Denny's
4470 Kapolei Pkwy Ste 800, Kapolei
(808) 674-9327
Recent Reviews
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Vanasa was and always has great service!!! She serves with a smile and does it effortlessly!!! My family loves Dennys!!!
Atmosphere: 5
Food: 5
Service: 5
Usually have nothing bad to say but this visit i didnt quite like. Nachos was hella oily like they threw the chips right on the plate after pulled out the oil. My server that noght was not attentive i waited 20 minutes for a refill on water while my company got there sodas as we where all empty the same time. (KUNIA LOCATION)
Atmosphere: 5
Food: 4
Service: 2
Service was awesome! Tasha was very nice and quick with our table. Made time to make sure everything was good, even recommended something for my wife and mother for their food. Highly recommend coming back.
Atmosphere: 5
Food: 5
Service: 5
Our host Gavin was awesome from when we walked through the doors. Our food was ordered and served in a decent amount of time. Gavin was also very attentive and courteous through our entire visit. Mahalo Gavin
Atmosphere: 5
Food: 5
Service: 5
We came in for dinner at 9:50 on 12/21 and the restaurant was extremely short staffed we waited 40 mins before being seated and 5 parties that came after us left because the wait was to long. Gavin our server and host who sat us was AMAZING! He was super apologetic for the wait and gave us top notch customer service even though he was absolutely slammed in his section. The food wait time was also long because of how busy the restaurant was as a whole. They were also completely out of lots of things Ex: out of Jam, shakes and Ice cream etc… so we weren’t able to order dessert. Overall Gavin’s service was phenomenal and the food was good as well, I definitely think this location needs more staff or better prep from the previous shift since it seemed that everything ran out from the day time.
Atmosphere: 3
Food: 4
Service: 5
Let me just say Gavin is the best. Even though we had to wait so long to be sat due to it being busy. Gavin service was excellent he made it feel super worth for the wait. Food was amazing. But just seeing him handle a party of 18 and other tables. His the best. I would ask for him everytime I come. Thanks again Gavin.
Atmosphere: 5
Food: 5
Service: 5
Gavin was my server and it was the best service I’ve ever had at a Denny’s! Food came out fast and it was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2-Egg Breakfast Slam
The welcome and service by Gavin was exceptional. Despite it being a busy time, Gavin got us seated and took our order within a reasonable time.
Atmosphere: 5
Food: 5
Service: 5
Walked in and seated immediately. Gavin was amazing and the food was a good as it always is! Felt very nostalgic and another great dinner courtesy of Denny’s Kapolei. Thank you Gavin!!
Atmosphere: 5
Food: 5
Service: 5
Superior service by Gavin at kapolei location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We frequent Dennys a lot, especially after 10pm for their late night menu. Gavin and Karma are excellent and attentive servers! Food hits the spot and happy they brought back their value menu. A great choice when you're on a budget.
Atmosphere: 5
Food: 5
Service: 5
My complaint is simple: I came in for a classic breakfast and left frustrated. I ordered a Slam and a hot cup of coffee. Unfortunately, the server didn’t seem to know what was included in the Slam, and the meal arrived in scattered segments instead of all at once.
Worse, the coffee was lukewarm—not the hot, fresh cup you expect in the morning. I politely asked for a hot one, but the second cup was also cold. It felt like the server either didn’t notice or didn’t care that the coffee wasn’t fresh. Maybe the burner was off, but that’s something the staff should be aware of.
When I mentioned it to the cashier, I was told I should have asked them to make a new pot. That response just added to the frustration—shouldn’t serving hot coffee be the default, not a special request?
In the end, I left and went to the Waikele Starbucks, where I immediately got what I wanted: a fresh, hot cup of coffee served with a smile. Denny’s should take note.
Atmosphere: 4
Service: 2
Food was awesome & service was fast.
Atmosphere: 5
Food: 5
Service: 5
Awesome menu, yummy food.
Atmosphere: 5
Food: 5
Service: 5
Always loved coming to this Dennys but I’m leaving a review finally for the first time because of the amazing service by their server Gavin. The server was sharp and quick to understand all the different types of edits we were making to our orders. Probably the best server I ever had at any restaurant. We even had some complications on our end and the staff was kind and handle it all with ease.
Atmosphere: 5
Food: 5
Service: 5
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