Soup in Burlington

“So after several friends recommending that we try Los Charros. We were pleasantly rewarded with a great experience.
The Service: This is where they shine. While it was a Saturday night at 6:30 on Valentines day, they were on point. There was a short wait - to be expected, they were fast. And not sloppy fast.
The Food: we had the Valentines day special. Drinks were out shortly after the chips and salsa. Both were fresh and their salsa is a bit spicy. The Los Charros Fajita and rice and refried beans were cooked to perfection. You get three shells and guacamole and pico-de-gio with lettuce. Chilli Relanos was one of my favorite dishes. I measure how good a restaurant is by this. Mine was excellent. While we don't drink alcohol it was something that is definitely well done. High end spirits and beer are available. They have enormous margaritas.
The Atmosphere: decor was traditional Mexican, with hints of Valentines day decor tastefully added. With lots of seating options to all, they even have ADA compliant options.
It's nice to see a restaurant that does it right.“

“Panera has always been my go to, I always order the same thing, chicken Chipolte Avacado melt and soup. My first bite tasted like someone forgot to tighten the cap on the salt shaker, I brought it to the window and explained and the guy shook his head at me and started telling me about the bread….i told him I understood as I always order the same thing and as he was still shaking his head he responded with I don’t know! Feeling stupid I just said never mind and walked away as I heard him say will make you a new one…..well it was too late at the point!! So spent $37.00 for a pick two no drink and a sandwich with a drink.
Rule of thumb with customer service should always be: I’m sorry about that can I get you something else!!!! DO BETTER!!!!!!“