Eh it’s okay. Definitely the worst scooters I’ve been too tho. I’ve ordered an iced s’mores latte from them like three different times- the first time it was amazing, every other time it doesn’t really have the “s’mores” flavor or any of the crumble topping. Definitely have to stop wasting my money here hoping it will get made like it does at the scooters in mason and like the first time I got it there. They also sound super polite when taking your order than seem a little grumpy whenever you get to the window. Ig I’ll stick to my redbull infusions rather than waste money on lattes from this place
LevelHeaded “The Tonester” Simons
I read the reviews of this place before I went to get a good chuckle, was not dissapointed. I have to say the coffee was not quite as good as it is from my usual Scooters stop in Council Bluffs...And the friendliness was...less than I expected. I say the place has potential to be a really good successful coffe joint...but gotta change the attitude behind the doors. When I come back again I hope to see this place with a wrapped drive through and people smiling as they leave like they do here.
Karen Lynne
I stopped to get my favorite iced blackberry macchiato with an extra shot and was stopped midway through the order and told it was a limited time offering and I could not get it anymore. I've been able to order it at every store I've been to in Nebraska (e.g., Lincoln, Hastings, Crete, and Omaha, but not this location in Clear Lake, Iowa. What's up with that? The person taking my order said that the Nebraska stores are not supposed to be offering that to me. I was very disappointed, because it is easily the best iced coffee drink I've ever had. I'm thankful that I can still get them closer to home.
UPDATE: I was contacted via phone by the Scooter's corporate office in Iowa, and found out that the Iowa stores can't even order the ingredients for the iced blackberry macchiato anymore. It's likely that the Nebraska stores still have a good supply. I was told that technically the beverage was limited time only but as long as they have the ingredients leftover, they can sell the beverage up to two weeks after the limited offering ended. I understand now, but was still put off at being stopped mid-sentence and then told that the stores in Nebraska weren't supposed to serve the beverage anymore. Not a great customer service experience, but I appreciate the explanation from corporate. Great customer service!
Sarah Johnson
I like Scooters. They are fairly consistent every where you go. They need to have those dang sugar cookies ALL THE TIME! They are so good. A tall iced carmelicious with an extra shot is my go to, don’t even try to change my mind. Why are your straws so long? 🤪
Brylee Landers
I have been never been so ostracized by a drive through employee in my life. On two separate occasions I had the same drive through person giving me attitude. The first time I ordered and she responded with “hopefully you’re not going to order fries with that as well” idk maybe insinuating it was an extensive order?? The second time I asked for a carmalocious with whipped cream. She responded with, “it comes with that.” Like damn girl, I just want to make sure I get it.
This person is the older lady at the coffee shop and I hope she sees this. The other staff are kind and polite.
Sydney Kuhlers
I stopped going to scooter because they changed there redbull energy to something else but as it has changed back I thought I would try it and I would just like to say for a $8 drink you could at least fill the drink to the top as I’m seeing this has been an issue in the past you’d think you’d wanna fix it.
Janel McCarter
Iced Chai was great, window service was terrible. They hadn't heard of cinnamon or creamer? Lol
Dale Kennedy
Love Scooters... but stopped in today... for a smoothie. A hot Carmelicious, and a Mr. Mint cold coffee... ordered whip cream on the smoothie, paid for it didn't get it. Both coffees tasted burnt. Disappointing experience...
Atmosphere: 3
Food: 1
Service: 3
Shuog A
The coffee was excellent
Food: 4
Service: 4
Ms. Hill
The staff is always really nice which is a big dea.l?
Always great staff, the carmel blended drinks are amazing as well as their muffins!
Food: 5
Service: 5
Scott Holmes
The coffee is horrible.
Food: 1
Shawna Conner
I absolutely adore that they ask me to “scoot on around.”?
Parker Biermann
This place is alright but since I'm not a coffee person don't really take this reply for the coffee here. Just wish they never came in due to the pollution we've been getting from thier cups. Anyways that's mostly any plastic cuo using business. Anyways smoothies are pretty good and I've has muffins here and they are also good.
Eh it’s okay. Definitely the worst scooters I’ve been too tho. I’ve ordered an iced s’mores latte from them like three different times- the first time it was amazing, every other time it doesn’t really have the “s’mores” flavor or any of the crumble topping. Definitely have to stop wasting my money here hoping it will get made like it does at the scooters in mason and like the first time I got it there. They also sound super polite when taking your order than seem a little grumpy whenever you get to the window. Ig I’ll stick to my redbull infusions rather than waste money on lattes from this place
I read the reviews of this place before I went to get a good chuckle, was not dissapointed. I have to say the coffee was not quite as good as it is from my usual Scooters stop in Council Bluffs...And the friendliness was...less than I expected. I say the place has potential to be a really good successful coffe joint...but gotta change the attitude behind the doors. When I come back again I hope to see this place with a wrapped drive through and people smiling as they leave like they do here.
I stopped to get my favorite iced blackberry macchiato with an extra shot and was stopped midway through the order and told it was a limited time offering and I could not get it anymore. I've been able to order it at every store I've been to in Nebraska (e.g., Lincoln, Hastings, Crete, and Omaha, but not this location in Clear Lake, Iowa. What's up with that? The person taking my order said that the Nebraska stores are not supposed to be offering that to me. I was very disappointed, because it is easily the best iced coffee drink I've ever had. I'm thankful that I can still get them closer to home.
UPDATE: I was contacted via phone by the Scooter's corporate office in Iowa, and found out that the Iowa stores can't even order the ingredients for the iced blackberry macchiato anymore. It's likely that the Nebraska stores still have a good supply. I was told that technically the beverage was limited time only but as long as they have the ingredients leftover, they can sell the beverage up to two weeks after the limited offering ended. I understand now, but was still put off at being stopped mid-sentence and then told that the stores in Nebraska weren't supposed to serve the beverage anymore. Not a great customer service experience, but I appreciate the explanation from corporate. Great customer service!
I like Scooters. They are fairly consistent every where you go. They need to have those dang sugar cookies ALL THE TIME! They are so good. A tall iced carmelicious with an extra shot is my go to, don’t even try to change my mind. Why are your straws so long? 🤪
I have been never been so ostracized by a drive through employee in my life. On two separate occasions I had the same drive through person giving me attitude. The first time I ordered and she responded with “hopefully you’re not going to order fries with that as well” idk maybe insinuating it was an extensive order?? The second time I asked for a carmalocious with whipped cream. She responded with, “it comes with that.” Like damn girl, I just want to make sure I get it.
This person is the older lady at the coffee shop and I hope she sees this. The other staff are kind and polite.
I stopped going to scooter because they changed there redbull energy to something else but as it has changed back I thought I would try it and I would just like to say for a $8 drink you could at least fill the drink to the top as I’m seeing this has been an issue in the past you’d think you’d wanna fix it.
Iced Chai was great, window service was terrible. They hadn't heard of cinnamon or creamer? Lol
Love Scooters... but stopped in today... for a smoothie. A hot Carmelicious, and a Mr. Mint cold coffee... ordered whip cream on the smoothie, paid for it didn't get it. Both coffees tasted burnt. Disappointing experience...
Atmosphere: 3
Food: 1
Service: 3
The coffee was excellent
Food: 4
Service: 4
The staff is always really nice which is a big dea.l?
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Always great staff, the carmel blended drinks are amazing as well as their muffins!
Food: 5
Service: 5
The coffee is horrible.
Food: 1
I absolutely adore that they ask me to “scoot on around.”?
This place is alright but since I'm not a coffee person don't really take this reply for the coffee here. Just wish they never came in due to the pollution we've been getting from thier cups. Anyways that's mostly any plastic cuo using business. Anyways smoothies are pretty good and I've has muffins here and they are also good.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Peanut Butter Power
Gray coffee
Service: 5
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