Soup in Burlington

“Panera has always been my go to, I always order the same thing, chicken Chipolte Avacado melt and soup. My first bite tasted like someone forgot to tighten the cap on the salt shaker, I brought it to the window and explained and the guy shook his head at me and started telling me about the bread….i told him I understood as I always order the same thing and as he was still shaking his head he responded with I don’t know! Feeling stupid I just said never mind and walked away as I heard him say will make you a new one…..well it was too late at the point!! So spent $37.00 for a pick two no drink and a sandwich with a drink.
Rule of thumb with customer service should always be: I’m sorry about that can I get you something else!!!! DO BETTER!!!!!!“

“The food was great. We all liked our orders. I had the mushroom spinach shrimp quesadilla 10/10. My daughter and my son had steak fries and the sampler. They loved it.
The guy was pretty slow to take are order and everything maybe he’s new but once are order was placed the food came out quick and was delicious“