McDonald's
91-600 Farrington Hwy Walmart, Kapolei
(808) 674-8107
Recent Reviews
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BUYER BEWARE!!! If I could give 0 stars I would!!! "Short staffed" is a poor excuse for unhealthy and unsanitary conditions!!! Trash overflowing receptacles AND at LEAST 10 bags of trash piled IN THE STORE DINING ROOM AND ON TABLES!!! If there is enough staff to take the time to change out trash bags... they they can spend an extra few minutes to take trash to dumpster! Lazy and poor management! How this place got a pass from health department is beyond me. Walmart worker states it is ALWAYS done this way, so not a rare occasion! FIRE THE MANAGER AND STAFF! VISIT WAS ON 10/20 AND AT 2:01PM! Should be easy enough to figure out who was on shift. Food still arrived at look warm temp and wrong order honestly would have gotten money back if didn't pay with credit card.
Atmosphere: 1
Food: 1
Service: 1
MANAGER GAVE ME ATTITUDE WHEN GIVING ME MY ORDER BECAUSE I DIDNT HAVE MY RECEIPT. I ASKED FOR ONE WHEN I PAYED AND THE CASHIER COULDNT PROVIDE ME ONE. EMPLOYEES AND MANAGER NEED BETTER TRAINING.
Atmosphere: 1
Food: 4
Service: 1
Poor curb side pickup service. No point in having a curb side option bc they take their sweet time bringing your food out. As a mom of 5 kids it's alot to come out with all the kids so we opt for the curbside option. I repeat do not choose this option at th8s location. They are horrible. I called and the lady said she didn't have time to bring out my food.
It was great just a little pricey but they gave me a discount
Kid-friendliness: They had the happy meals and it came wit the little plastic toy and my child loved it ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Cone, Kiddie Cone, Fruit N Yogurt Parfait, Hamburger - Happy Meal, Big Mac, Cheeseburger, Hamburger, Spicy Crispy Chicken Sandwich, Mcflurry with Oreo Cookies, 40 Mcnuggets & 2 L Fries, Chicken Mcnuggets, Mcmuffin
I ordered coffee and apple pie at the drive-thru using an app.When I opened the bag at work, it was a holiday pie. Why is that.When I reluctantly took a bite, the crust was soggy and tasteless.Later, I had it replaced with an apple pie.Mac's apple pie is the best because it's fried.But the pies here are expensive. There are some stores that are a little cheaper.
Atmosphere: 3
Food: 4
Service: 3
We always have stuff missing from our orders using the
Food: 1
very bad service, I wasted time and did not receive my order.
Atmosphere: 1
Food: 1
Service: 1
It’s good as far as McDonald’s goes. It was conveniently located inside Walmart.
Atmosphere: 4
Food: 4
Service: 4
Soooo..... I ordered my food at 9:56.....it is now 1013.... and I am still waiting! Brought my kids to this same one a week ago and it took 25 minutes to get our food from inside! This time I did drive thru and they told me to park out front and wait..... ?? still waiting. Let's bet my food will be cold when I do finally get it. They are ?
Kalani was rude as heck. Today I made 2 orders he was offensive towards me and just plain rude. Got both of my orders wrong too.
Restaurantji Recommends
Just bad all around. Service, Incorrect orders, Rudeness, Owners blind eye.
McDonald's is McDonald's
Y'all got freaking files in your dining area while I am eating my food
Ordered and paid through app, staff tried to overcharge me an extra meal. Luckily I caught the error and after several attempts to explain the issue got a refund. Check your receipts if you use the app. Better and cheaper to drive to the one by Don Quijote in Waipahu.
I usually take advantage of mobile app daily deal for 99-cent large sugar-free vanilla iced coffee BUT it's no longer available as of 1/16/2022 when the deal expiration date was set for 12/31/2022. I contacted McD customer service to find out why it disappeared from the daily deal selections & am waiting for a response.
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