hair in my food, they forgot my baja blast I ordered, they asked if we wanted sauce we said yes, didn’t receive sauce or any napkins. NEVER WILL I RETURN HERE AGAIN!!!!
Food: 1
Leo Genova
" Very bad service"
Kelsie Lawrence
We were in the drive thru for literally 40 minutes, not exaggerating. And I should have checked the bag because they only gave us 4 cheesy roll-ups instead of the 5 that we ordered. The order couldn’t have been any simpler.
Atmosphere: 1
Food: 3
Service: 1
Dirtracer221
Asked for extra quesadilla sauce, got less than normal quesadilla sauce. Lame.
Atmosphere: 2
Food: 2
Service: 2
jordn dinong
Slowest drive through I’ve ever experienced. Don’t waste your time here
Elly Broome
Got the current box deal; street tacos with steak only had 3-4 pieces of steak each, so they were mostly bread & onions. One box was supposed to have chips instead of cinnamon twists & they forgot that. No complaints on the workers themselves, but there was a pretty long wait for such underwhelming food.
Food: 1
Service: 3
Kalani Borgeling
We arrived at 831pm and wanted to order inside. When we got to the door it was locked. The sign read 6am to 9pm. I'm not sure if they close earlier to clean up or if hours changed. The boy taking our order seemed to think everything was funny. I got to the window and asked why the dinning room was closed early and he stated " I don't know" and started laughing! I asked him what was funny but he didn't respond. They gave us one napkin never asked if we wanted sauce and the food was not good at all. Disappointed in this location! The store is in the heart of Kapolei a main hub to many things. Taco Bell needs to step it up!!! I don't think it's too much to ask for decent food and good service and hours of posted operation to be given to paying customers! Sorry for the rant!
THIS IS NOT FOR THE KAMAKANA STORE BUT FOR THE ONE NEXT TO KFC AND LONGS DRUGS OVER BY CHILI'S. THATS WHERE WW SHOULD HAVE GINE INSTEAD! THEY ARE ALWAYS FAST KIND ANS SERVICE ORIENTED AND THE FOOD IS GOOD!
Food: 2
Service: 2
HS K
So dirty place, rude and lazy workers. Never try to order here. You will ruin your day.
Atmosphere: 1
Food: 1
Service: 1
Michael Toth
40 minutes to get through the drive-thru and that's fairly normal. On a busy night. A waste of your life. Completely not worth the time for the food.
Service: 1
Gabriel Coronado
Very fast service and food was prepared well. My Mexican pizza was put together nicely!
The customer service wasn’t great and one of the workers ended up rolling her eyes at me and as I was observing around the store they didn’t really pay attention to who was at the front trying to get the customer support and they gave me and my bf the wrong drinks. We order the new freezes and they gave us the strawberry one instead and they never got to us when I was trying to replace the order.
Ador Agpaoa
The food delicious the service is good friendly worker's...
Atmosphere: 4
Food: 4
Service: 4
Kanghee GEEL
Take out. amazing size soda Nice order too
Atmosphere: 3
Food: 5
Service: 5
Leila Williams
Went through the drive thru tonight around 10:33 and the young man working the window informed us the credit card machine wasn’t working. He said he would have to ring us up at the front register. We drove off after our food was handed to us and the young man ran out, chased us through the parking lot (we were already in front of Cheesecake Factory) to make sure we got our card back. Much mahalo to the young man for going above and beyond saving us a trip back ❤️??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Cravings Box
Rigoberto Hernandez
This location is very rude. The shift leader named Nadia is very rude and has no people skills. Doesn’t smile and seems like she hates her job. Was the only person in line and stood there for 5 minutes while all the other workers saw me and didn’t greet me, say hi or “I’ll be right with you”. This location sucks. Needs lots of improvement
hair in my food, they forgot my baja blast I ordered, they asked if we wanted sauce we said yes, didn’t receive sauce or any napkins. NEVER WILL I RETURN HERE AGAIN!!!!
Food: 1
" Very bad service"
We were in the drive thru for literally 40 minutes, not exaggerating. And I should have checked the bag because they only gave us 4 cheesy roll-ups instead of the 5 that we ordered. The order couldn’t have been any simpler.
Atmosphere: 1
Food: 3
Service: 1
Asked for extra quesadilla sauce, got less than normal quesadilla sauce. Lame.
Atmosphere: 2
Food: 2
Service: 2
Slowest drive through I’ve ever experienced. Don’t waste your time here
Got the current box deal; street tacos with steak only had 3-4 pieces of steak each, so they were mostly bread & onions. One box was supposed to have chips instead of cinnamon twists & they forgot that.
No complaints on the workers themselves, but there was a pretty long wait for such underwhelming food.
Food: 1
Service: 3
We arrived at 831pm and wanted to order inside. When we got to the door it was locked. The sign read 6am to 9pm. I'm not sure if they close earlier to clean up or if hours changed. The boy taking our order seemed to think everything was funny. I got to the window and asked why the dinning room was closed early and he stated " I don't know" and started laughing! I asked him what was funny but he didn't respond. They gave us one napkin never asked if we wanted sauce and the food was not good at all. Disappointed in this location! The store is in the heart of Kapolei a main hub to many things. Taco Bell needs to step it up!!! I don't think it's too much to ask for decent food and good service and hours of posted operation to be given to paying customers! Sorry for the rant!
THIS IS NOT FOR THE KAMAKANA STORE BUT FOR THE ONE NEXT TO KFC AND LONGS DRUGS OVER BY CHILI'S. THATS WHERE WW SHOULD HAVE GINE INSTEAD! THEY ARE ALWAYS FAST KIND ANS SERVICE ORIENTED AND THE FOOD IS GOOD!
Food: 2
Service: 2
So dirty place, rude and lazy workers.
Never try to order here.
You will ruin your day.
Atmosphere: 1
Food: 1
Service: 1
40 minutes to get through the drive-thru and that's fairly normal. On a busy night. A waste of your life. Completely not worth the time for the food.
Service: 1
Very fast service and food was prepared well. My Mexican pizza was put together nicely!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The customer service wasn’t great and one of the workers ended up rolling her eyes at me and as I was observing around the store they didn’t really pay attention to who was at the front trying to get the customer support and they gave me and my bf the wrong drinks. We order the new freezes and they gave us the strawberry one instead and they never got to us when I was trying to replace the order.
The food delicious the service is good friendly worker's...
Atmosphere: 4
Food: 4
Service: 4
Take out. amazing size soda
Nice order too
Atmosphere: 3
Food: 5
Service: 5
Went through the drive thru tonight around 10:33 and the young man working the window informed us the credit card machine wasn’t working. He said he would have to ring us up at the front register. We drove off after our food was handed to us and the young man ran out, chased us through the parking lot (we were already in front of Cheesecake Factory) to make sure we got our card back. Much mahalo to the young man for going above and beyond saving us a trip back ❤️??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Cravings Box
This location is very rude. The shift leader named Nadia is very rude and has no people skills. Doesn’t smile and seems like she hates her job. Was the only person in line and stood there for 5 minutes while all the other workers saw me and didn’t greet me, say hi or “I’ll be right with you”. This location sucks. Needs lots of improvement
Atmosphere: 1
Food: 4
Service: 1
Loading...