Fazoli's
$ • Italian, Fast Food, Pizza
Hours:
3600 Merle Hay Rd, Des Moines
(515) 251-7767
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Fazoli's Reviews
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We went through the drive up window, and Shelby took such good care of us. Very kind and courteous. The most pleasant drive thru experience I have had in a very long time.
I ordered at 7:01. Fettacine Alfredo in a meal. At 7:20 I still had. ot received my salad, breadstick or pasta. Manager was with 2 employee sitting in the lobby. the excuse was new employees have to take this course within 30 days or they are fired and today was their last day. they had received moldy lettuce and had just gotten some from another store and hadn't had time to make any salads. Wasn't sure why I wasn't offered any breqdsticks. I asked for my money back....read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Fazoli's is a popular Italian restaurant that continues to receive positive reviews from its customers. The restaurant is praised for its excellent food, including its improved pasta dishes, and outstanding service. Customers have enjoyed quick and satisfying meals, particularly for large groups, and have expressed their intention to return for more great experiences. The staff is described as super friendly, providing great service, and making efforts to accommodate customers, such as bringing extra bread sticks or plastic bags for leftovers. The food is reported to be really good, hot, and fresh, with the restaurant generally clean, although some note that the restrooms could use updating. Even during busy times with large groups or delivery orders, the restaurant manages to deliver fast service and quality food consistently. The General Manager is often praised for her wonderful customer service, and customers appreciate the attentive staff. Overall, Fazoli's continues to offer a positive dining experience for its guests.