We like IHOP's in general but after our last experience probably will never go back. No heat or very little, waitress took our order after waiting a good 15 minutes, waited another 30 minutes then left!Food never came. Waitress never came back to our table to apologize or said anything to us as we walked out.
Atmosphere: 1
Food: 1
Service: 1
Landon Kucera
Waited 40 minutes+ Server never checked in. Had to wave them down for water refills, then had to wave down multiple servers due to hair on hash-browns and another server for the check.
Atmosphere: 1
Food: 1
Service: 1
Emma Boldy
Service was absolutely awful. We waited a while for food, and despite giving them a benefit of a doubt our food was lukewarm at best. We had also sat for 30 minutes without our drinks, which was water, being refilled. Once we received food, a hair was found in the hash browns. Also had to flag down different servers for service since our original server never checked in with us.
Atmosphere: 1
Food: 1
Service: 1
Tasha Finch
Waitress Adri is an amazing waitress with a great personality and very nice recommendations for food at the Cedar Falls IHOP. Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Maile Kaufusi
5- stars for Brayzen and Jose! Thank you guys so much, travelled from Salt Lake City , Utah to Iowa for the Game One football bowl game. Received the best of service from these two people specifically! Food was great, sang happy birthday to the football player (our little brother), and it wasn’t busy at all, very personable and comfortable. Brayzen was very patient and kind! He deserves a raise! Thank you iHop!
Atmosphere: 5
Food: 5
Service: 5
wilton florexil
Very nice experience.
Atmosphere: 4
Food: 5
Service: 5
Anthony DeBonis
Especially excellent. Braved winter weather. Greeted by Judy and seated 👍. Miss Gloria served us.👏👏
Good food and service. It was warm in there and the booth we sat in had seen better days.
Atmosphere: 4
Food: 5
Service: 5
Michelle Rains
Wish they were open later
Atmosphere: 5
Food: 5
Service: 5
Emily Gage
Wish I could give them a 1 star review. Samantha M. was rude, very disrespectful and incompetent. My partner was calm and polite and he pointed out that are over easy eggs were undercooked and they were very slimy and looked like they just came out of the shell. Samantha laughed at us, called us liars. Said we were uneducated as she had been there for 17 years with GM experience and said “that is the standard practice for over easy eggs.” When we try telling her we were concerned about getting sick with salmonella from the eggs and we didn’t feel safe eating it. She got angry and got her manager. The manager was understanding and said we were correct. I am highly contemplating calling the health inspector as I don’t someone to get sick because of food safety issues. I don’t plan on coming back to this restaurant until the cooks are retrain on food safety and have the proper certifications. Along with the wait staff getting training on food safety, proper waiting delicacy, and learning how to be professional along with keeping their attitudes in check when a customer is trying to share their concerns and problems with their food. Especially SAMANTHA M.!
Atmosphere: 1
Food: 1
Service: 1
Lacy Tate
Had a wonderful very attentive waitress food was out efficiently and was great all around.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Wenger
74 degrees outside 84 inside must dump leftover syrup on floor at nite everybody's shoes stuck to floor
Great food and our waitress was amazing
Atmosphere: 5
Food: 5
Service: 5
We like IHOP's in general but after our last experience probably will never go back. No heat or very little, waitress took our order after waiting a good 15 minutes, waited another 30 minutes then left!Food never came. Waitress never came back to our table to apologize or said anything to us as we walked out.
Atmosphere: 1
Food: 1
Service: 1
Waited 40 minutes+ Server never checked in. Had to wave them down for water refills, then had to wave down multiple servers due to hair on hash-browns and another server for the check.
Atmosphere: 1
Food: 1
Service: 1
Service was absolutely awful. We waited a while for food, and despite giving them a benefit of a doubt our food was lukewarm at best. We had also sat for 30 minutes without our drinks, which was water, being refilled. Once we received food, a hair was found in the hash browns. Also had to flag down different servers for service since our original server never checked in with us.
Atmosphere: 1
Food: 1
Service: 1
Waitress Adri is an amazing waitress with a great personality and very nice recommendations for food at the Cedar Falls IHOP. Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
5- stars for Brayzen and Jose! Thank you guys so much, travelled from Salt Lake City , Utah to Iowa for the Game One football bowl game. Received the best of service from these two people specifically! Food was great, sang happy birthday to the football player (our little brother), and it wasn’t busy at all, very personable and comfortable. Brayzen was very patient and kind! He deserves a raise! Thank you iHop!
Atmosphere: 5
Food: 5
Service: 5
Very nice experience.
Atmosphere: 4
Food: 5
Service: 5
Especially excellent. Braved winter weather. Greeted by Judy and seated 👍.
Miss Gloria served us.👏👏
Quiet and relaxing
Hours are wrong. Closed at 11pm on Saturday.
Restaurantji Recommends
Good food and service. It was warm in there and the booth we sat in had seen better days.
Atmosphere: 4
Food: 5
Service: 5
Wish they were open later
Atmosphere: 5
Food: 5
Service: 5
Wish I could give them a 1 star review.
Samantha M. was rude, very disrespectful and incompetent. My partner was calm and polite and he pointed out that are over easy eggs were undercooked and they were very slimy and looked like they just came out of the shell. Samantha laughed at us, called us liars. Said we were uneducated as she had been there for 17 years with GM experience and said “that is the standard practice for over easy eggs.”
When we try telling her we were concerned about getting sick with salmonella from the eggs and we didn’t feel safe eating it. She got angry and got her manager. The manager was understanding and said we were correct. I am highly contemplating calling the health inspector as I don’t someone to get sick because of food safety issues. I don’t plan on coming back to this restaurant until the cooks are retrain on food safety and have the proper certifications. Along with the wait staff getting training on food safety, proper waiting delicacy, and learning how to be professional along with keeping their attitudes in check when a customer is trying to share their concerns and problems with their food. Especially SAMANTHA M.!
Atmosphere: 1
Food: 1
Service: 1
Had a wonderful very attentive waitress food was out efficiently and was great all around.
Atmosphere: 5
Food: 5
Service: 5
74 degrees outside 84 inside must dump leftover syrup on floor at nite everybody's shoes stuck to floor
Atmosphere: 1
Food: 3
Service: 3
Loading...