Gyu-Kaku Japanese BBQ

First time and a fun experience. Definitely will be back. Great lunch deal. Family friendly. Lots of choices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Miso Soup

This place looked so promising from the outside. I ordered the crispy shrimp garlic noodles. The picture on the menu had big whole shrimp but when I received my dish, it was maybe 2 shrimp cut up into tiny little pieces. This is so off putting. Everything just seemed so grimy and greasy (tables,chairs, etc) and the bathroom was just filthy. Will not be returning.

Atmosphere: 3

Food: 3

Service: 4

The food, service, and atmosphere were ok. The reason I am giving this place a one star is because when I asked for a drink it came in a glass that had black stuff floating at the top of it. I didn’t notice it until I offered it to my wife who told me about it. I had already had a few sips. The next day, I have been in sever stomach pain.

Atmosphere: 3

Food: 3

Service: 3

Service was really slow, actually shorthanded, food wasn't even that good, never recommending this place to friends or family

Atmosphere: 1

Food: 1

We had a party of over 50 to celebrate our mothers passing and chose this restaurant to host us. Notified restaurant week in advance and the service the food was so so bad that we had to wait so long for food and service. When we ordered the ribeye it looked like little discarded pieces of meat!!!!!!! The burners were not all working so we had to share the burners with 8 to 10 ppl on a table. 2 Small rice bowls were served to a table of 10 and we were expected to share that!!!!!! Wtheck
I don’t recommend this place for large parties or even smaller parties. Service really really slow. Cuts of meat is absolutely RIDICULOUS!!!!!

Atmosphere: 1

Food: 1

Service: 1

Conceptually it's a good idea to have a diverse menu such as BBQ and Ramen without a hot pot option. Until your party orders an all u can eat BBQ option and the other Ramen. Restriction #1. Everyone at the table has to order BBQ. BTW, the server announces, she then proceeds to list all of the items that were not available in the all u can eat BBQ. Restriction #2 For the 1st restriction. Its understood the rationale that the other "Ramen" person may lean over and partake in the all u can eat. The amount of restrictions and rules at this restaurant in the end is a hindrance to a diner's experience. Restriction #3 You can order the lunch BBQ options that comes with 2 meats each at 3.5 oz, which by the way includes the weight of marinated meat, so its 2 oz of meat. If you want a certain type of meat, its $3 upgrade. Restriction #4 If you want more rice its $1.50 upgrade. Ordered a side of Gyoza dumplings, Restriction #5, use the Ponzu sauce at the table there is no sauce that accompanies the gyoza. In addition, the Time limits to eat, portion control amounts, upgrades, extra cents for sauces. There are too many bbq chains in Oahu to burden your dining experience to remember the rules and guidelines. Live, eat, and in peace, do yourself a favor go somewhere that welcome customers without a handbook of rules.

The food was amazing and our server was excellent he was super helpful and brought us everything we needed. Also explained everything and the different types of meats and sauces! 10/10 would dine again

Fun cooking dinner on the tabletop hibachi! Short ribs were delicious and the deep fried calamari with tater sauce was very good. We went for happy hour so the prices were reasonable.

The service was really bad. Waitress was not interested. It seemed like she did not want to be there. She did not explain anything to us. The food was below average. The restaurant looked filthy! The whole experience was an absolute disappointment! We regret going there and won't go there again.

Really good food in a great area. Fantastic parking, great price, endless s’mores.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: S'Mores, Gyoza

Everything was fresh, and the service was prompt. The food was so delicious and seasoned to perfection. Three tantalizing sauces were provided with succulent, tender meats and savory vegetables. Everything was as perfect as could be.

Love this chain, but this location needs work. The staff was great and friendly but the place needs to be cleaned and taken care of.

Atmosphere: 2

Food: 3

Service: 5

Gry-Kaku is a good Japanese BBQ. It probably isn't the best on island, but It offers a great option outside Waikiki, and a particularly good option for the west side of Oahu.In addition to ala cart ordering, Gry-Kaku offers 3 different levels of all-you-can-eat items (the 2nd and 3rd tier options overlap, so you can ultimately choose from something like 85 items. I recommend the Tier 1 AYCE if you're unsure or are interested in sampling the menu, or getting to know more about the cuisine.The restaurant dining room could probably use a dusting, a paint job, and some minor drywall touch ups, but all in all, it's a good meal.

Kid-friendliness: We brought our 2 kids (4 & 6), and after a quick explanation of the danger of the open grill, they were fine. They liked watching the BBQ, and loved roasting their own s'more over the fire!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: S'Mores, Toro Beef, Gyoza, Steak, Yaki-Shabu Beef

Gyukaku is Hawaii is always better than the ones I visited on the east coast. Try it and you won’t regret. Just remember to make reservation, since they can get busy sometimes.

Atmosphere: 5

Food: 5

Service: 5

I've been here twice both times were great!The food , the flavors , the portions. I Loved it!Except the restaurant needs a major overhaul. There is so much dust on the walls, especially near vents,And a good fumigation. My grandson started playing with the roaches.

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: S'Mores, Toro Beef, Gyoza, Steak, Miso Soup, Napa Kimchi, Yaki-Shabu Beef