Jimmy John's

$ • Sandwich Shops, Fast Food

Menu Order Online

About Jimmy John's

Jimmy John's service can vary. On one occasion, the staff closing the restaurant were friendly and accommodating to a customer who arrived an hour before close. However, another customer had a different experience with a catering order. The order was not prepared as requested, leading to a wait and some items being out of stock. Additionally, there was an issue with a mustard order being mistaken for a "fancy bird seed mustard," causing confusion. The customer service in this instance was described as sarcastic and unhelpful. Despite this, the restaurant made things right by issuing a refund. In summary, while there have been issues with order accuracy and communication, the restaurant has taken steps to rectify mistakes.