“Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.“
“Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.“