30Mar2025 No so bad. They need napkins and to clean under things
Atmosphere: 3
Food: 3
Service: 3
Robert Seefeld
Staff was efficient, and bundle offers are good. Food was good.
However, as with most fast food restaurants, the restrooms need more attention to cleanliness.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Donnie R
We went when they had opened recently, and no one else was there. The workers were friendly, but when I got my food and left it turned out they got my entire order wrong. I ordered a beef and cheddar and got a plain roast beef (just meat and bread), and curly fries when i ordered crinkle... Given we were the only customers in the drive-thru thru and they didn't have anyone in the dining room I am unsure how they had issues with accuracy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Isaiah Galle
Don’t come here, they forgot to ring in my food and admitted to forgetting to ring it in and made me come all the way back and made me pay is stupid, manger was very rude about it never coming back to this dump.
Atmosphere: 1
Food: 1
Service: 1
Brad Chandler
Fries were nice and fresh but the sandwich was sloppy and well over-sauced so bun was soggy and just kind of ruined the whole sandwich which is too bad I love Arby's.
Kid-friendliness: Some what
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Anna Mary Cobie-Alliss
Why does Arby's refuse to answer their phone. I had a dietary question to which I needed how to order for my meal but did not order from them at all. It is discouraging for a business to hire employees who refuse to answer the phone.
Kristy Fisher
Forgot the marinara for the mozzarella sticks. French dip had hardly any meat on it . Strawberry shake was foamy. Potato cakes tasted like fish oil. Never again will I waste money at this place.
Atmosphere: 1
Food: 1
Service: 1
eyesrblue73 J
Food was good. Had my favorite, beef and cheddar and curly fries. Fresh fries. The store inside could be a little cleaner, but the staff was friendly. And service good.
Staff and management today went above and beyond to provide a great experience. Modified an item for my daughter who needs to eat gluten free. One of the only decent fast food restaurants in the university area in Cedar falls.
Atmosphere: 5
Food: 5
Service: 5
Lance Zimmer
The service was bad. The workers were swearing and they couldn't even get my order right. The worker was talking on his phone while taking my order. Very unprofessional. This place has gone downhill.
Atmosphere: 2
Food: 3
Service: 1
Clint Goodman
Staff and management today went above and beyond to provide a great experience. Modified an item for my daughter who needs to eat gluten free. One of the only decent fast food restaurants in the university area in Cedar falls.
Atmosphere: 5
Food: 5
Service: 5
Michelle Chavez
Pretty good place to eat. We love their big game burger when it's available, it's pretty amazing. Mouthwatering and full of flavor. Their roast beef sandwiches are really good as well. The service is okay. Sometimes we've been in there and the staff were arguing with each other. Wasn't quite sure how to take it. Otherwise, they were nice enough to us.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Curly Fries, Roast Beef
Lina C
Went through and ordered Large curly fry meals, Charged for them. Got home and recieved mediums and kids meal was missing apple juice. Food was hot though.
30Mar2025 No so bad. They need napkins and to clean under things
Atmosphere: 3
Food: 3
Service: 3
Staff was efficient, and bundle offers are good. Food was good.
However, as with most fast food restaurants, the restrooms need more attention to cleanliness.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
We went when they had opened recently, and no one else was there. The workers were friendly, but when I got my food and left it turned out they got my entire order wrong. I ordered a beef and cheddar and got a plain roast beef (just meat and bread), and curly fries when i ordered crinkle... Given we were the only customers in the drive-thru thru and they didn't have anyone in the dining room I am unsure how they had issues with accuracy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Don’t come here, they forgot to ring in my food and admitted to forgetting to ring it in and made me come all the way back and made me pay is stupid, manger was very rude about it never coming back to this dump.
Atmosphere: 1
Food: 1
Service: 1
Fries were nice and fresh but the sandwich was sloppy and well over-sauced so bun was soggy and just kind of ruined the whole sandwich which is too bad I love Arby's.
Kid-friendliness: Some what
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Why does Arby's refuse to answer their phone. I had a dietary question to which I needed how to order for my meal but did not order from them at all. It is discouraging for a business to hire employees who refuse to answer the phone.
Forgot the marinara for the mozzarella sticks. French dip had hardly any meat on it . Strawberry shake was foamy. Potato cakes tasted like fish oil. Never again will I waste money at this place.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Had my favorite, beef and cheddar and curly fries. Fresh fries. The store inside could be a little cleaner, but the staff was friendly. And service good.
Atmosphere: 3
Food: 5
Service: 5
Needs to bring back Ham and Swiss sandwiches
Atmosphere: 5
Food: 4
Service: 4
Descent fast food
Food: 4
Recommended dishes: Classic Roast Beef
Restaurantji Recommends
Staff and management today went above and beyond to provide a great experience. Modified an item for my daughter who needs to eat gluten free. One of the only decent fast food restaurants in the university area in Cedar falls.
Atmosphere: 5
Food: 5
Service: 5
The service was bad. The workers were swearing and they couldn't even get my order right. The worker was talking on his phone while taking my order. Very unprofessional. This place has gone downhill.
Atmosphere: 2
Food: 3
Service: 1
Staff and management today went above and beyond to provide a great experience. Modified an item for my daughter who needs to eat gluten free. One of the only decent fast food restaurants in the university area in Cedar falls.
Atmosphere: 5
Food: 5
Service: 5
Pretty good place to eat. We love their big game burger when it's available, it's pretty amazing. Mouthwatering and full of flavor. Their roast beef sandwiches are really good as well. The service is okay. Sometimes we've been in there and the staff were arguing with each other. Wasn't quite sure how to take it. Otherwise, they were nice enough to us.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Curly Fries, Roast Beef
Went through and ordered Large curly fry meals, Charged for them. Got home and recieved mediums and kids meal was missing apple juice. Food was hot though.
Atmosphere: 4
Food: 2
Service: 4
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