Starbucks Coffee Company
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Starbucks Reviews
151 ratings
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Excellent customer interaction
Fast service loop
Fast service loop
I just got out of the hospital and Starbucks was my first stop to pick up my wife's 1st Iced Pumpkin Spice Latte of the season! My wife is in a Special Care facility after a stroke, so she is enjoying her wonderful PSL! Thanks all at Starbucks!
Very nice person at the window. They asked to clarify something they typed in incorrectly, no problem.... I said nope all I wanted was light ice. Cup full of ice, so the only specification I made after clarifying their mistake was ignored. I'm from out of town but come here from time to time. It was an unfortunate missing of the mark.
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
Starbucks Coffee Company on University Avenue has received mixed reviews from customers. Many appreciate the great service, especially highlighting a staff member named Mary, who went above and beyond to resolve issues with an order mix-up. She offered apologies and even provided a complimentary coffee, which turned a frustrating experience into a positive one. However, some customers have expressed dissatisfaction with the handling of orders, particularly for bulk requests. Instances of orders not being ready, long wait times, and miscommunication have led to disappointment.
The restaurant is noted for its good offerings, including the Iced Pumpkin Spice Latte and vegetarian options like the Beyond sausage breakfast sandwich. Customers also mentioned the availability of various milk alternatives. While service can be friendly and accommodating, there have been reports of rudeness and delays, especially during busy times. Parking is limited, but there is a drive-thru available. The location is wheelchair accessible, featuring low-top tables and wide doors, although they lack automatic openers. Overall, the Starbucks Coffee Company is a place where customers can enjoy good drinks, but they should be prepared for occasional service hiccups.