McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1227 S Marshall St, Boone
(515) 212-8421
About McDonald's
Customers' Favorites
McDonald's Reviews
It seems like every time you go into their lobby to order food, you never get the drink that you ordered. You always have to tell the worker that you had a drink cup with your order as well. Not sure how hard it is to read off of a tag or a screen, but the consistency of not getting your drink is almost impressive. Maybe if they weren't so focused on clearing their screens to cheat their performance numbers based on their actual level of service, they'd remember to include the...read full review
Order is almost always messed up. We typically order and eat at the restaurant so we can at least get it fixed right away. However, make the mistake of ordering in drive thru and going home to eat, then you are screwed. I have tried calling and speaking with the manager about the last large drive thru order they messed up and she is never available and does not return phone calls. I’ve tried talking to her in person and she is never available and the shift mangers tell me verbatim...read full review
Visiting from another town with children, this mcds has a playplace which is cool and my kids where excited. Unfortunately none of the 6(I tried them all) hand sanitizer stations had anything in them. Conveniently enough there was a bathroom right next to playplace so the kids could wash their hands before they ate. But the water in that bathroom didn’t work. I expressed my concern that the water didn’t work nor any of the sanitizer stations work. They basically gave me a...read full review
Ratings
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 1AM |
McDonald's is a fast food restaurant that stands out for its cleanliness and consistent service. One customer appreciated the friendly staff, mentioning Jaydon who provided outstanding service. The restaurant has a play area that the grandkids enjoy, making it family-friendly. While some customers have experienced slow service, especially during busy times, ordering through the app can help, though there may be issues with orders being delayed or incorrect. For example, one customer waited a half hour for curbside pickup and received cold fries, but their order was eventually correct. The staff's attitude can vary between morning and night shifts, but overall, the service remains what is expected of McDonald's. The food is similar to other locations, and a popular menu item is the strawberry shake, which many find delicious. The restaurant is wheelchair accessible with a ramp. Despite occasional mistakes and issues with the ice cream machine being often down, staff are generally nice and willing to make things right, sometimes offering free food cards as a gesture of goodwill. Overall, McDonald's remains a reliable choice for quick, satisfying meals.