The Shack Kailua

1051 Keolu Dr, Kailua
(808) 261-1191

Recent Reviews

Clay

Really high quality. Best chicken katsu Ive ever had.

Atmosphere: 3

Food: 5

Service: 3

Vanessa

Our waitress was Honey !!!!
My daughter in law and myself came in with my 1-1/2 yr old grandson. After taking our orders we waited 1-1/2 hrs for our food
I finally realized that the baby wasn’t going to sit any longer and I asked when our food was coming. Her comment to me,, a 73 year old woman - “if you were Jesus himself you wouldn’t get it any sooner “
There were quite a few people with their mouths hanging open in our dining room area that heard her remark !!!
She never once said anything about how they were under staffed - only had 1 cook and still had tables waiting that were there before we were !!!!
I’m sorry but you don’t keep people waiting for 1-1/2 hrs with a baby and then tell them that even if I were Jesus I wouldn’t get my food any faster !!!
Wrong reply at anytime !!

Allen Moore

Don't miss out on this place. Very good food and a lot of it. The people are very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Wings, Oriental Chicken

Jon B.

The staff was very pleasant and courteous.

It wasn't super busy, but they did have roughly half the tables fully occupied, so I'd say they were good about getting our food and drinks very quickly.

I got the mushroom swiss burger and fries. Everything was cooked the way i asked and tasted good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Swiss Mushroom Burger and Fries, Buffalo Chicken Wings

Don Jones

When I see onion rings and a patty melt on the menu, that is my test to see how good the food is. It was fantastic. Rings crispy. Patty melt toasted well on rye. Nicely sautéed onions. Seasoned well. Taco special. Salsa was flavorful. Beef seasoned just right. Shells fried but not greasy. Cold beer cocktail and a server that was great, quick attentive and caring. We will return. We want to explore more if thus was that good what does the rest of the food have to offer.
Thanks all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers

BRENT CHENEY

Great place .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Swiss Mushroom Burger and Fries

Ricardo Camacho

Great food, great service, & a fantastic selection of beers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastrami Reuben

Megan Cobb

Great food. Big portions. All the good reviews are true. However, the fact that they have Louisiana hot links made me so happy. Haven't had one in 7+ years, and it was perfect. They also brought both of our girls an ice pop after they finished eating, even though only one of them ordered an actual kids meal; I know it doesn't cost them much of anything, but it was nice nonetheless. Our waitress, Bashia, was phenomenal, even though it was pretty busy.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Shack Burger, Hot Dog

Alexander Clarke

A thoroughly disappointing restaurant with mediocre food and high prices. Even in Hawaii this place is much more expensive than it deserves. Burgers are far too large to be eaten without silverware and the plates they serve on are plastic baskets with paper inserts, woefully inadequate space to deal with the absurdly large portions served.The staff is weird, there’s not much better a way to describe it. Fake energy and an uncomfortable demeanor.Would not recommend.

Atmosphere: 2

Food: 1

Service: 2

Barry Green

Nice neighborhood bar.

Atmosphere: 5

Food: 5

Service: 5

Bryan Jose Gonzalez Nieves

We were told to seat anywhere we liked. Service was fast. Food was delicious and also fast. Everybody was super nice and even said goodbyes more than once. I recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Swiss Mushroom Burger and Fries, Burgers

Dale Ince

Original baby!

Atmosphere: 5

Food: 5

Service: 5

Denys Paniv

Great place to eat !

Atmosphere: 5

Food: 5

Service: 5

Jethro Bodine

Yeah cool place, had the island style burger. Regular corner pub with really good food. Worth the drive to get away from overpriced Waikiki b.s. will be back!

Caleb Immel

Amazing

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Buffalo Chicken Wings

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