Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.
HOURS ARE INCORRECT. THIS PLACE CLOSES EARLIER THAN LISTED
Dismantler Jesse
we came here on vacation me and my wife right before closing owner was wonderful went out of her way to make our experience great this was the only place that had ice for drinks and offers free refills now to food we had shrimp short ribs best I ever had just wonderful keep up the good work thank you very much the
Atmosphere: 5
Food: 5
Service: 5
John Bredvik
Burger not cooked to order arrived dry and overcooked.Tomato onion jam is just a marinara sauce.
Atmosphere: 3
Food: 3
Service: 4
Morris Chuang
Poke bowl is mediocre. The rice is fridge cold. The fish is okay.
Atmosphere: 3
Food: 1
Service: 3
junyoung Lee
The food is delicious. However, after ordering, you have to wait a long time for the food to be served at the restaurant rather than the beach. The kids menu is a set and includes drinks and snacks.
Kid-friendliness: There is also a children's menu and a good environment for children.
Wheelchair accessibility: All roads are well-maintained and wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 3
Jon Lewis
We have been eating here for years when we stay and play at the Grand Hyatt. Great food and service with an amazing view, either one of the pools or shipwreck Beach.The chicken Chinese salad is our favorite, but disappeared before I captured a photo. My son likes the kieki hot dog, but we haven't had anything we didn't likeThe kalua pork nachos are delicious and quite a large helping while the quesadillas are amazing.
Parking: Restaurant is poolside at the Grand Hyatt so you can valet with them.
Atmosphere: 5
Food: 5
Service: 5
C S
Standard resort pool food with a great view and fantastic chair-side service.Expensive and mostly aimed at families, it's absolutely filling if you've been swimming and don't want to get dressed for a restaurant.
Vegetarian options: Vegetarian items are marked with a |v|
Dietary restrictions: Gluten Free items are marked with |gfa| and can be made gluten free.
Kid-friendliness: Absolutely kid friendly, there's a section for 12-and-unders, as well as mocktails and "Unconquered" Island Smoothies.
Wheelchair accessibility: Absolutely- pool servers will bring the food to you!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kalua Nachos, Quesadilla
Marissa Power
Nice seating areas, friendly and fast service, very tasty food that is reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tacos
Sandra Simpson
Really hard to find unless you're staying there! Signage is there but again hard to find! Once I found the place it was ok as I wanted something quick for dinner but it's not convenient unless you're staying at the Hyatt. I wouldn't go again unless I was swimming in the pool there. The chicken sandwich was good! The hot dog was not and I forgot to get the drink that came with the food after they brought the food out, expensive for what you get imo.
Bar spot with food, and hard-working servers. Want to see the ocean and pools while sipping cocktails and eating lunch bites? Go here! Shout out to our server Ian, for his great humor and hard work. Yes, prices, are "tourist" but you are on vacation, and this place delivers the resort experience. I would return.
JOOWON LEE
NEVER TRY SHAVED ICE HERE. No ice cream inside, no condensed milk, no flavor at all. Just $9 ice with
Atmosphere: 3
Food: 1
Service: 3
Sona Balsam
Loved the tacos and quesadillas.
Ben
Decent pool side food options. Kids menu portions are really large which was nice.
Been here and Captain Bar (same menu) a few times now since we arrived at the resort 3 days ago. People at the bar are way more on top of it. The women working the register at Hale Nalu forgot our drinks, got one of our drinks wrong, and then said they’d make an “exception” for giving us sour cream with our quesadilla (even though it was served with our entree the day before and not a side that costs extra). Pretty frustrating experience when you’re paying about $80 for two meals and two drinks. My husband and I will just go to the bar here on out.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Kalua Pork Nachos, Poke Bowl, Kalua Pork Quesadilla
HOURS ARE INCORRECT. THIS PLACE CLOSES EARLIER THAN LISTED
we came here on vacation me and my wife right before closing owner was wonderful went out of her way to make our experience great this was the only place that had ice for drinks and offers free refills now to food we had shrimp short ribs best I ever had just wonderful keep up the good work thank you very much the
Atmosphere: 5
Food: 5
Service: 5
Burger not cooked to order arrived dry and overcooked.Tomato onion jam is just a marinara sauce.
Atmosphere: 3
Food: 3
Service: 4
Poke bowl is mediocre. The rice is fridge cold. The fish is okay.
Atmosphere: 3
Food: 1
Service: 3
The food is delicious. However, after ordering, you have to wait a long time for the food to be served at the restaurant rather than the beach. The kids menu is a set and includes drinks and snacks.
Kid-friendliness: There is also a children's menu and a good environment for children.
Wheelchair accessibility: All roads are well-maintained and wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 3
We have been eating here for years when we stay and play at the Grand Hyatt. Great food and service with an amazing view, either one of the pools or shipwreck Beach.The chicken Chinese salad is our favorite, but disappeared before I captured a photo. My son likes the kieki hot dog, but we haven't had anything we didn't likeThe kalua pork nachos are delicious and quite a large helping while the quesadillas are amazing.
Parking: Restaurant is poolside at the Grand Hyatt so you can valet with them.
Atmosphere: 5
Food: 5
Service: 5
Standard resort pool food with a great view and fantastic chair-side service.Expensive and mostly aimed at families, it's absolutely filling if you've been swimming and don't want to get dressed for a restaurant.
Vegetarian options: Vegetarian items are marked with a |v|
Dietary restrictions: Gluten Free items are marked with |gfa| and can be made gluten free.
Kid-friendliness: Absolutely kid friendly, there's a section for 12-and-unders, as well as mocktails and "Unconquered" Island Smoothies.
Wheelchair accessibility: Absolutely- pool servers will bring the food to you!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kalua Nachos, Quesadilla
Nice seating areas, friendly and fast service, very tasty food that is reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tacos
Really hard to find unless you're staying there! Signage is there but again hard to find! Once I found the place it was ok as I wanted something quick for dinner but it's not convenient unless you're staying at the Hyatt. I wouldn't go again unless I was swimming in the pool there. The chicken sandwich was good! The hot dog was not and I forgot to get the drink that came with the food after they brought the food out, expensive for what you get imo.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
Bar spot with food, and hard-working servers. Want to see the ocean and pools while sipping cocktails and eating lunch bites? Go here! Shout out to our server Ian, for his great humor and hard work. Yes, prices, are "tourist" but you are on vacation, and this place delivers the resort experience. I would return.
NEVER TRY SHAVED ICE HERE. No ice cream inside, no condensed milk, no flavor at all. Just $9 ice with
Atmosphere: 3
Food: 1
Service: 3
Loved the tacos and quesadillas.
Decent pool side food options. Kids menu portions are really large which was nice.
Overpriced
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