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“This Starbucks store ticked all the boxes.
1) Excellent and quick customer service. I ordered in store and my order was delivered with no delays.
2) Restroom was neat and clean.
3) Plenty of parking available. Easy access to this store on Hwy 30.
4) Store was clean with ample seating options.
5) Barista/Cashier was friendly and answered my questions with patience.
6) Drive Through is available (but I did not use it)
Mahalo!“
“This location has the best baristas in all of Hawaii. They're very friendly and go out of their way to make sure you get what you want and sometimes even write positive notes on your cups. . I love you all and I will miss you all terribly. Thank you for being my favorite people in Maui. I'm going to miss you Shayde, Amethyst, Hayden and Susana. ??? ❤️??“
“Today is 6/14/23 I went to get my usual drinks and foods, for some reason there must have been a new girl at the window taking orders. I drive up to the speaker and she say's can I take your order? I proceed to give her my order she then stops and say hold on and cuts me off. So, I asked my passenger didn't she say can I take your order? my passenger said yes. So, she comes back on for the second time and says can I take your order? And I start to order my drinks and she again say hold on with a loud voice!!!! and cuts me off again, then the third time need I remind you I was patient till the third time. She again says may I take your order? Again, I start to order she again says hold on cuts me off again. That was it when she came back forth time, I said f---k this I will order at the window and then she says I was helping other customers. I then asked her did you get any of the orders I repeated three times? She said NO! ok gave her my order. Pull up to the window supervisor asked what happen? Before I could explain he said I don't appreciate you treating my employees that way. I then said ho hold up me I am treating your employees wrong. Check yourself and ask me what happened first? I have a witness in the car who heard everything. I asked to speak to the manager and supervisor said his in a meeting. I told the supervisor I will wait. he kept saying his unavailable. Supervisor then goes and calls the manager who was very professional and took the time to listen. Manager was awesome I told him when you have a customer who comes here every morning eight years and never had a problem in all those years? whose word should you take not your employee your customers.“