Basically committed theft. gotta love a company that can’t figure out what a refund is.
Atmosphere: 2
Food: 2
Service: 1
H P
Refused to serve, at 3:50 because they close at 4pm new years eve. Cant make any espresso drinks because they close at 4pm. Is dunkin not a coffee place?🤣
Atmosphere: 1
Service: 1
Zyesha Lopez
They can almost never get the order right..does my photo look like jelly, vanilla sprinkles, and a glazed donut?? NO IT DOESNT, this happens so many times yall need to fire who ever is doing it cause I get a refund ever time and im sure others do too… yall are going to loose out on profits from that store if every order is refunded!!!
Food: 5
Service: 1
Arden Buckman
They have hot tea but no honey? Honey and tea is like the best combo. Kinda expensive. Kids love the donuts!!
Atmosphere: 5
Food: 4
Service: 5
Thomas White
Don't expect them to have coffee brewed in the morning. Ever.
Service: 1
Sam Nissen
Donut store with no donuts frequently
Rayvn Nevyrmohr
Cheapest coffee around. Delicious too.
Atmosphere: 5
Food: 5
Service: 5
Destiny Gillespie
NEED TO FILL IN THE POT HOLE IN THE DRIVE THRU LINE!!! BEEN THERE FOR SOOO LONG! RIDICULOUS! It’s going to damage someone’s car soon
Terrance Brownell
Great coffee
Atmosphere: 5
Food: 5
Service: 5
carol miller
I love this place! But how does a doughnut store run out of doughnuts?
Hair in food that was burnt weren’t even busy and a lot of staff when I called no answer won’t go back
Atmosphere: 1
Food: 1
Service: 1
Bradley Sampson-Krug
On Sunday 8/24, I went to this location and the employee, Ashlyn, asked me if I liked the drink I tried for the first time OVER A WEEK PRIOR. She is very nice and Dunkin should let employees take tips (I offered to give her one) or pay them more to make up for not allowing them to take tips.
Atmosphere: 5
Food: 5
Service: 5
Debbie Katcher
Love the staff. They do a great job! The coffee is always very good. They always remember what I order. Love the atmosphere there.
Atmosphere: 5
Food: 5
Service: 5
Hello
I don’t go to cedar falls much so i decided to try something new. Terrible customer service. I will stick to my Starbucks and scooters.
Atmosphere: 1
Food: 1
Service: 1
Eva Perez
Honestly I love Dunkin, I go here almost everyday, but this morning was something different. I’m waiting in the drive thru and I’m about 3 cars away from the speaker and I look to my left and there’s 3 employees all just standing there talking. Don’t know if any coffee was being made or anything. This is a first because usually Dunkin employees push out the line they have and work as fast as they can but today they were just standing there not caring if the line was waiting, pretty bad. I go to the speaker the girl starts with only cash no card. Waited there for 10 minutes. Waste of my time
Basically committed theft. gotta love a company that can’t figure out what a refund is.
Atmosphere: 2
Food: 2
Service: 1
Refused to serve, at 3:50 because they close at 4pm new years eve. Cant make any espresso drinks because they close at 4pm. Is dunkin not a coffee place?🤣
Atmosphere: 1
Service: 1
They can almost never get the order right..does my photo look like jelly, vanilla sprinkles, and a glazed donut?? NO IT DOESNT, this happens so many times yall need to fire who ever is doing it cause I get a refund ever time and im sure others do too… yall are going to loose out on profits from that store if every order is refunded!!!
Food: 5
Service: 1
They have hot tea but no honey? Honey and tea is like the best combo. Kinda expensive. Kids love the donuts!!
Atmosphere: 5
Food: 4
Service: 5
Don't expect them to have coffee brewed in the morning. Ever.
Service: 1
Donut store with no donuts frequently
Cheapest coffee around. Delicious too.
Atmosphere: 5
Food: 5
Service: 5
NEED TO FILL IN THE POT HOLE IN THE DRIVE THRU LINE!!! BEEN THERE FOR SOOO LONG! RIDICULOUS! It’s going to damage someone’s car soon
Great coffee
Atmosphere: 5
Food: 5
Service: 5
I love this place! But how does a doughnut store run out of doughnuts?
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Hair in food that was burnt weren’t even busy and a lot of staff when I called no answer won’t go back
Atmosphere: 1
Food: 1
Service: 1
On Sunday 8/24, I went to this location and the employee, Ashlyn, asked me if I liked the drink I tried for the first time OVER A WEEK PRIOR. She is very nice and Dunkin should let employees take tips (I offered to give her one) or pay them more to make up for not allowing them to take tips.
Atmosphere: 5
Food: 5
Service: 5
Love the staff. They do a great job! The coffee is always very good. They always remember what I order. Love the atmosphere there.
Atmosphere: 5
Food: 5
Service: 5
I don’t go to cedar falls much so i decided to try something new. Terrible customer service. I will stick to my Starbucks and scooters.
Atmosphere: 1
Food: 1
Service: 1
Honestly I love Dunkin, I go here almost everyday, but this morning was something different. I’m waiting in the drive thru and I’m about 3 cars away from the speaker and I look to my left and there’s 3 employees all just standing there talking. Don’t know if any coffee was being made or anything. This is a first because usually Dunkin employees push out the line they have and work as fast as they can but today they were just standing there not caring if the line was waiting, pretty bad. I go to the speaker the girl starts with only cash no card. Waited there for 10 minutes. Waste of my time
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Iced Dunkalatte
Loading...