McDonald's
4600 Kapolei Pkwy, Kapolei
(808) 674-4010
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Bought value meals for the whole family very expensive.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Breakfast
Came in during break for work. I ordered a BACON Double quarter pounder with cheese meal. $16 is a little insane for the price but I looked past it, I was hungry. They got my order wrong. Gave me a double Quarter pounder WITHOUT bacon. Really sucks considering I paid $16 for it but at least the old lady who handed me my order is nice.
Atmosphere: 3
Food: 3
Service: 4
ALWAYS gives the wrong❌ order/item. Ordered delivery before worth $55 from this location they gave a different order worth $10, nothing was right! Went drive thru today(just because this Mcds the closest to my place) ❌❌❌ order/items AGAIN. Ordered a Deluxe McCrispy meal, there was NO chicken in there it was just a single piece of MEAT. My plain cheeseburger supposed to be just bun and cheese, they gave a meat and cheese(my kid just wanted the bun and cheese)
NEVER GOING BACK TO THIS LOCATION AGAIN!
By the way we had to wait at the parking lot for 4mins for our order.
Free refills for Coke products.
Atmosphere: 4
Food: 4
Service: 4
The slowest McDonald's on earth!!! Dirty, smelly and too slow. Has plenty of parking and lots space inside & outside. Poorly managed placed. Done with this branch!
Atmosphere: 1
Food: 1
Service: 1
No stars the manager LuLu is rubbish. Got upset because I asked for a ranch just because I only ordered a soda. Very rude
Slowest Mcdonalds ever.
Atmosphere: 1
Food: 1
Service: 1
Great egg McMuffin and service
Atmosphere: 5
Food: 5
Service: 5
No ice cream machine lol
Special order, so I went to counter. 8 minutes until someone took my order. Food was McDonald's finest.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
This McDonald’s is trash, the prices are ridiculous. It literally cost more several dollars more than per meal than other McDonald’s on the island. $14.95 for a two cheeseburger meal, that in pearl city is $10.95 Charge all this extra just for them to give us the wrong lid on a coke. Y’all can’t afford lids? Then to sit in a drive through for “fries”, yet 20 cars leave the drive through with. Then I proceeded to block the drive through in order to get my food. Other customers were telling me they waited for 45minutes!!!! Why you charging so much? But don’t have enough workers? Don’t have lids? Don’t go to this McDonald’s!!! The workers were very respectful, and were trying their best! I definitely believe there’s some corporate BS that is making this place garbage.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru. Got parked when my food came my drink was almost done and my food was cold Tried calling and no answer.
Food: 1
Service: 1
It is typically McDonald's.
Good place to grab a fast meal.
Atmosphere: 3
Food: 4
Service: 4
Used the drive thru for ordering our meals: a filet-o-fish meal w/frozen strawberry and a Big-Mac meal w/fruit punch. They asked us to park in stall #2, a clerk came outside and delivered our bag/order to us. The receipt on the bag clearly stated the contents of our order, however when we got home there was no Big Mac in the bag, just the two fries and the Filet-o-Fish. Yes, I should’ve checked the bag before driving away, however already being frustrated by having to spark in a stall to wait for my order, I should expect the McDonald’s staff to pack the order correctly before bringing it out to the car. This is not the first time this has happened to me at this location… so I should’ve known better. So disappointed by the constant poor service. Called to speak to a manager but the phone rang and rang so I eventually gave up. Don’t think they would be concerned anyway.
Atmosphere: 1
Food: 3
Service: 1
No ice cream
We are pissed off
Atmosphere: 1
Food: 1
Service: 1
Loading...