Dunkin'

$ • Coffee Shops, Donuts

Hours:
3611 SE 14th St, Des Moines
(515) 285-3707

About Dunkin' Donuts

Dunkin', a popular breakfast and coffee destination, has received mixed reviews from customers. The restaurant is praised for its delectable offerings, such as the "heavenly" bacon, egg, and cheese bagel, and the attentive service provided by "sooo sweet" servers. However, some customers have encountered issues with online orders, where employees were unaware of the order or experienced technical problems, leading to an "unprofessional" experience. Despite these challenges, the restaurant has made improvements, with customers acknowledging the willingness of staff to rectify mistakes and address concerns. Overall, Dunkin' offers a diverse menu and generally positive customer experience, though consistent service and attention to detail could be further enhanced.

Customers' Favorites

Dunkin' Donuts Reviews

2.2
191 ratings
Restaurantji Rating
5
15%
4
4%
3
18%
2
9%
1
54%
Food
2.8
Atmosphere
2.5
Service
2.4

Share your opinion about Dunkin'

Restaurantji Rating

If your shop can't offer a product 5/7 days of the week, don't put it on your menu.
I've been to this Dunkin' Donuts 5 times this week, just wanting to try the jelly-filled munchkins. Every single time, it has been "we don't have any, come back another day."
Tired of wasting my time getting lied to about a product they clearly don't actually stock anymore, but advertise just to try to bring people in and upsell them everything else.

Went for a blended drink they were not making them as they were cleaning blender so they could close in 1 hour. I own a restaurant and would not let my employees turn away a customer. Clean after clos

love the crew & the goodies

Read All Reviews(191)

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Hours

Monday 4:30AM - 7PM
Tuesday 4:30AM - 7PM
Wednesday 4:30AM - 7PM
Thursday 4:30AM - 7PM
Friday 4:30AM - 7PM
Saturday 4:30AM - 7PM
Sunday 4:30AM - 7PM
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