Kiddos wanted chicken and I wanted something besides CFA. We got a 16-pc tenders family combo and 1/2 lb of pocorn shrimp through the drive through. The person on the speaker box let us know the shrimp would be a 5 minute wait. Fine. I'm not in any sort of hurry... it's actually the end of our day. We relaxed, pulled a little ahead of the pickup window. Spent a little over $50 for the four of us. We went home, and opened everything up and our popcorn shrimp was completely forgotten (wth did we wait for??) and had a 15-pc chicken, instead of 16. I drove back and was given the popcorn shrimp, TWO chicken tenders, and an extra biscuit. If that had been where our experience ended, this review would have four stars. Customer service was great... smiles, easy, and painless. But we ALL got sick from the food. Nobody felt good after. One bite of the mashed potatoes and no one ate anymore. The biscuits were very dry and difficult to eat without a lot of water. Thank goodness the chicken was edible, but the shrimp were... chewy?? Most of our meal went out to the trash. We were all disappointed and will not be ordering here again. Again, the people were amazing, but quality was just NOT there.
Food: 2
Service: 4
curbsidepharmacist79
This location seems to have a very greasy coating on the lobby floor
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Tao Wang
Foods are a bit salty. Other than that, everything is fine.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Popcorn, Fries
Madison Sodaro
I found a black hair in my box of chicken when I got home. I spent $57 on the family meal and drove two hours away just to get some good chicken and that failed. There goes my money and my food for my family. They were really rude in tone and acted like it was the worse place to be in. NEVER again. Disgusting….
Rainbow Valdivia
Don't know how this place is still open. VERY rude staff, I have never encountered a place where the staff is so rude and miserable. Won't ever be going back.
Horrible service, missing items (2pc meal, 12pc honey BBQ wings, no side sauces requested, and lots of excuses...My Husband picked up our meal, returned after finding problems, they never answer their phone, then proceeded to tell him he wasn't the same person who pick up our. Accused him of "trying to scam food" said the supervisor.Cold fries too!RidiculousSo disappointing ? for the cost of take out.We will not be returning to our location. Bring employees from Des Moines to retrain staff or Fire ? these and start over.
Atmosphere: 1
Food: 2
Service: 1
Amber Declerck
Ordered two chicken sandwiches at 9pm and don't find out until 9:40 that they've shut off the fryers and we won't be receiving our order. Unbelievable. Never ceases to amaze me how horrible the service is here.
Atmosphere: 1
Food: 1
Service: 1
Louann Reyes
Pop machine not working, not very clean, counter not wiped off dusty
Atmosphere: 1
Food: 5
Service: 1
NicholasT
I will not recommend this restaurant until something changes with the employees. The woman that helped me at the counter was not friendly and behaved as though I was an inconvenience as the customer. the lobby was dirty the bathrooms were disgusting. The only saving grace is that the food was hot and
Employee was extremely rude by calling me out of my name when picking up an order. If you like to be verbally abused this is the spot to go!
Atmosphere: 1
Service: 1
Brandee Beadel
Chicken wasn't very hot at all. Mac n cheese was good and the mashed potatoes had maybe a teaspoon of gravy on them. We were disappointed they were out of coke, barbeque sauce, honey mustard sauce. And pictures are seen of how clean it was , not. This was at the location on Kimberly Rd in Davenport, Iowa near Ganzo's.
Atmosphere: 2
Food: 3
Service: 2
Scott Martin
Good wasn't as good as the first time I went to
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Red Beans & Rice
J
So sad, I love popeye's but this location was filthy, took forever to get our food that was NOT fresh, workers are rude with zero personality. Why the air conditioning is on in February is beyond me. Owners and managers should be ashamed. This will be the last time we come to this location.
Atmosphere: 1
Food: 1
Service: 1
Nwebbgamer
All they had was the spicy tenders and the fried chicken no chicken sandwiches or anything they were nice about it buy it wad 2 hours before they closed and they realistically should have everything. I've worked in the fast food industry and I understand alot but this felt plan
Kiddos wanted chicken and I wanted something besides CFA. We got a 16-pc tenders family combo and 1/2 lb of pocorn shrimp through the drive through. The person on the speaker box let us know the shrimp would be a 5 minute wait. Fine. I'm not in any sort of hurry... it's actually the end of our day. We relaxed, pulled a little ahead of the pickup window. Spent a little over $50 for the four of us. We went home, and opened everything up and our popcorn shrimp was completely forgotten (wth did we wait for??) and had a 15-pc chicken, instead of 16. I drove back and was given the popcorn shrimp, TWO chicken tenders, and an extra biscuit. If that had been where our experience ended, this review would have four stars. Customer service was great... smiles, easy, and painless. But we ALL got sick from the food. Nobody felt good after. One bite of the mashed potatoes and no one ate anymore. The biscuits were very dry and difficult to eat without a lot of water. Thank goodness the chicken was edible, but the shrimp were... chewy?? Most of our meal went out to the trash. We were all disappointed and will not be ordering here again. Again, the people were amazing, but quality was just NOT there.
Food: 2
Service: 4
This location seems to have a very greasy coating on the lobby floor
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Foods are a bit salty. Other than that, everything is fine.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Popcorn, Fries
I found a black hair in my box of chicken when I got home. I spent $57 on the family meal and drove two hours away just to get some good chicken and that failed. There goes my money and my food for my family. They were really rude in tone and acted like it was the worse place to be in. NEVER again. Disgusting….
Don't know how this place is still open. VERY rude staff, I have never encountered a place where the staff is so rude and miserable. Won't ever be going back.
Atmosphere: 1
Food: 1
Service: 1
The best Louisiana Chicken meals outside of LA!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Coleslaw, Fried Shrimp, Breast, Chicken Dinner 2 pcs, Fried Chicken, Red Beans & Rice
Horrible service, missing items (2pc meal, 12pc honey BBQ wings, no side sauces requested, and lots of excuses...My Husband picked up our meal, returned after finding problems, they never answer their phone, then proceeded to tell him he wasn't the same person who pick up our. Accused him of "trying to scam food" said the supervisor.Cold fries too!RidiculousSo disappointing ? for the cost of take out.We will not be returning to our location. Bring employees from Des Moines to retrain staff or Fire ? these and start over.
Atmosphere: 1
Food: 2
Service: 1
Ordered two chicken sandwiches at 9pm and don't find out until 9:40 that they've shut off the fryers and we won't be receiving our order. Unbelievable. Never ceases to amaze me how horrible the service is here.
Atmosphere: 1
Food: 1
Service: 1
Pop machine not working, not very clean, counter not wiped off dusty
Atmosphere: 1
Food: 5
Service: 1
I will not recommend this restaurant until something changes with the employees. The woman that helped me at the counter was not friendly and behaved as though I was an inconvenience as the customer. the lobby was dirty the bathrooms were disgusting. The only saving grace is that the food was hot and
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings, Fried Chicken
Restaurantji Recommends
Employee was extremely rude by calling me out of my name when picking up an order. If you like to be verbally abused this is the spot to go!
Atmosphere: 1
Service: 1
Chicken wasn't very hot at all. Mac n cheese was good and the mashed potatoes had maybe a teaspoon of gravy on them. We were disappointed they were out of coke, barbeque sauce, honey mustard sauce. And pictures are seen of how clean it was , not. This was at the location on Kimberly Rd in Davenport, Iowa near Ganzo's.
Atmosphere: 2
Food: 3
Service: 2
Good wasn't as good as the first time I went to
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Red Beans & Rice
So sad, I love popeye's but this location was filthy, took forever to get our food that was NOT fresh, workers are rude with zero personality. Why the air conditioning is on in February is beyond me. Owners and managers should be ashamed. This will be the last time we come to this location.
Atmosphere: 1
Food: 1
Service: 1
All they had was the spicy tenders and the fried chicken no chicken sandwiches or anything they were nice about it buy it wad 2 hours before they closed and they realistically should have everything. I've worked in the fast food industry and I understand alot but this felt plan
Atmosphere: 4
Food: 3
Service: 4