I ordered a whopper on the mobile app with no pickle or sauces. Apparently that means no cheese, no lettuce, no tomatoes… just patty bun and onions. I just got off a 12 hr shift and just wanted an easy dinner. This location is complete crap. They weren’t busy. The food was barely even warm!
Food: 1
Lois Applegate
Have eaten here in the past, as well as the BK in Ottumwa, and were happy. But, our visit this week to this restaurant was not a good one. While the service was okay, the food was only warm and very bland. Our bill was just under $25. We were disappointed and will not return to this restaurant.
Atmosphere: 4
Food: 1
Service: 4
Valarie Taylor Crawford
We were in the drive thru almost 30 mins. But the young lady there did give us a pie for the long wait. That was great customer service.
Manager suggested a meal that included what I wanted and Nuggets at no extra charge. It's nice when Servers do this. The service was fast. I had been across the street at Wendy's Inside service. I waited 15 minutes then gave up & went to Burger King. Immediate service.
Atmosphere: 5
Food: 5
Service: 5
I.C. Christy
The service was fast, the food was good, I have no complaints.
Atmosphere: 4
Food: 4
Service: 4
John Charles
I have an allergy to the brine in pickles. I ordered my sandwich like I had numerous times. Well this afternoon I bit into my sandwich and took a bite of a pickle. I'm fine, I was close to my work and got my EpiPen. I understand accidents happen no worries there. But when I called to report it, the general manager kept on pretty much saying it was my fault and when I asked her what she was going to do about it she hung up on me and didn't answer the phone. I drove back and the cowardly manager couldn't even come out to speak to me. A nice lady from the drive thru at least tried to make things right, but that woman cowardly manager shouldn't be working in the public. Such a trashy woman. I would love to speak to an owner about this trash of a manager.
Atmosphere: 1
Food: 1
Service: 1
E R
Ordered through DoorDash like I did last time apparently when you order a bunch of fries and onion rings and chicken nuggets, they feel fit to not give you any sauces that you asked for. I mean, come on folks it’s common sense!!!
Ethen Glasson
The food was as expected, but the play room is a little run down and dated. We always stop here on the way back from the tri-state rodeo in fort madison for brunch and the kids like it.
Kid-friendliness: There is a play room but it doesn't have a lot to offer.
Atmosphere: 2
Food: 4
Service: 5
Dawn Marie Mackey
The staff at the drive thru today was deliberately rude even hostile. I'm convinced to never go back again
The last two times I have ate here I have felt sick to my stomach the day of and the following day.
Atmosphere: 1
Food: 1
Service: 1
Penny Webb
Well used drive thru , the food was accurate and served fast. The employees even gave my grand daughter a free drink. I did however spend 46 dollars .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Birthday Cake, French Fries
Sheri Taylor
How hard is it to make a bacon cheeseburger without pickles add onions? Apparently incredibly difficult as I routinely get double cheeseburgers with only mustard instead after waiting in the drive thru nearly 10 minutes.. it ain't rocket science here guys, maybe a reading comprehension test for the people making the food.
Atmosphere: 2
Food: 1
Service: 2
Ruth Husband
Took forever to get waited on went threw pull up as usual they did not put in our condiments I order chicken nuggets they were not crisp and was cold I ordered fries I swear there was no salt on them do not recomend
Atmosphere: 2
Food: 2
Service: 1
Rodney Johnson
2 whoppers for 5 bucks.. cant make burgers like this at home for the same price!!! Well worth the price
I ordered a whopper on the mobile app with no pickle or sauces. Apparently that means no cheese, no lettuce, no tomatoes… just patty bun and onions. I just got off a 12 hr shift and just wanted an easy dinner. This location is complete crap. They weren’t busy. The food was barely even warm!
Food: 1
Have eaten here in the past, as well as the BK in Ottumwa, and were happy. But, our visit this week to this restaurant was not a good one. While the service was okay, the food was only warm and very bland. Our bill was just under $25. We were disappointed and will not return to this restaurant.
Atmosphere: 4
Food: 1
Service: 4
We were in the drive thru almost 30 mins. But the young lady there did give us a pie for the long wait. That was great customer service.
Food: 4
Service: 1
Recommended dishes: Whopper Patty, Onion Rings, Double Whopper, Flame Grilled Beef, French Fries
Manager suggested a meal that included what I wanted and Nuggets at no extra
charge. It's nice when Servers do this. The service was fast. I had been across the street at Wendy's Inside service. I waited 15 minutes then gave up & went to Burger King. Immediate service.
Atmosphere: 5
Food: 5
Service: 5
The service was fast, the food was good, I have no complaints.
Atmosphere: 4
Food: 4
Service: 4
I have an allergy to the brine in pickles. I ordered my sandwich like I had numerous times. Well this afternoon I bit into my sandwich and took a bite of a pickle. I'm fine, I was close to my work and got my EpiPen. I understand accidents happen no worries there. But when I called to report it, the general manager kept on pretty much saying it was my fault and when I asked her what she was going to do about it she hung up on me and didn't answer the phone. I drove back and the cowardly manager couldn't even come out to speak to me. A nice lady from the drive thru at least tried to make things right, but that woman cowardly manager shouldn't be working in the public. Such a trashy woman. I would love to speak to an owner about this trash of a manager.
Atmosphere: 1
Food: 1
Service: 1
Ordered through DoorDash like I did last time apparently when you order a bunch of fries and onion rings and chicken nuggets, they feel fit to not give you any sauces that you asked for. I mean, come on folks it’s common sense!!!
The food was as expected, but the play room is a little run down and dated. We always stop here on the way back from the tri-state rodeo in fort madison for brunch and the kids like it.
Kid-friendliness: There is a play room but it doesn't have a lot to offer.
Atmosphere: 2
Food: 4
Service: 5
The staff at the drive thru today was deliberately rude even hostile. I'm convinced to never go back again
Atmosphere: 3
Food: 3
Service: 1
For $6 I got two double meat croissants real good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Restaurantji Recommends
The last two times I have ate here I have felt sick to my stomach the day of and the following day.
Atmosphere: 1
Food: 1
Service: 1
Well used drive thru , the food was accurate and served fast. The employees even gave my grand daughter a free drink. I did however spend 46 dollars .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Birthday Cake, French Fries
How hard is it to make a bacon cheeseburger without pickles add onions? Apparently incredibly difficult as I routinely get double cheeseburgers with only mustard instead after waiting in the drive thru nearly 10 minutes.. it ain't rocket science here guys, maybe a reading comprehension test for the people making the food.
Atmosphere: 2
Food: 1
Service: 2
Took forever to get waited on went threw pull up as usual they did not put in our condiments I order chicken nuggets they were not crisp and was cold I ordered fries I swear there was no salt on them do not recomend
Atmosphere: 2
Food: 2
Service: 1
2 whoppers for 5 bucks.. cant make burgers like this at home for the same price!!! Well worth the price
Kid-friendliness: Indoor play area
Food: 5
Recommended dishes: Whopper Jr Sandwich
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