Lucky Street

I will never patronize this establishment again after a horrible and unwelcoming experience. Our visit was marred by a complete lack of accommodation for my child with autism. When we initially confronted the hotel staff about these needs, they were not accommodating and instead just handed us wristbands for the Velocity play area to dismiss us.The situation only worsened at Velocity. The staff there were incredibly rude and dismissive. They refused to help and even claimed our...read full review

So very fun and worth your time

I’m writing to report a very disappointing experience my partner and I had this morning, Thursday, July 25th, around 10:10 AM.
We called with some questions regarding our upcoming visit, and the woman who answered the phone was extremely rude. After a short exchange, she hung up on both me and my partner while we were still trying to speak.