Service is great! Inside is welcoming and clean. The sitting areas is enough for the busy Kapolei area. The drinks at Starbuck are just good. I am always happy with my orders. And if it was wrong, they will remake your drink. Thank you for being good to your customers.
Gemma Bailey
11am Sunday no line in-front of me inside the store. I was standing there like no body seeing me. No Hi, Hello or even well be right with you. There’s Starbucks staff behind me waiting to order and so I start talking to her and when the guy heard me that’s the time he ask for my order.
Atmosphere: 1
Food: 1
Service: 1
Marivonne Mauga
Got my drink and it didn’t taste right. I ordered a chai ice coffee but when I drank it felt like drinking milk. ?Dietary restrictions: NA
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honeycomb Frappuccino
D C
Had great experience at this Starbucks, Max was so conscientious hard working and courteousDietary restrictions: more sugar free syrup options would be great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami and Cheese
Michelle
Omg I think I might have to come here more often! I love LULU ! Love his energy/vibe! Definitely made my day as ALWAYS (remembered him from last visit) ?
Food: 5
Service: 5
David C.
Rude workers, these workers need to be retrained in customer service. This is the only Starbucks I've gone to where all the workers seem miserable
Dayna “Mahea” K
Convenient drive thru along with a clean, relaxing store with A/ C. Quick, accurate service with a Smile despite being understaffed. Love it ??️!
Atmosphere: 5
Food: 5
Service: 5
Jimmy Arbogast
Long wait for a macchiato, people who came in after me got there drinks and we're gone before I seen my one drink.Sadly my drink ended up pasting like water down coffee
Atmosphere: 4
Food: 1
Service: 2
Irene M.
Thank you Kapolei Parkway Starbucks!Today (8/27) is my bestie's mom birthday and is here in town to celebrate a precious life taken too soon. As we spent the afternoon doing what she would do to celebrate her mom's birthday and just talked and caught up on it all what she would do is get that birthday drink!It already was late for a Sunday as many other shops are already closed I Yelped location which took me here Kapolei Parkway right across Costco sharing neighbors like McDonald's and Home Depot and I thought it was closed as well as in out of business because all of the letter of their sign is gone! No one was in there but I can see the light on I've never seen one without a sign just the outline of what once was a sign lol!We went in and was very lovely open and lovely decor, we were delightfully greeted by a gentleman and of course we ordered at the counter but for some reason they couldn't find her birthday reward to comp her drink as we tried and tried by then her drink was done and the sweet man says "it's okay we believe you it's on us!" I personally have always ordered my drink using the app as I usually know where I'm going but on this day we certainly didn't but what a sweet kind gesture and we did sit and enjoy our sips which later she found it and showed it to them and still got the reply of no problem you're okay!As we left he again wished her a Happy Birthday and indeed it was as just a simple act of kindness means more than they will ever know as this trip to Hawai'i is a vacay but so much more and a smile is worth a thousand hugs!Thank you!
Great staff, service and drinks. Not a single working outlet in the place if you're trying to sit down and get some work done.
Atmosphere: 4
Food: 5
Service: 5
Taua Taua
Very friendly! I enjoy going there.
Atmosphere: 4
Service: 5
Ao Hoku
Drive thru wait was 25 mins. Ugh.
David Rita
For a city like oahu they should a satrbucks open a little later night like at close by 12midnight or 2am.
Atmosphere: 3
Food: 2
Service: 4
Gisela B.
So the service and taste of the food was alright, but my husband found a sharp plastic piece in the drink and almost swallowed it. How does do objects get into drinks like this???
The staff are up early with a
Atmosphere: 4
Service: 5
Service is great! Inside is welcoming and clean. The sitting areas is enough for the busy Kapolei area. The drinks at Starbuck are just good. I am always happy with my orders. And if it was wrong, they will remake your drink. Thank you for being good to your customers.
11am Sunday no line in-front of me inside the store. I was standing there like no body seeing me. No Hi, Hello or even well be right with you. There’s Starbucks staff behind me waiting to order and so I start talking to her and when the guy heard me that’s the time he ask for my order.
Atmosphere: 1
Food: 1
Service: 1
Got my drink and it didn’t taste right. I ordered a chai ice coffee but when I drank it felt like drinking milk. ?Dietary restrictions: NA
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honeycomb Frappuccino
Had great experience at this Starbucks, Max was so conscientious hard working and courteousDietary restrictions: more sugar free syrup options would be great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami and Cheese
Omg I think I might have to come here more often! I love LULU ! Love his energy/vibe! Definitely made my day as ALWAYS (remembered him from last visit) ?
Food: 5
Service: 5
Rude workers, these workers need to be retrained in customer service. This is the only Starbucks I've gone to where all the workers seem miserable
Convenient drive thru along with a clean, relaxing store with A/ C. Quick, accurate service with a Smile despite being understaffed. Love it ??️!
Atmosphere: 5
Food: 5
Service: 5
Long wait for a macchiato, people who came in after me got there drinks and we're gone before I seen my one drink.Sadly my drink ended up pasting like water down coffee
Atmosphere: 4
Food: 1
Service: 2
Thank you Kapolei Parkway Starbucks!Today (8/27) is my bestie's mom birthday and is here in town to celebrate a precious life taken too soon. As we spent the afternoon doing what she would do to celebrate her mom's birthday and just talked and caught up on it all what she would do is get that birthday drink!It already was late for a Sunday as many other shops are already closed I Yelped location which took me here Kapolei Parkway right across Costco sharing neighbors like McDonald's and Home Depot and I thought it was closed as well as in out of business because all of the letter of their sign is gone! No one was in there but I can see the light on I've never seen one without a sign just the outline of what once was a sign lol!We went in and was very lovely open and lovely decor, we were delightfully greeted by a gentleman and of course we ordered at the counter but for some reason they couldn't find her birthday reward to comp her drink as we tried and tried by then her drink was done and the sweet man says "it's okay we believe you it's on us!" I personally have always ordered my drink using the app as I usually know where I'm going but on this day we certainly didn't but what a sweet kind gesture and we did sit and enjoy our sips which later she found it and showed it to them and still got the reply of no problem you're okay!As we left he again wished her a Happy Birthday and indeed it was as just a simple act of kindness means more than they will ever know as this trip to Hawai'i is a vacay but so much more and a smile is worth a thousand hugs!Thank you!
Restaurantji Recommends
Great staff, service and drinks. Not a single working outlet in the place if you're trying to sit down and get some work done.
Atmosphere: 4
Food: 5
Service: 5
Very friendly! I enjoy going there.
Atmosphere: 4
Service: 5
Drive thru wait was 25 mins. Ugh.
For a city like oahu they should a satrbucks open a little later night like at close by 12midnight or 2am.
Atmosphere: 3
Food: 2
Service: 4
So the service and taste of the food was alright, but my husband found a sharp plastic piece in the drink and almost swallowed it. How does do objects get into drinks like this???