Ordered food on the app for curbside pickup. Notified the location of our spot number after we arrived. Food was cold when they brought it out. Coffee, egg muffins, hash browns... All cold.
Food: 3
Service: 5
syd
I was waiting for 20 minutes in the drive thru and nobody took my order!!!! They were taking orders from the other drive thru and took orders from the people ahead of me and they were taking everyone’s orders but mine. Terrible customer service, rude employees. Waste of time, don’t eat at this place. I hope whoever refused to take my order on Thursday, December 18th gets fired. That is ridiculous. Literally had to drive around and go inside to get my food. This is bullshit. McDonald’s, why???? 😡😡😡
Atmosphere: 2
Food: 2
Service: 1
B Dickey
Ordered the $5.50 double deal. This is no lie there was 7 fries 7 in the entire order. Ok ordered with no pickles extra onion that was to much I guess they pulled the double off the line pulled the pickles that off but could still see in indents in the cheese and taste them. Didn't give a receipt so I had no proof to complain. Very disappointed will start going to Wendy's I guess. 7 fries 🍟 damn.
Atmosphere: 4
Food: 2
Service: 2
Kari Miller
Just got the McGrinch meal after waiting 25 minutes on a phone app order. EVERYTHING was wrong. I had my daughter's bring it to me, so no idea of the issue until they dropped it off to me. Also, everything ICY COLD...YOUR LOCATIO SUXS!
Atmosphere: 1
Food: 1
Service: 1
Christopher Putnam
Great place to Eat. Will be Back.🤗🤗
Atmosphere: 5
Food: 5
Service: 5
McKenna Young
Really McDonald's? Really? Do employees not know how to do basic things like fill a cup correctly? I bought 2 large lattes that are just slightly over halfway full. If I wanted medium lattes, I would've bought medium lattes, not large lattes. What a ripoff.
Service: 1
veronica mulovhedzi
Edit- had an order from 10/16/2025 and there was a quarter pounder missing when I got home. I called customer service and there man I spoke too said they will be ready for me to pick up my order the next day. Obviously I couldn’t make it there the next day. So today 10/30/2025 at 4:03pm I went through the drive-through. Ordered my food and then I was done I explained that: last time I was here I had part of my order missing and they drive through person said I should to the window. Got to the window and explained the situation and the person got the manager and said they don’t see my name. So I asked for my food that I had just paid for, I got the food and was told to go to the next window. I waited for about 5 minutes and no one came, so I decided to call the same number I called last time regarding the mess up with my order, only for the person on the other line to hang up. This is now there time I have an issue with this McDonalds and it’s honestly disrespectful to make someone wait, hang up on them, not honor your mistakes. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Brenda Bodkins
Left and went elsewhere. Personal experience.
Atmosphere: 2
Service: 1
Grace
Made me wait 10 mins for coffee and didn't give me any of the things for my meal.
Staff is inattentive and rude. Table tents are scattered around the insanely filthy lobby, and no tables are clean + trash bin doors are wide open. 4 managers are present, not one of whom is attending front of house / register area.
Furthermore, my sandwich had some kind of papery strands mixed in with it, perhaps some packaging that the cook forgot to remove.
Lastly on two separate occasions I saw line cooks cough directly into their hands and then continue to cook.
I do not recommend coming to this location, and I highly advise that the health inspector / department of health be contacted.
Atmosphere: 1
Food: 1
Service: 1
Amber MacDowell
The last 4 Iced French Vanilla Coffees I bought were off. So I switched to the Iced Mocha. Only to be disappointed again. What a disappointment. I may just switch to Dunkin.
Food: 1
WANDERLUST SOUL
Has everything I need
Atmosphere: 5
Food: 5
Service: 5
Kim Korte
We have been waiting 20 minutes in drive thru for our drinks that we ordered and still do not have them!!
Service: 1
Luis Torres
Absolutely the very worst McDonald's I ever visited. Very unorganized and very rude employees. The manager knew of issues but didn't want to be bothered it took me over a half hour to even order. Don't visit this establishment, and owner you need to come see the hot mess of establishment you got.
Ordered food on the app for curbside pickup. Notified the location of our spot number after we arrived. Food was cold when they brought it out. Coffee, egg muffins, hash browns... All cold.
Food: 3
Service: 5
I was waiting for 20 minutes in the drive thru and nobody took my order!!!! They were taking orders from the other drive thru and took orders from the people ahead of me and they were taking everyone’s orders but mine. Terrible customer service, rude employees. Waste of time, don’t eat at this place. I hope whoever refused to take my order on Thursday, December 18th gets fired. That is ridiculous. Literally had to drive around and go inside to get my food. This is bullshit. McDonald’s, why???? 😡😡😡
Atmosphere: 2
Food: 2
Service: 1
Ordered the $5.50 double deal. This is no lie there was 7 fries 7 in the entire order. Ok ordered with no pickles extra onion that was to much I guess they pulled the double off the line pulled the pickles that off but could still see in indents in the cheese and taste them. Didn't give a receipt so I had no proof to complain. Very disappointed will start going to Wendy's I guess. 7 fries 🍟 damn.
Atmosphere: 4
Food: 2
Service: 2
Just got the McGrinch meal after waiting 25 minutes on a phone app order. EVERYTHING was wrong. I had my daughter's bring it to me, so no idea of the issue until they dropped it off to me. Also, everything ICY COLD...YOUR LOCATIO SUXS!
Atmosphere: 1
Food: 1
Service: 1
Great place to Eat. Will be Back.🤗🤗
Atmosphere: 5
Food: 5
Service: 5
Really McDonald's? Really? Do employees not know how to do basic things like fill a cup correctly? I bought 2 large lattes that are just slightly over halfway full. If I wanted medium lattes, I would've bought medium lattes, not large lattes. What a ripoff.
Service: 1
Edit- had an order from 10/16/2025 and there was a quarter pounder missing when I got home. I called customer service and there man I spoke too said they will be ready for me to pick up my order the next day. Obviously I couldn’t make it there the next day. So today 10/30/2025 at 4:03pm I went through the drive-through. Ordered my food and then I was done I explained that: last time I was here I had part of my order missing and they drive through person said I should to the window. Got to the window and explained the situation and the person got the manager and said they don’t see my name. So I asked for my food that I had just paid for, I got the food and was told to go to the next window. I waited for about 5 minutes and no one came, so I decided to call the same number I called last time regarding the mess up with my order, only for the person on the other line to hang up. This is now there time I have an issue with this McDonalds and it’s honestly disrespectful to make someone wait, hang up on them, not honor your mistakes. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Left and went elsewhere. Personal experience.
Atmosphere: 2
Service: 1
Made me wait 10 mins for coffee and didn't give me any of the things for my meal.
Atmosphere: 1
Food: 1
Service: 1
Was missing my big mac
Service: 1
Restaurantji Recommends
Staff is inattentive and rude. Table tents are scattered around the insanely filthy lobby, and no tables are clean + trash bin doors are wide open. 4 managers are present, not one of whom is attending front of house / register area.
Furthermore, my sandwich had some kind of papery strands mixed in with it, perhaps some packaging that the cook forgot to remove.
Lastly on two separate occasions I saw line cooks cough directly into their hands and then continue to cook.
I do not recommend coming to this location, and I highly advise that the health inspector / department of health be contacted.
Atmosphere: 1
Food: 1
Service: 1
The last 4 Iced French Vanilla Coffees I bought were off. So I switched to the Iced Mocha. Only to be disappointed again. What a disappointment. I may just switch to Dunkin.
Food: 1
Has everything I need
Atmosphere: 5
Food: 5
Service: 5
We have been waiting 20 minutes in drive thru for our drinks that we ordered and still do not have them!!
Service: 1
Absolutely the very worst McDonald's I ever visited. Very unorganized and very rude employees. The manager knew of issues but didn't want to be bothered it took me over a half hour to even order. Don't visit this establishment, and owner you need to come see the hot mess of establishment you got.
Atmosphere: 1
Food: 2
Service: 1
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