Affordable treat. Love the many flavor choices- including Brie My Guest and Cookie Monster. Service has been quick and friendly every time for us. Stop by and enjoy!
Atmosphere: 5
Food: 5
Service: 5
Ciara Nuzzo
Had the squirts for like 6 hours.
Tom Barnes
We brought our teenager here for National Ice Cream Day. We came around 8:45pm and had quick and friendly service. Our ice cream was delish. It was the perfect temperature and the warm brownie at the bottom of my Sunday was exactly how you’d want a brownie to be.
Atmosphere: 5
Food: 5
Service: 5
Jared Bukarau
Ice cream was great. Kaila was super nice and outgoing. Thank you for treating my family so well.
Atmosphere: 4
Food: 4
Service: 5
KFamily House
Where to begin:I ordered this cake on Monday, Jan 22, for pickup today, Jan 26, I paid $57.58 after taxes online. Never had an issue before getting my cakes. Exactly like the photo. Until today, I was shocked how it looked and was told by the lady there's nothing she could do to fix it. I explained that the crumbling cookies and messed up cake weren't worth almost $60. She proceeded to tell me that she couldn't do refunds, nor could she fix it. I pointed to the display case and asked her why these cakes were perfect and mine wasn't. She smirked and said, "I made the ones in the display case, not yours." She then processed to tell me that all their pictures online are photo shoped. How does that make anyone want to buy again from them?In the end, I paid $57.58 for a ruin cake and was told to just stick something one top to cover their mistakes. They refuse to see why I was so upset that I not only bought in advance but drove 15 mins out of my way to make sure everything was perfect for my husband bday and the main focus the cake looks horrible in the Pictures because of this shop.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Celebration Party Cake
Jillian Petrarca
Don't go, your ice cream will melt within 4min of receiving it. I was almost done with mine before my husband got his because it melted so fast. We have been to other places where the ice cream doesn't melt that fast. I know it's Hawaii and it's Hot, but we have been to places in Kapolei and Waikiki and even others in Kailua where the ice cream doesn't melt in 4min.
Jfboub
Very tasty!! Not so expensive! 3 double cup and one cappuccino 26$ US. Very tasty ice-cream; watermelon,pecan butter, mango, chocolat, ect
Charles Bohe
Typical Baskin Robbins outlet. Consistent quality ice cream. Staff was very helpful, efficient and organized. I visited at 6PM on a Saturday and parked very close. Interior was spotlessly clean. If Baskin-Robbins is your style then this is your spot in Kailua.
addam Moore
Thank you to the friendly person who helped me with the cake for my wife's spooky birthday
Bob Lorber
Worst preparation of milk shakesI bought four and they were mostly milk!!Never again.
The girls working here were nice, was nice to get some icecream to cool my mouth off from some SPICY tacos I had.
Christina Webb
My stepdaughter used to work here but recently had to quit due to the extremely poor management. The boss was not only overworking these young girls but was also incredibly rude and made the work environment into a toxic space. Girls were denied bathroom breaks and yelled at for sitting down during their 9 hour shifts. They were not protected and were in fact yelled at when they raised concerns about some of the homeless men who come into the store at night while they are working alone. Most of the employees working are 15-17 years old and are being horribly mistreated while also being forced to work extreme hours on weekdays. The policies they are forced to follow are also extremely unsanitary, blenders are only washed once a day and the ice cream scoopers are simply rinsed with water. Overall this location and its management are shameful and I highly discourage any other young girls from taking a job here. There’s a reason that none of the employees last more than a year.
Ikaika Hoskins
Young kids working, just don't care. Was there an hour before closing and they denied me a Drink because they said the cleaned the blenders and didn't wanna use them again. Two young girls were working and after being denied she walks outta the store and hangs out in her car just waiting to close. So doesn't wanna work doesnt wanna help me even though they're open. 1 star!
Affordable treat. Love the many flavor choices- including Brie My Guest and Cookie Monster. Service has been quick and friendly every time for us. Stop by and enjoy!
Atmosphere: 5
Food: 5
Service: 5
Had the squirts for like 6 hours.
We brought our teenager here for National Ice Cream Day. We came around 8:45pm and had quick and friendly service. Our ice cream was delish. It was the perfect temperature and the warm brownie at the bottom of my Sunday was exactly how you’d want a brownie to be.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was great. Kaila was super nice and outgoing. Thank you for treating my family so well.
Atmosphere: 4
Food: 4
Service: 5
Where to begin:I ordered this cake on Monday, Jan 22, for pickup today, Jan 26, I paid $57.58 after taxes online. Never had an issue before getting my cakes. Exactly like the photo. Until today, I was shocked how it looked and was told by the lady there's nothing she could do to fix it. I explained that the crumbling cookies and messed up cake weren't worth almost $60. She proceeded to tell me that she couldn't do refunds, nor could she fix it. I pointed to the display case and asked her why these cakes were perfect and mine wasn't. She smirked and said, "I made the ones in the display case, not yours." She then processed to tell me that all their pictures online are photo shoped. How does that make anyone want to buy again from them?In the end, I paid $57.58 for a ruin cake and was told to just stick something one top to cover their mistakes. They refuse to see why I was so upset that I not only bought in advance but drove 15 mins out of my way to make sure everything was perfect for my husband bday and the main focus the cake looks horrible in the Pictures because of this shop.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Celebration Party Cake
Don't go, your ice cream will melt within 4min of receiving it. I was almost done with mine before my husband got his because it melted so fast. We have been to other places where the ice cream doesn't melt that fast. I know it's Hawaii and it's Hot, but we have been to places in Kapolei and Waikiki and even others in Kailua where the ice cream doesn't melt in 4min.
Very tasty!! Not so expensive! 3 double cup and one cappuccino 26$ US. Very tasty ice-cream; watermelon,pecan butter, mango, chocolat, ect
Typical Baskin Robbins outlet. Consistent quality ice cream. Staff was very helpful, efficient and organized. I visited at 6PM on a Saturday and parked very close. Interior was spotlessly clean. If Baskin-Robbins is your style then this is your spot in Kailua.
Thank you to the friendly person who helped me with the cake for my wife's spooky birthday
Worst preparation of milk shakesI bought four and they were mostly milk!!Never again.
Restaurantji Recommends
I Love ? this new Tiger Milk ? Bubble tea ?.
I Love 💙 this new Tiger Milk 🥛 Bubble tea 🧋.
The girls working here were nice, was nice to get some icecream to cool my mouth off from some SPICY tacos I had.
My stepdaughter used to work here but recently had to quit due to the extremely poor management. The boss was not only overworking these young girls but was also incredibly rude and made the work environment into a toxic space. Girls were denied bathroom breaks and yelled at for sitting down during their 9 hour shifts. They were not protected and were in fact yelled at when they raised concerns about some of the homeless men who come into the store at night while they are working alone. Most of the employees working are 15-17 years old and are being horribly mistreated while also being forced to work extreme hours on weekdays. The policies they are forced to follow are also extremely unsanitary, blenders are only washed once a day and the ice cream scoopers are simply rinsed with water. Overall this location and its management are shameful and I highly discourage any other young girls from taking a job here. There’s a reason that none of the employees last more than a year.
Young kids working, just don't care. Was there an hour before closing and they denied me a Drink because they said the cleaned the blenders and didn't wanna use them again. Two young girls were working and after being denied she walks outta the store and hangs out in her car just waiting to close. So doesn't wanna work doesnt wanna help me even though they're open. 1 star!
Loading...