Stopped in on a Sunday afternoon (not hotel guests) specifically for their Ube Flows... delicious! $18 each.
Also ordered a couple nacho appetizers - decent but probably wouldn't order again.
Service was very friendly and attentive. Gorgeous atmosphere, plants, scenery. Nearby free parking (if you can find a spot).
Atmosphere: 5
Food: 5
Service: 5
DS B
This is the pool bar + restaurant
The food was good, very solid, we were not disappointed (like you can be by hotel pool restaurant food). The portion sizes were fair; the prices are a bit high, but in par with the resort; and the service was very friendly and fast. The $20 cocktails were all very sweet (especially the Mai tai - beyond normal sweet).
Cristina took care of us and she was very pleasant, professional, and helpful with suggestions.
Food: 4
Service: 5
JT
If you're handicapped, good luck getting down to this place. Long walk down a hill to get there, then uphill to get out. The cocktails are just okay. Good was nothing special. Overpriced IMO. I give this place a 3.7 but rounding to the nearest whole number. (4)
Atmosphere: 5
Food: 3
Service: 3
Our Travels
The review is for the shave ice. It's more like a snow cone and nothing like shave ice. The ice was chunky rather than soft and not fine like shave ice should be. And for a snow cone, it failed also. The syrup flavors (mango and pina colada) tasted fake and had a very odd flavor to them. Made my wife's tongue feel numb. The addition of ice cream was one of the frozen cups they sell simply opened and put in the cup (rather than a soft serve type). For $11+ it wasn't worth it. We didn't even eat half of it. Go elsewhere for shaved ice, like Riptide by the Beach House on Poipu Beach area.
Scott Koppa
Well prepared, reasonably priced, and tasty.
Sachi Soni
Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.
HOURS ARE INCORRECT. THIS PLACE CLOSES EARLIER THAN LISTED
Dismantler Jesse
we came here on vacation me and my wife right before closing owner was wonderful went out of her way to make our experience great this was the only place that had ice for drinks and offers free refills now to food we had shrimp short ribs best I ever had just wonderful keep up the good work thank you very much the
Atmosphere: 5
Food: 5
Service: 5
John Bredvik
Burger not cooked to order arrived dry and overcooked.Tomato onion jam is just a marinara sauce.
Atmosphere: 3
Food: 3
Service: 4
Morris Chuang
Poke bowl is mediocre. The rice is fridge cold. The fish is okay.
The food is delicious. However, after ordering, you have to wait a long time for the food to be served at the restaurant rather than the beach. The kids menu is a set and includes drinks and snacks.
Kid-friendliness: There is also a children's menu and a good environment for children.
Wheelchair accessibility: All roads are well-maintained and wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 3
Jon Lewis
We have been eating here for years when we stay and play at the Grand Hyatt. Great food and service with an amazing view, either one of the pools or shipwreck Beach.The chicken Chinese salad is our favorite, but disappeared before I captured a photo. My son likes the kieki hot dog, but we haven't had anything we didn't likeThe kalua pork nachos are delicious and quite a large helping while the quesadillas are amazing.
Parking: Restaurant is poolside at the Grand Hyatt so you can valet with them.
Atmosphere: 5
Food: 5
Service: 5
C S
Standard resort pool food with a great view and fantastic chair-side service.Expensive and mostly aimed at families, it's absolutely filling if you've been swimming and don't want to get dressed for a restaurant.
Vegetarian options: Vegetarian items are marked with a |v|
Dietary restrictions: Gluten Free items are marked with |gfa| and can be made gluten free.
Kid-friendliness: Absolutely kid friendly, there's a section for 12-and-unders, as well as mocktails and "Unconquered" Island Smoothies.
Wheelchair accessibility: Absolutely- pool servers will bring the food to you!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kalua Nachos, Quesadilla
Marissa Power
Nice seating areas, friendly and fast service, very tasty food that is reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tacos
Sandra Simpson
Really hard to find unless you're staying there! Signage is there but again hard to find! Once I found the place it was ok as I wanted something quick for dinner but it's not convenient unless you're staying at the Hyatt. I wouldn't go again unless I was swimming in the pool there. The chicken sandwich was good! The hot dog was not and I forgot to get the drink that came with the food after they brought the food out, expensive for what you get imo.
Stopped in on a Sunday afternoon (not hotel guests) specifically for their Ube Flows... delicious! $18 each.
Also ordered a couple nacho appetizers - decent but probably wouldn't order again.
Service was very friendly and attentive. Gorgeous atmosphere, plants, scenery. Nearby free parking (if you can find a spot).
Atmosphere: 5
Food: 5
Service: 5
This is the pool bar + restaurant
The food was good, very solid, we were not disappointed (like you can be by hotel pool restaurant food). The portion sizes were fair; the prices are a bit high, but in par with the resort; and the service was very friendly and fast. The $20 cocktails were all very sweet (especially the Mai tai - beyond normal sweet).
Cristina took care of us and she was very pleasant, professional, and helpful with suggestions.
Food: 4
Service: 5
If you're handicapped, good luck getting down to this place. Long walk down a hill to get there, then uphill to get out. The cocktails are just okay. Good was nothing special. Overpriced IMO. I give this place a 3.7 but rounding to the nearest whole number. (4)
Atmosphere: 5
Food: 3
Service: 3
The review is for the shave ice. It's more like a snow cone and nothing like shave ice. The ice was chunky rather than soft and not fine like shave ice should be. And for a snow cone, it failed also. The syrup flavors (mango and pina colada) tasted fake and had a very odd flavor to them. Made my wife's tongue feel numb. The addition of ice cream was one of the frozen cups they sell simply opened and put in the cup (rather than a soft serve type). For $11+ it wasn't worth it. We didn't even eat half of it. Go elsewhere for shaved ice, like Riptide by the Beach House on Poipu Beach area.
Well prepared, reasonably priced, and tasty.
Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Kalua Pork Nachos, Poke Bowl, Kalua Pork Quesadilla
HOURS ARE INCORRECT. THIS PLACE CLOSES EARLIER THAN LISTED
we came here on vacation me and my wife right before closing owner was wonderful went out of her way to make our experience great this was the only place that had ice for drinks and offers free refills now to food we had shrimp short ribs best I ever had just wonderful keep up the good work thank you very much the
Atmosphere: 5
Food: 5
Service: 5
Burger not cooked to order arrived dry and overcooked.Tomato onion jam is just a marinara sauce.
Atmosphere: 3
Food: 3
Service: 4
Poke bowl is mediocre. The rice is fridge cold. The fish is okay.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
The food is delicious. However, after ordering, you have to wait a long time for the food to be served at the restaurant rather than the beach. The kids menu is a set and includes drinks and snacks.
Kid-friendliness: There is also a children's menu and a good environment for children.
Wheelchair accessibility: All roads are well-maintained and wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 3
We have been eating here for years when we stay and play at the Grand Hyatt. Great food and service with an amazing view, either one of the pools or shipwreck Beach.The chicken Chinese salad is our favorite, but disappeared before I captured a photo. My son likes the kieki hot dog, but we haven't had anything we didn't likeThe kalua pork nachos are delicious and quite a large helping while the quesadillas are amazing.
Parking: Restaurant is poolside at the Grand Hyatt so you can valet with them.
Atmosphere: 5
Food: 5
Service: 5
Standard resort pool food with a great view and fantastic chair-side service.Expensive and mostly aimed at families, it's absolutely filling if you've been swimming and don't want to get dressed for a restaurant.
Vegetarian options: Vegetarian items are marked with a |v|
Dietary restrictions: Gluten Free items are marked with |gfa| and can be made gluten free.
Kid-friendliness: Absolutely kid friendly, there's a section for 12-and-unders, as well as mocktails and "Unconquered" Island Smoothies.
Wheelchair accessibility: Absolutely- pool servers will bring the food to you!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kalua Nachos, Quesadilla
Nice seating areas, friendly and fast service, very tasty food that is reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tacos
Really hard to find unless you're staying there! Signage is there but again hard to find! Once I found the place it was ok as I wanted something quick for dinner but it's not convenient unless you're staying at the Hyatt. I wouldn't go again unless I was swimming in the pool there. The chicken sandwich was good! The hot dog was not and I forgot to get the drink that came with the food after they brought the food out, expensive for what you get imo.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich
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