Big City Diner
$ • Diners, Comfort Food, Beer Bar
Hours:
108 Hekili St #101, Kailua
(808) 263-8880
About Big City Diner
Customers' Favorites
Big City Diner Reviews
Ratings
Menu


Hours
Monday | 8AM - 8PM |
Tuesday | 8AM - 8PM |
Wednesday | 8AM - 8PM |
Thursday | 8AM - 8PM |
Friday | 7:30AM - 8PM |
Saturday | 7:30AM - 8PM |
Sunday | 8AM - 8PM |
Big City Diner is a restaurant that has received positive reviews from its customers. The restaurant was able to accommodate a large party of 12 people at the last minute, and the diners enjoyed their meals. Customers who had returned home for the holiday from San Francisco and Chicago praised the restaurant's excellent service and delicious food.
The restaurant's turkey dinner for Thanksgiving was particularly well-received, with everything tasting homemade from scratch, including the turkey, gravy, stuffing, yams, garlic mashed potatoes, cranberry relish, and pumpkin crunch. Customers who purchased vouchers from Costco to try the "Hawaiian Diner experience" were pleased with their meals, particularly the meatloaf plate and the keiki hamburger meal. The ambiance of the restaurant was described as homely and casual, with friendly staff who offer unlimited drink refills. There was a slight issue with a takeout order, but an employee named Rara provided excellent customer service by following up to ensure satisfaction.
Overall, Big City Diner has received positive reviews from its customers, with praise for its food quality, service, and value. The diner attracts mostly locals, and customers look forward to returning, enjoying the friendly atmosphere and memorabilia, including pictures of Denver Broncos players around the bar.