This McDonald’s location employs an older female staff member whose behavior is utterly unacceptable. She speaks to customers with blatant disrespect, shows a hostile and unpleasant attitude, and makes no effort to provide proper service. It is shocking that the company continues to keep someone with such unprofessional and degrading conduct on the team.”
Service: 1
Jacob Proffer
The service here is horrible, and regardless if you do a mobile order, they screw it up nearly every time.
Curbside can take a half hour, you're better off just going in the store and not ordering ahead. Make sure you open up your bag before you leave because most likely your orders going to be wrong anyways.
Atmosphere: 1
Food: 1
Service: 1
Amburley Ah-Mai
Management is terrible. The lady threw a fit about EVERYTHING . You are dealing with kids, kids make mistakes. But you throwing a fit is so embarrassing for you. Treat your employees better and they will work better! Poor kid making food in the back. He couldn't catch a break for nothing!
Atmosphere: 1
Karey Newhouse
This is the 3rd or 4th time in a month that I have either placed an order through Door Dash or McDonalds app and waited over an hour each time for my order. This is crazy. And the manager has a horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
natalia ayola
I was surprised when a delivery man came to pick up an order today and asked an employee for water and told him he was sorry the water wasn't free.
As far as I know, water is not denied to anyone, much less to a person who is returning an order from that store, knowing that it is very hot outside on this island.
I was disappointed by how inhumane they are in that place
Atmosphere: 1
Service: 1
Joseph “Motherfucking” Stahl
Very kind
Atmosphere: 5
Food: 5
Service: 5
Luis Villamizar
Employees did not acknowledge us and their attitude was unwelcoming. Male restrooms were dirty.
Atmosphere: 1
Food: 3
Service: 2
Christina Bogac-Moore
The old lady that works here was giving me so much attitude.
Atmosphere: 1
Service: 1
Hawaii Guy
Found mold on the bread don't listen to directions
Atmosphere: 1
Food: 1
Service: 1
Chris Reimers
No help and very slow takes 20 -30 mins to take an order be ready to wait .
Extremely unsanitary. Slow service. Trash and food on the tables/ground. SUPER RUDE CASHIER!
Atmosphere: 1
Food: 1
Service: 1
Katrine Pesca
I would give 0 star. Very poor service, so slow, so unsanitary, they gave me a wrong order! I wouldn’t go kapolei walmart mc donalds anymore!
Fatman in Paradise
They are now charging for water... FREAKING TAP WATER.
Atmosphere: 1
Food: 1
Service: 1
Marleen Milligan
BUYER BEWARE!!! If I could give 0 stars I would!!! "Short staffed" is a poor excuse for unhealthy and unsanitary conditions!!! Trash overflowing receptacles AND at LEAST 10 bags of trash piled IN THE STORE DINING ROOM AND ON TABLES!!! If there is enough staff to take the time to change out trash bags... they they can spend an extra few minutes to take trash to dumpster! Lazy and poor management! How this place got a pass from health department is beyond me. Walmart worker states it is ALWAYS done this way, so not a rare occasion! FIRE THE MANAGER AND STAFF! VISIT WAS ON 10/20 AND AT 2:01PM! Should be easy enough to figure out who was on shift. Food still arrived at look warm temp and wrong order honestly would have gotten money back if didn't pay with credit card.
Atmosphere: 1
Food: 1
Service: 1
jonathan paragas
MANAGER GAVE ME ATTITUDE WHEN GIVING ME MY ORDER BECAUSE I DIDNT HAVE MY RECEIPT. I ASKED FOR ONE WHEN I PAYED AND THE CASHIER COULDNT PROVIDE ME ONE. EMPLOYEES AND MANAGER NEED BETTER TRAINING.
This McDonald’s location employs an older female staff member whose behavior is utterly unacceptable. She speaks to customers with blatant disrespect, shows a hostile and unpleasant attitude, and makes no effort to provide proper service. It is shocking that the company continues to keep someone with such unprofessional and degrading conduct on the team.”
Service: 1
The service here is horrible, and regardless if you do a mobile order, they screw it up nearly every time.
Curbside can take a half hour, you're better off just going in the store and not ordering ahead. Make sure you open up your bag before you leave because most likely your orders going to be wrong anyways.
Atmosphere: 1
Food: 1
Service: 1
Management is terrible. The lady threw a fit about EVERYTHING . You are dealing with kids, kids make mistakes. But you throwing a fit is so embarrassing for you. Treat your employees better and they will work better! Poor kid making food in the back. He couldn't catch a break for nothing!
Atmosphere: 1
This is the 3rd or 4th time in a month that I have either placed an order through Door Dash or McDonalds app and waited over an hour each time for my order. This is crazy. And the manager has a horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
I was surprised when a delivery man came to pick up an order today and asked an employee for water and told him he was sorry the water wasn't free.
As far as I know, water is not denied to anyone, much less to a person who is returning an order from that store, knowing that it is very hot outside on this island.
I was disappointed by how inhumane they are in that place
Atmosphere: 1
Service: 1
Very kind
Atmosphere: 5
Food: 5
Service: 5
Employees did not acknowledge us and their attitude was unwelcoming. Male restrooms were dirty.
Atmosphere: 1
Food: 3
Service: 2
The old lady that works here was giving me so much attitude.
Atmosphere: 1
Service: 1
Found mold on the bread don't listen to directions
Atmosphere: 1
Food: 1
Service: 1
No help and very slow takes 20 -30 mins to take an order be ready to wait .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely unsanitary. Slow service. Trash and food on the tables/ground. SUPER RUDE CASHIER!
Atmosphere: 1
Food: 1
Service: 1
I would give 0 star. Very poor service, so slow, so unsanitary, they gave me a wrong order! I wouldn’t go kapolei walmart mc donalds anymore!
They are now charging for water... FREAKING TAP WATER.
Atmosphere: 1
Food: 1
Service: 1
BUYER BEWARE!!! If I could give 0 stars I would!!! "Short staffed" is a poor excuse for unhealthy and unsanitary conditions!!! Trash overflowing receptacles AND at LEAST 10 bags of trash piled IN THE STORE DINING ROOM AND ON TABLES!!! If there is enough staff to take the time to change out trash bags... they they can spend an extra few minutes to take trash to dumpster! Lazy and poor management! How this place got a pass from health department is beyond me. Walmart worker states it is ALWAYS done this way, so not a rare occasion! FIRE THE MANAGER AND STAFF! VISIT WAS ON 10/20 AND AT 2:01PM! Should be easy enough to figure out who was on shift. Food still arrived at look warm temp and wrong order honestly would have gotten money back if didn't pay with credit card.
Atmosphere: 1
Food: 1
Service: 1
MANAGER GAVE ME ATTITUDE WHEN GIVING ME MY ORDER BECAUSE I DIDNT HAVE MY RECEIPT. I ASKED FOR ONE WHEN I PAYED AND THE CASHIER COULDNT PROVIDE ME ONE. EMPLOYEES AND MANAGER NEED BETTER TRAINING.
Atmosphere: 1
Food: 4
Service: 1
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