This is the worst experience I’ve ever had at any McDonalds in my almost 50 years on the planet. They didn’t get anything right. The worst. No receipt after 6 cars pulled past for 2 meals. Then I walked in and all they gave me was my burger. Not the rest of the order. So then they give me the rest of the order and say they gave a 6 piece nugget for free for the mistake. Only they shorted us a fry. So I guess fast food officially is dead. How do I give negative stars????
Atmosphere: 1
Food: 1
Service: 1
Te “Teæation” Gation
The paper ruined my Arches why I was wet... the one carding me around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
John Rasmussen
I went to the drive-thru and when I went to order I said I need two orders. They said no only one. Then I said okay. I need three of the same meals the same way with the same drink and the lady says why you got to be so complicated then I got to the first window and they charged me for the wrong order so I had to wait for them to refund my money which didn't go right back on my card. I'm still waiting on the money then they made me pay for the right order. Then I pull up to the next window. They give me my drinks and they hand me the bag and said it's all in there and I pull away and I stop and I look in the bag and it's the wrong order. So I come who had to go back around and get the right order the service. It was probably the worst that I've ever had going to McDonald's.
Atmosphere: 1
Food: 3
Service: 1
Michael Hilbert
Ordered a big Mac and somehow they forgot the meat LMAO I don't understand how you do that so they had me come back and get a new one and tried to make me pay for it while the rest of my food is at home getting cold. Worst fast food experience I've ever had
Atmosphere: 1
Food: 1
Service: 2
Eric Thiele
Visited this location for the first time on 1/22/25 between 2:15-2:45pm. Slow period between lunch & dinner rush hours, got 8-10 employees, handful of vehicles in drive-thru & between 4-8 patrons dining-in. Spent few minutes waiting to order a quarter-pounder combo. Fries looked skimpy & dark brown instead of the iconic golden... most likely been sitting too long in the heater due to slower volume period. They have one of those more modern soda machines with the touch screens & syrup flavor add-ons, except I think the flavor options were disabled when tried using them. No ice in the machine either. Just think they need someone to be doing rounds every 20-30min pending on traffic volume to make sure everything is in order, cleaned & stocked.
Atmosphere: 4
Food: 4
Service: 4
Leena McGuire
It has come to my conclusion that both McDonald's in Fort Dodge have gone to crap probably due to the employees not giving a 100%. Tonight we went threw drive threw & ordered 3 McCrispy, 3 large fries, & a large mocha frappé. We got to drive threw window paid then gone to next window to be told to pull foward to wait for our order which was fine which meant it be hot & fresh. Got my frappé while waiting, but when one of the workers came out with peoples orders they looked lost & confused & didn't know which order belong to who at first. When we got our order we left parking lot & had to turn back around because we were missing 2 of the fries we ordered, but had everything else. My husband goes in & he tells me that nobody really tried helping him they kept saying go to the keyas to order when he had an order in his hand that needed fixed. A lady also waiting for her messed up order told my husband you gotta put your foot down or they ignore you & hide in the back. Finally he got someone to fix his order & when we left the parking lot I go to eat my sandwhich it had no mayo, Lettuce, or tomatoe like it showed in the photo just a plain sandwich a piece of chicken with no mayo & 2 pickles. I'm very disappointed in McDonald's & I feel like they need to step up there A game come on guys you can do better I'm disappointed in you guys. I always check my orders when going out to eat, but if it's wrong I'm hoping the employees get it right the second time there was no way I was turning back around again for my sandwiches to be fixed usually I had no problems with those.
Atmosphere: 1
Food: 1
Service: 1
Mr Pyro
Worst fast food restaurant ever had to wait an hour to even get my food. Instantly found hair in my food went the the bathroom and the bathroom was nasty there was shit everywhere on the walls and in the ceiling
Erin Roberts
I cannot understand how this restaurant manages to get every single order wrong every single time. Even if the order is correct, you will be missing sauces you asked for. Not one time have I ever gotten my entire order correctly made, with all necessary condiments and utensils!!! Not one time!!! If my boyfriend orders a double cheeseburger with no onion, my 2 regular cheeseburgers are guaranteed to not have onion as well!!! If I order chicken nuggets, you specifically ask me what kind of sauce I want, but you will not give me any!!! Why is this such a problem?!
Atmosphere: 1
Food: 1
Service: 1
Izabella Elegy
Slow service, incompetent staff, horrible food. Enjoy your diabetes and heart disease. Die for your corporate overlords.
Atmosphere: 1
Food: 1
Service: 1
Michael Wagner
Food is dangerously cold. Making co.plaint with health department before people get hurt.
Parking: Your a fast food joint. Don't 4get the style that got you to where you are today.
Kid-friendliness: Cold, boring
Atmosphere: 1
Food: 3
Service: 1
Lestat Lesher
They claim that they are 24 hours yet they arent. On top of that ive had several orders get messed up. I personally don’t recommend eating here if you don’t have to. Remember false advertising is also not legal so dont know how this place is open
Atmosphere: 1
Food: 1
Service: 1
Lainey Shields
I'd say iv'e lost my taste for it
Atmosphere: 2
Food: 1
Service: 4
Jesse Foster
It's McDonald's come on
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries
Brayden
It’s getting better. I feel like their night crew is much better than a year ago. I feel like I can finally trust not having to open my sandwiches before leaving the drive through.
This is the worst experience I’ve ever had at any McDonalds in my almost 50 years on the planet. They didn’t get anything right. The worst. No receipt after 6 cars pulled past for 2 meals. Then I walked in and all they gave me was my burger. Not the rest of the order. So then they give me the rest of the order and say they gave a 6 piece nugget for free for the mistake. Only they shorted us a fry. So I guess fast food officially is dead. How do I give negative stars????
Atmosphere: 1
Food: 1
Service: 1
The paper ruined my Arches why I was wet... the one carding me around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
I went to the drive-thru and when I went to order I said I need two orders. They said no only one. Then I said okay. I need three of the same meals the same way with the same drink and the lady says why you got to be so complicated then I got to the first window and they charged me for the wrong order so I had to wait for them to refund my money which didn't go right back on my card. I'm still waiting on the money then they made me pay for the right order. Then I pull up to the next window. They give me my drinks and they hand me the bag and said it's all in there and I pull away and I stop and I look in the bag and it's the wrong order. So I come who had to go back around and get the right order the service. It was probably the worst that I've ever had going to McDonald's.
Atmosphere: 1
Food: 3
Service: 1
Ordered a big Mac and somehow they forgot the meat LMAO I don't understand how you do that so they had me come back and get a new one and tried to make me pay for it while the rest of my food is at home getting cold. Worst fast food experience I've ever had
Atmosphere: 1
Food: 1
Service: 2
Visited this location for the first time on 1/22/25 between 2:15-2:45pm. Slow period between lunch & dinner rush hours, got 8-10 employees,
handful of vehicles in drive-thru & between 4-8 patrons dining-in. Spent few minutes waiting to order a quarter-pounder combo. Fries looked skimpy & dark brown instead of the iconic golden... most likely been sitting too long in the heater due to slower volume period. They have one of those more modern soda machines with the touch screens & syrup flavor add-ons, except I think the flavor options were disabled when tried using them. No ice in the machine either. Just think they need someone to be doing rounds every 20-30min pending on traffic volume to make sure everything is in order, cleaned & stocked.
Atmosphere: 4
Food: 4
Service: 4
It has come to my conclusion that both McDonald's in Fort Dodge have gone to crap probably due to the employees not giving a 100%. Tonight we went threw drive threw & ordered 3 McCrispy, 3 large fries, & a large mocha frappé. We got to drive threw window paid then gone to next window to be told to pull foward to wait for our order which was fine which meant it be hot & fresh. Got my frappé while waiting, but when one of the workers came out with peoples orders they looked lost & confused & didn't know which order belong to who at first. When we got our order we left parking lot & had to turn back around because we were missing 2 of the fries we ordered, but had everything else. My husband goes in & he tells me that nobody really tried helping him they kept saying go to the keyas to order when he had an order in his hand that needed fixed. A lady also waiting for her messed up order told my husband you gotta put your foot down or they ignore you & hide in the back. Finally he got someone to fix his order & when we left the parking lot I go to eat my sandwhich it had no mayo, Lettuce, or tomatoe like it showed in the photo just a plain sandwich a piece of chicken with no mayo & 2 pickles. I'm very disappointed in McDonald's & I feel like they need to step up there A game come on guys you can do better I'm disappointed in you guys. I always check my orders when going out to eat, but if it's wrong I'm hoping the employees get it right the second time there was no way I was turning back around again for my sandwiches to be fixed usually I had no problems with those.
Atmosphere: 1
Food: 1
Service: 1
Worst fast food restaurant ever had to wait an hour to even get my food. Instantly found hair in my food went the the bathroom and the bathroom was nasty there was shit everywhere on the walls and in the ceiling
I cannot understand how this restaurant manages to get every single order wrong every single time. Even if the order is correct, you will be missing sauces you asked for. Not one time have I ever gotten my entire order correctly made, with all necessary condiments and utensils!!! Not one time!!! If my boyfriend orders a double cheeseburger with no onion, my 2 regular cheeseburgers are guaranteed to not have onion as well!!! If I order chicken nuggets, you specifically ask me what kind of sauce I want, but you will not give me any!!! Why is this such a problem?!
Atmosphere: 1
Food: 1
Service: 1
Slow service, incompetent staff, horrible food. Enjoy your diabetes and heart disease. Die for your corporate overlords.
Atmosphere: 1
Food: 1
Service: 1
Food is dangerously cold. Making co.plaint with health department before people get hurt.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The place is cold prison like
Parking: Your a fast food joint. Don't 4get the style that got you to where you are today.
Kid-friendliness: Cold, boring
Atmosphere: 1
Food: 3
Service: 1
They claim that they are 24 hours yet they arent. On top of that ive had several orders get messed up. I personally don’t recommend eating here if you don’t have to.
Remember false advertising is also not legal so dont know how this place is open
Atmosphere: 1
Food: 1
Service: 1
I'd say iv'e lost my taste for it
Atmosphere: 2
Food: 1
Service: 4
It's McDonald's come on
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries
It’s getting better. I feel like their night crew is much better than a year ago. I feel like I can finally trust not having to open my sandwiches before leaving the drive through.
Food: 3
Service: 3
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