Starbucks

11084 Hickman Rd, Clive
(515) 270-0298

Recent Reviews

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Michael Biehler

Just got a coffee drink while waiting for a friend. The staff was very polite and kind. Creme Brulee was amazing.

Atmosphere: 5

Service: 5

Amanda Muller-Pfeffer

My sister came here in October to get me coffee on our way home from the hospital after I gave birth to my son. I got my order confused with two of their seasonal drinks, and when my sister tried explaining the situation and what I had told her I wanted, the staff was FANTASTIC! They were so sweet customizing my drink (which was delicious) and even threw in a couple extras for us. Baby Declan and I are so thankful and will definitely mark this as our favorite location in the metro!

Service: 5

Joshua A

Years ago this place was great, now its so hit or miss. Last few times ive ordered from there with extra shots added, the coffee tasted like hot dirty water.

Atmosphere: 3

Food: 1

Service: 3

Yolanda Waugh

Went there twice first time was perfect second time both drinks were wrong

Atmosphere: 5

Food: 3

Service: 5

NDR

They are very friendly, they take a little while to give you your order, but they prepare the orders well!

Atmosphere: 3

Food: 4

Service: 4

Ana Gomez

I’ve visited this Starbucks several times, and I’m always impressed by the consistently friendly and efficient service. Even during the busy morning rush, the baristas remain cheerful, professional, and attentive to every order. The drinks are always made perfectly, and the positive atmosphere makes the experience stand out. It’s clear that this team takes pride in what they do — a great example of excellent customer service and quality. Highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Kate Yentes

The staff are always friendly, the store is always clean, and the coffee and croissants are always delicious! I work from home and this is the perfect place to work a day or two a week when I need to get out of the house.

Atmosphere: 5

Food: 5

Service: 5

Randy broadmore

Staff is friendly Coffee is fresh made to order and very consistent and location is convenient

Atmosphere: 5

Food: 5

Service: 5

Alicia Wright

Bryan or Brian at this location is so awesome. I stop at this location almost every morning and he’s so helpful and beyond amazing customer service !!! On his apron it says he’s a veteran and I give him so much praise!

Atmosphere: 5

Food: 5

Service: 5

ShaeLynn Palmer

I purchased a shaken expresso with sugar free vanilla syrup, pumpkin spice syrup and pumpkin cold foam. It was exactly what I needed today. Like a hug in a glass. No cap lol thank you Abby for making exactly what I needed.

Atmosphere: 5

Food: 5

Service: 5

Lindsey

I went to McDonald’s for breakfast and ordered a Carmel iced coffee, it tasted awful and I threw it away and went directly to Starbucks after. Hide/Hyde was amazing! She welcomed me when I got to the drive through, verified my order, and when I got to the window she asked about my morning, I told her I couldn’t sleep anymore and decided to get breakfast and how bad my coffee was from McDonald’s, she gave me a $4 gift card for my next visit because she felt bad about me buying two coffees. She is the sweetest girl and I love seeing her when I go there. Wonderful customer service, very friendly, and I’m so glad she’s there when I go in. 🫶🏼

Service: 5

DAVID GOMBOSI

So inconsistent 😕

Atmosphere: 4

Food: 2

Service: 4

frank betts

Very friendly, knowledgeable staff who make a mean drink! Happy wife!

Atmosphere: 4

Food: 5

Service: 5

Page Benson

I had an amazing experience with a gal named Hide. I’ve seriously NEVER had the level of customer service in a Starbucks ever! I will return, I can only hope the rest of your staff is as attentive to the customer.

Atmosphere: 5

Food: 5

Service: 5

Brooklyn

We love Brian @ the drive through. He's always so friendly and happy! Makes my day!

Atmosphere: 5

Food: 5

Service: 5

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