Jimmy John's

4518 Mortensen Rd #110, Ames
(515) 292-4444

Recent Reviews

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R.E. Marshall

Toasted roast beef & cheddar. It was quite hot. The horseradish had kick, lemme tell ya. Store was clean, including restroom. There's a drive thru, which is nice if you don't have time to stop and eat. I saw a sign for employees about a mayo scoop. It's apparently very important.

Atmosphere: 5

Food: 4

Service: 5

Jonathan Heerema

The staff here is so nice every time I visit the drive through. Always speedy and the food hits every time. Consistently good to me in all ways!!! Keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Joseph L

I would think it is reasonable to assume that a sandwich shop can properly assemble a sandwich, apparently I was wrong. Just splop the tuna in the middle and call it a day.

Tori Aceto

We eat here frequently seeing as it’s close to our house but today like no other I ordered a number 7 and to my surprise it come with a slice of freaking hair
Didn’t see that on the menu
Went to call phone just rings

Food: 1

Service: 5

Josh

Consistently fails to get orders correct.

Atmosphere: 4

Food: 4

Service: 3

Keith Textor

The new toasted subs are a game changer.

Atmosphere: 3

Food: 5

Service: 5

Dan Weber

Always great sandwiches from Jimmy John's! Usually order ahead on the app and pick up from the drive-through.

Each team member has been cheerful and conversational.

Food: 5

Service: 5

Recommended dishes: Tuscan Italian Wrap, Turkey Tom, Spicy East Coast Italian, Billy Club

Trey Schilling

My girlfriend and I tried to go into the store to order a sandwich. 2 workers a male and a female were both standing there talking but refused to make any thing, claiming they were closed. They don’t close until 10:00pm and it was only 9:00.

Atmosphere: 1

Service: 1

Amber Census

Very Moody boss. Used to be a regular customer…I tried to order food here, they will get mad at you and then hang up and not take your order. For being cute and silly and trying to convince them to put something on your sandwich that doesn’t come on it (limited time sauce) too pricy anyways. Lame. I still wanted my sandwich sauce or no sauce. Super lame. Order dominoes on Hayward instead.

Atmosphere: 1

Food: 1

Service: 1

Travis Lenig

Freaky fast and friendly staffYa all should know the grub no other chain can keep it fresh fast and grab yourself a dill pickle they are

Atmosphere: 4

Food: 4

Service: 5

Alec Bloss

Food is always good. Not necessarily the fastest Jimmy John’s around, but the folks there do try their best (and if you’re gonna complain about waiting at Jimmy John’s, try sitting in the Duff ave McDonald’s at rush hour. You’ll stop complaining real fast). Ordering ahead on the app usually means it’s almost always ready when you get there, unlike a lot of restaurants in the area that wait for you to get there before they’ll start (looking at you, pancheros).Also 6/5 stars for the Jurassic drive through window.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Folkerts

Lobby closed and door locked because of staff shortage. Guy taking orders sounded like he wanted the kill himself. Asked for mayo packets and napkins 3 different times and weren't given any even though it was also noted on receipt. Super slow service too. I would avoid!

Atmosphere: 1

Service: 1

Rishima Varma

Best Jimmy John’s in Ames. Have been going here for a year and a half and have never had any issues. The employees are always extremely kind and helpful.

Tiffany Archer

The tuna sandwiches are great. Delivery has been a little delayed recently but I’m assuming that’s from worker shortages. I recommend using the app when you order so that you can get a free sandwich.

Alexis Fliss

I'm extremely disappointed with this jimmy johns. They always for get something or they don't make the sandwich right but this time around it literally felt like they did this to be jerks. So I ordered from jimmy johns because I worked late and didn't feel up to cooking or doing dishes. Lately which has been like the last 4 times from this jimmy johns they have not included straws which isn't a huge deal but I personally don't enjoy dirting dishes if I don't have too. So I asked for them to put straws in the bag. Again not a big deal they did put some in so that nice however my biggest issue was the fact that not only did they not knock to let us know our order was here but when I went out our order was in a box one of the pops had been spilt and our stuff what just sitting in it soaking it all up for who knows how long. I went to go check because it had been a while since I got the out for delivery notice. The next thing was I specifically asked for no Lettuce I do not like Lettuce and there was more Lettuce on my sandwich than my husband's who added lettuce to his sandwich. I'm not generally the type to write reviews but this time was the last time I think I'm going to order from this specific store.

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