Heirloom Salad Co. - Downtown

Lovely atmosphere and good vibe. Enjoyed the drink special too. It is a good way to try something new that you are unsure about.

Atmosphere: 5

Food: 5

Service: 5

First time experience, as we looked over the menu to decide what we wanted, the young lady never said a word. Not a hello welcome in, nothing....
We proceeded to order the Loom 2, I asked her what the best selling sandwich was, she gave me three options. I chose the caprese sandwich and the Thai chicken salad. I looked at the order screen and just for me it was $18. I then seen the fine print that it was just a classic side salad. So I chose the Asian side salad.
My daughter also did a Loom 2 and she chose the Santa fe sandwich and a classic caeser side salad.
The young lady named Candence rang in 2 caeser salads (not my asian salad) and our sandwiches.
When we got our food, we both received a caprese sandwich instead of my daughter getting her santa fe sandwich and we both received caeser salads, not my Asian and her caeser salad as ordered.
It will be the only $30 that I spend here. Hopefully retraining and explaining that friendliness & accuracy goes a long way.

Atmosphere: 3

Food: 1

Service: 1

Paid 12$ for the equivalent of a crappy airport salad. Supposed to be a Cobb- hardly any egg, cheese, wilted romaine- invisible avocado. Not sure why this place is even there. Took more than 15 minutes to get and not even busy.

Atmosphere: 3

Food: 1

Service: 1

What a great place. Met a young man named Carter last Thursday. He was making jokes as I ordered food, it was a lovely time. I ordered a morning muscle, and it came out perfectly. Keep going young man! Will be visiting Java House again soon!

Atmosphere: 5

Food: 5

Service: 5

Salads!

For starters, it’s a very cute spot to eat lunch or have a coffee. We saw many students working while eating/drinking.
On to the food, there is a nice variety of sandwiches you can order from and can watch them be made. We ordered the Italian salami melt and the caprese chicken. Both were very delicious sandwiches. Prices are fair for the quality of ingredients they use.

Fresh salad, but drowned in dressing. Service was very rude.

Atmosphere: 4

Food: 3

Service: 1

SO GROSS!!! She just finished taking our cash and coins at the register and punching our order in on their dirty POC wearing gloves …..but then I watch her walk over to grab a handful of the salad to put into a bowl preparing our order! SHE DID NOT CHANGE GLOVES !!!!!! That’s discussing and unsanitary as hell! . These employees should be trained for proper food handling. Then they run out of the one soup when there’s only 3 on the menu…. And they are known for soups and salads! Not coming back here again. GROSS! Where is the health department???

Atmosphere: 4

Service: 3

Omg, this is my new favorite lunch in Iowa City ? I can't speak to the service in the restaurant since I used Doordash but WOW, absolutely delicious tomato soup and a perfect sandwich generously loaded with veggies. The soup is definitely made from scratch, and the bread tastes homemade too. So special. Just ordered again because I was craving it ?

Atmosphere: 5

Food: 5

Service: 5

I placed my order about an hour and a half before pick up and when I arrived it wasn’t ready. Come to find out it had been made but someone took it. They remade it with chickpeas instead of chicken after I paid extra for chicken. After remaking it again, it wasn’t chopped (how I ordered it) and had large pieces of spinach, tomatoes and chicken. Not sure I’ll be back.

Service: 2

The salad I ordered was decent enough, however I ordered - and was charged for - adding chicken, and received a salad with no chicken. The lettuce looked a little old/browning but was good besides that. Just not worth the $14 I spent.

Atmosphere: 3

Food: 2

Service: 2

My wife and I dined in for lunch. We had were served a cold melt sandwich, a salad with chicken added (missing the chicken). It was a long wait and expensive. Employees were responsive and kind. However, wont be back.

Atmosphere: 3

Food: 2

Service: 4

Food is good when it’s made right, but every time I come here it seems like my order is wrong.

Atmosphere: 4

Food: 3

Service: 2

Someone said they really wanna like this place and I feels them. Like… why am I waiting 30 min for half a sandwich while witnessing two other orders be prepared right in front of me for people who are not even in the store?! Make it make sense for me. Will not be in a hurry to return at all. Talk to ur staff.

I’ve waited 45 minutes for this 12$ to-go sandwich.

Atmosphere: 3

Food: 2

Service: 1