosphere: 3
Food: 5
Service: 5
They forgot my chicken nuggets that costed $12 after I just drive away I didn’t notice but I did not get my chicken Nugget They stole my $12 and their chili sucks
Atmosphere: 1
Food: 1
Service: 1
I love the chili beans only reason I go high prices. 20.00 one burger fries drink.....it's only chill beans
Atmosphere: 2
Food: 2
Service: 2
Food was good. Service was quick for drive thru. Breakfast sandwich was smaller than the picture.
Atmosphere: 3
Food: 3
Service: 3
I’m not fully used to fast food island style, things are different here but this was by far the best experience and freshest food I’ve had from Wendy’s. I had a hiccup with my order but it was fixed immediately and the food was so fresh! Will be back again this is my new favorite Wendy’s.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Order number #3441 came through the drive thru at 7:58pm I believe the person taking my order was samyrah-skye I was very disappointed had very poor customer service I placed a order for my other half but she was so rude and did not let me place my order I couldn’t even order anything else without her cutting me off and saying what my total was. I never want her to take my order again.
Food: 5
Service: 1
They only had one person to take your order. The person would make the people wait extreme long time (I waited 30 minutes total time and I was 2nd in line) Which was definitely not acceptable for fast food. This was also my first time.
Atmosphere: 3
Food: 5
Service: 1
The food was actually hot and the fries were actually not soggy and hot fresh n crispy,
Atmosphere: 5
Food: 5
Service: 5
I order a “chocolate” Oreo brown frosty and somehow always get a vanilla one. This has happened multiple times and I just don’t feel like being an asshole at the window to say something.
Food: 1
Service: 5
Workers need to smile and be amiable with their customers
Atmosphere: 3
Food: 3
Service: 3
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