Arby's
6018 University Ave, Cedar Falls
(319) 266-3627
Recent Reviews
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👎service wasn't good
Atmosphere: 2
Food: 3
Service: 2
Food review - new cheesesteak sandwich = horrible. Meat was chewy and seemed grisly. too much cheese (or not the correct cheese for a cheese steak), peppers and onions had no flavor at all. Basically the worst sandwich I've had at Arbys.
Service - i asked if the sandwich was cut in half. Response was: no cuz there is onions and peppers on it. Huh? What difference does that make. Was a little confused with her response.
Atmosphere - tables were dirty, no ketchup in dispenser (not the first time for that issue)
I'll stick with roast beef sandwiches from now on.
Atmosphere: 3
Food: 1
Service: 3
Great $7 lunch. The Greek gyros are stuffed full and delicious.
Atmosphere: 4
Food: 5
Service: 5
I door dashed for a customer. When I got there to pick up the order there was absolutely no one in there and food still haven’t been started. Lady in the back was listening to loud music dancing. TOUCHING THE FOOD WITH NO GLOVES. That’s just nasty. Nothing but lazy people working there. Soda counter was dirty, floor was sticky, and no fresh anything coming out. There definitely need new staff!
Atmosphere: 1
Service: 1
Great food and Great service especially from the manager
Food was fantastic, and the ordering experience with the one taking orders was really nice. However, a couple employees were a little unprofessional meaning one of the workers was in a bad mood and had a conversation with who I thought was a member of management at the counter while another employee was taking our order. The floor also felt sticky walking anywhere not covered by rugs from either not enough floor cleaning or too much soap was used.
I do want to give credit to the employee who took our order as she was professional and got our order set on the tray in a timely fashion.
Atmosphere: 3
Food: 5
Service: 5
Food is great. Low staffed. Big white lady that works there seems to constantly be bad mouthing, yelling, and cursing at her co workers for everyone to hear on a busy night. Doesnt call out your order, just places it on the counter for you to see if its yours. Was nice to me tho.lol
Atmosphere: 1
Food: 5
Service: 3
30Mar2025 No so bad. They need napkins and to clean under things
Atmosphere: 3
Food: 3
Service: 3
Staff was efficient, and bundle offers are good. Food was good.
However, as with most fast food restaurants, the restrooms need more attention to cleanliness.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
We went when they had opened recently, and no one else was there. The workers were friendly, but when I got my food and left it turned out they got my entire order wrong. I ordered a beef and cheddar and got a plain roast beef (just meat and bread), and curly fries when i ordered crinkle... Given we were the only customers in the drive-thru thru and they didn't have anyone in the dining room I am unsure how they had issues with accuracy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Restaurantji Recommends
Don’t come here, they forgot to ring in my food and admitted to forgetting to ring it in and made me come all the way back and made me pay is stupid, manger was very rude about it never coming back to this dump.
Atmosphere: 1
Food: 1
Service: 1
Fries were nice and fresh but the sandwich was sloppy and well over-sauced so bun was soggy and just kind of ruined the whole sandwich which is too bad I love Arby's.
Kid-friendliness: Some what
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Why does Arby's refuse to answer their phone. I had a dietary question to which I needed how to order for my meal but did not order from them at all. It is discouraging for a business to hire employees who refuse to answer the phone.
Forgot the marinara for the mozzarella sticks. French dip had hardly any meat on it . Strawberry shake was foamy. Potato cakes tasted like fish oil. Never again will I waste money at this place.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Had my favorite, beef and cheddar and curly fries. Fresh fries. The store inside could be a little cleaner, but the staff was friendly. And service good.
Atmosphere: 3
Food: 5
Service: 5
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