Chick-fil-A in Davenport

“This is probably my only third time to ever eat at Chick-fil-A because the nearest one is 30 mi away and I'll have to go more often now but we were on a road trip from Wichita to Chicago Illinois and we stopped for breakfast at the lead bosses request because he loves their bowls and burritos.

Kid-friendliness: Chick-fil-A is known for being a strong Christian family environment ! Long live President Trump !“

“I absolutely love Chick-fil-A. What I love more is the customer service that I have always received. However last week I went to the North Park location and had an issue with one of my entrees. I called and requested to speak to a manager and was connected with Xavier. After explaining to him my issue he then puts down the phone possibly thinking he muted it and makes a sarcastic remark to one of his co-workers. Now my coworker and I are in the office and I happen to have the audio call on speaker. He basically implied I was a liar and was being "smart". Nothing was pleasurable about the experience. He said he would replace the salad and went to take my name. I asked him to repeat it back it took him 6 times to get my name correctly. So not only does he lack management skills, but he sucks at customer service, de-escalation and is not a problem solver. It was such a poor experience that I called back later because no one even apologized. Forget another FREE salad. I understand things happen but lead with an apology. So I called back to speak to another manager and got "Kylie" explained to her what happened and she rectified the situation, I felt heard and hopefully this can be used for training purposes. It's never about the product/money ALWAYS about what's morally correct. Thanks Kylie you are an asset to the company. Train Xavier better.“