Even though they were delayed a bit the team showed much sympathy and were very kind. Awesome crew!
Melissa Paige
Ordered Door dash and the dasher informed me that my order had been stolen and that they were remaking it, after getting here I realized that it wasn’t even the right order! I was missing the biscuits and only got 1 potato and 1 coleslaw. I called they said they would have it resent (the whole order) it’s been over an hour and nothing has arrived!! I paid an extremely high amount for the food that I got!! I have requested a refund from door dash even though it wasn’t their fault! It will be a long time IF I ever go back to KFC
Atmosphere: 1
Food: 3
Service: 1
Todd Nylin
Im a local and love KFC chicken, but im just done with this place. Women at the counter is the most disrespectful good service person ive ever met and she is in there regularly. This was 12:30 in the afternoon on 12/30/25. The insides of the restaurant is filthy and the restrooms are just gross to touch anything and flat out stink. I left when she told me they were out of mashed potatoes with an attitude. Never stepping foot in there again.
Atmosphere: 1
Service: 1
Keaton
FOOD CAME VERY QUICKLU!!!! EAT HERE!!!! ONLY 45 MINUTE WAIT!!!! YUM YUM YUM
Atmosphere: 5
Food: 5
Service: 5
Jane Williams
Worst run KFC ever. 45 minute IF they aren't out of everything.
Kandy Lewis
Decent food if they can get the order right. Usually short on how many pieces of chicken u are supposed to get or on a side. I stopped even attempting to dine in there because the restaurant is usually filthy and floors are covered in wrappers and dirt.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Cole Slaw, Bucket of Chicken Meal
Shaun OBrien
Last 2 times been when I was out there it took at least 45 minutes to get my order they r short staff/100% to slow /can't get the orders right
Food: 1
Service: 1
Terridan Herrera
Went to the Burlington location on Thursday 10/16 and they were closed. Came back today 10/19 waited in drive through for 30 minutes and was repeatedly told we will be with you in a minute. Then went inside where I waited another 15 minutes and still was told we will be with you in a moment. Ended up going to McDonald’s. All I wanted was a chicken sandwich
Atmosphere: 1
Service: 1
chris hymes
Just stood at the counter for 5 minutes. No employees anywhere. Saw them standing out back when I left.
Michele Purchase
I got original chicken buckets. The chicken looked like it had been stuff in the fryer and the skin where it was stuck together was soggy and not done. We had to pull the skin off to eat the chicken. :( The sides were good and the service was polite, but not sure Ill be ordering large amounts of chicken from there again. :(
Great place, staff was great, food was Hot and fresh. Well worth the visit. We return again when in town
Atmosphere: 5
Food: 5
Service: 5
Katharine Howard
Staff was very nice. Can't go wrong with KFC fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Heather Morrison
Very disappointed with the service here. There was a very large livestock show nearby, that we were coming from. 18 month old crying in the car and 50 minutes to drive home. 23 minute wait, in the drive thru for our food order…which was a 3 pc chicken meal and 3 chicken tenders. No one offered to comp anything or add anything for a bonus for the 23 minute wait. Most def will not be a return customer.
tara green
I had placed an online order around 2pm. Pick up was to be 3pm. Showed up on time. Didn't get my food til 315p. While standing there I watched an employee filling in house an to go orders. While doing so, same employee, places the chicken in the box with tongs then bare handed arranges the chicken in the box. So I simple asked staff if that's my order ur filling I'd appreciate u wear gloves while handling my food. The employee got defensive an States I didn't touch the food an we are not required to wear gloves. Blew my mind. Sorry not sorry but idk when the last time u washed ur hands, used the bathroom etc. Just not ok for me.
Even though they were delayed a bit the team showed much sympathy and were very kind. Awesome crew!
Ordered Door dash and the dasher informed me that my order had been stolen and that they were remaking it, after getting here I realized that it wasn’t even the right order! I was missing the biscuits and only got 1 potato and 1 coleslaw. I called they said they would have it resent (the whole order) it’s been over an hour and nothing has arrived!! I paid an extremely high amount for the food that I got!! I have requested a refund from door dash even though it wasn’t their fault! It will be a long time IF I ever go back to KFC
Atmosphere: 1
Food: 3
Service: 1
Im a local and love KFC chicken, but im just done with this place. Women at the counter is the most disrespectful good service person ive ever met and she is in there regularly. This was 12:30 in the afternoon on 12/30/25. The insides of the restaurant is filthy and the restrooms are just gross to touch anything and flat out stink. I left when she told me they were out of mashed potatoes with an attitude. Never stepping foot in there again.
Atmosphere: 1
Service: 1
FOOD CAME VERY QUICKLU!!!! EAT HERE!!!! ONLY 45 MINUTE WAIT!!!! YUM YUM YUM
Atmosphere: 5
Food: 5
Service: 5
Worst run KFC ever. 45 minute IF they aren't out of everything.
Decent food if they can get the order right. Usually short on how many pieces of chicken u are supposed to get or on a side. I stopped even attempting to dine in there because the restaurant is usually filthy and floors are covered in wrappers and dirt.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Cole Slaw, Bucket of Chicken Meal
Last 2 times been when I was out there it took at least 45 minutes to get my order they r short staff/100% to slow /can't get the orders right
Food: 1
Service: 1
Went to the Burlington location on Thursday 10/16 and they were closed. Came back today 10/19 waited in drive through for 30 minutes and was repeatedly told we will be with you in a minute. Then went inside where I waited another 15 minutes and still was told we will be with you in a moment. Ended up going to McDonald’s. All I wanted was a chicken sandwich
Atmosphere: 1
Service: 1
Just stood at the counter for 5 minutes. No employees anywhere. Saw them standing out back when I left.
I got original chicken buckets. The chicken looked like it had been stuff in the fryer and the skin where it was stuck together was soggy and not done. We had to pull the skin off to eat the chicken. :( The sides were good and the service was polite, but not sure Ill be ordering large amounts of chicken from there again. :(
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Great place, staff was great, food was Hot and fresh. Well worth the visit. We return again when in town
Atmosphere: 5
Food: 5
Service: 5
Staff was very nice. Can't go wrong with KFC fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the service here. There was a very large livestock show nearby, that we were coming from. 18 month old crying in the car and 50 minutes to drive home. 23 minute wait, in the drive thru for our food order…which was a 3 pc chicken meal and 3 chicken tenders. No one offered to comp anything or add anything for a bonus for the 23 minute wait. Most def will not be a return customer.
I had placed an online order around 2pm. Pick up was to be 3pm. Showed up on time. Didn't get my food til 315p. While standing there I watched an employee filling in house an to go orders. While doing so, same employee, places the chicken in the box with tongs then bare handed arranges the chicken in the box. So I simple asked staff if that's my order ur filling I'd appreciate u wear gloves while handling my food. The employee got defensive an States I didn't touch the food an we are not required to wear gloves. Blew my mind. Sorry not sorry but idk when the last time u washed ur hands, used the bathroom etc. Just not ok for me.
Atmosphere: 2
Food: 3
Service: 2
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
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