Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
736 8th St SE, Altoona
(515) 957-0557
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Dairy Queen Reviews
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Saturday the fries were great but cheeseburger was so,so. Slush had no slush just juice?! I told the girl this isn’t really a slush and she just said. Oh I’m sorry.
Today I gave them another try…..ugh! Slush was no slush, cheeseburger was warm. I swear the fries were from yesterday and cold! I had to wait for this order so thought the food would be good! Not….
Won’t go back!
Worse treatment I’ve ever received! Cocky little spoiled brat working the drive through! Told her 3 times we wanted a large twister and got a small one, when we advised we ordered a large she was flipping stuff around, giving us smart looks and making it very clear how unhappy she is. Also ordered cheese curds, she charged us for them and then never gave them to us! I went in to get a refund and her manager yelled in my face for saying she was acting like a spoiled brat instead...read full review
Never had an issue with this Dairy Queen prior but the holiday may have been part of the problem being short staffed or the knowledge staff not being on shift. Went Labor Day and there was a long line at almost 5. The line was slow. When they took our orders they left the mike in do you could hear everything going on in the background and she must’ve been training someone since it was a holiday/ off day because we heard her asking questions about if the person knew how to make...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Dairy Queen Grill & Chill is a customer-centric restaurant where the staff goes above and beyond to ensure satisfaction. The employees are dedicated to providing excellent service, even in challenging situations, and they show kindness to customers and their pets. The restaurant serves delicious ice cream, including Blizzards, and offers special treats like pup cups for furry friends. While many enjoy the tasty burgers cooked on a flat griddle, there have been some concerns about the preparation of the Blizzards. Customers have noted that sometimes the Blizzards are not mixed thoroughly, leading to disappointment when they find vanilla soft serve halfway down. Despite some service issues, the friendly staff, including standout team members like Amy, contribute to the restaurant's appeal. Dairy Queen Grill & Chill remains a favorite spot for many, where customers can expect a pleasant experience, although management could improve the overall service efficiency.