The Kauai Pie ice cream was great, but they were out of quite a few flavors, small servings too. Service was quick but a bit rude unlike most places on the island.
Atmosphere: 4
Food: 4
Service: 3
sarakaitlin
Delicious! Recommend the toffee flavored hot black coffee and Java ice cream.
Atmosphere: 5
Food: 5
Service: 5
Bill Nance
Not like it use to be
Atmosphere: 3
Food: 3
Service: 3
Michael Decker
My wife and I had ice cream here. The choices are great. The prices are a bit on the high side however not too overpriced.
Atmosphere: 4
Food: 4
Service: 4
Jessica Pearson
Delicious ice cream and waffle cones are made fresh!
Atmosphere: 5
Food: 5
Service: 5
Josh Jimenez
I went here in Koloa shopping mall. Went to Lappert’s, they were great. I got the Matcha Green Tea Ice cream, it’s good even with the waffle on the cup. The service was normal, as usual its fast. Want to come here again, this get’s a solid 5 star.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Waffle Bowl
Da Ni
Incredibly delicious ice cream
Atmosphere: 4
Food: 5
Service: 4
Melisa Ray
Ice cream is delicious, but customer service is terrible. The young people who work there act annoyed. They don’t smile or act like they enjoy their job one bit. They want you to be done as quickly as possible even when it is not busy. The shop is run down and not welcoming. Some training is definitely needed here.
Atmosphere: 2
Food: 4
Service: 1
BLR (Shades)
Great Ice Shop, we love the kona coffee & kauai pie. The mint chocolate chip is also good. Best ice cream on the island. There's also a store up in Princeville it's the one we go to most often, but when we're on the south side of the island this is the one to go too.
Atmosphere: 5
Food: 5
Service: 5
Mya Goldaraz
We were in line like everyone else and the guy behind us made a snarcy movement and the cashier kept saying "sorry ma'am" with her hand infront of our faces. They have no right to do that. We were paying customers.
Not as good as the Lappert’s on Oahu (Hilton resort). The waffle cup was stale here. Whereas the other shop had a lady making them fresh. The Kauai Pie gelato was similar but not as good either. Not sure why or what was different.
Atmosphere: 4
Food: 3
Service: 4
Katrin Goto
The BEST and most versatile Hawaiian ice cream flavors that I have ever had. 100% Kona coffee was super delicious. Excellent customer service! Thank you! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Kurtis J. Samchee
Another favourite—ice cream. The good stuff too. Lot’s of unique flavours. Quality. Shut the coffee section down earlier than closing though, found that sort of weird.
Located in the Shops at Kukui'ula.
Stefan F.
very Unfriendly
Atmosphere: 2
Food: 2
Service: 1
Mike P
Love this place. Have had Lappert's on Kauai, Maui, and Oahu locations. All of them are consistently great. People do get a little crazy when they want to try every flavor so pack your patience.
The Kauai Pie ice cream was great, but they were out of quite a few flavors, small servings too. Service was quick but a bit rude unlike most places on the island.
Atmosphere: 4
Food: 4
Service: 3
Delicious! Recommend the toffee flavored hot black coffee and Java ice cream.
Atmosphere: 5
Food: 5
Service: 5
Not like it use to be
Atmosphere: 3
Food: 3
Service: 3
My wife and I had ice cream here. The choices are great. The prices are a bit on the high side however not too overpriced.
Atmosphere: 4
Food: 4
Service: 4
Delicious ice cream and waffle cones are made fresh!
Atmosphere: 5
Food: 5
Service: 5
I went here in Koloa shopping mall. Went to Lappert’s, they were great. I got the Matcha Green Tea Ice cream, it’s good even with the waffle on the cup. The service was normal, as usual its fast. Want to come here again, this get’s a solid 5 star.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Waffle Bowl
Incredibly delicious ice cream
Atmosphere: 4
Food: 5
Service: 4
Ice cream is delicious, but customer service is terrible. The young people who work there act annoyed. They don’t smile or act like they enjoy their job one bit. They want you to be done as quickly as possible even when it is not busy. The shop is run down and not welcoming. Some training is definitely needed here.
Atmosphere: 2
Food: 4
Service: 1
Great Ice Shop, we love the kona coffee & kauai pie. The mint chocolate chip is also good. Best ice cream on the island.
There's also a store up in Princeville it's the one we go to most often, but when we're on the south side of the island this is the one to go too.
Atmosphere: 5
Food: 5
Service: 5
We were in line like everyone else and the guy behind us made a snarcy movement and the cashier kept saying "sorry ma'am" with her hand infront of our faces. They have no right to do that. We were paying customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not as good as the Lappert’s on Oahu (Hilton resort). The waffle cup was stale here. Whereas the other shop had a lady making them fresh. The Kauai Pie gelato was similar but not as good either. Not sure why or what was different.
Atmosphere: 4
Food: 3
Service: 4
The BEST and most versatile Hawaiian ice cream flavors that I have ever had.
100% Kona coffee was super delicious.
Excellent customer service!
Thank you!
We will be back!
Atmosphere: 5
Food: 5
Service: 5
Another favourite—ice cream. The good stuff too. Lot’s of unique flavours. Quality. Shut the coffee section down earlier than closing though, found that sort of weird.
Located in the Shops at Kukui'ula.
very Unfriendly
Atmosphere: 2
Food: 2
Service: 1
Love this place. Have had Lappert's on Kauai, Maui, and Oahu locations. All of them are consistently great. People do get a little crazy when they want to try every flavor so pack your patience.
Atmosphere: 5
Food: 5
Service: 5
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