Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
5350 Merle Hay Rd, Johnston
(515) 334-7309
About Sonic Drive-In
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Sonic Drive-In Reviews
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I spoke with 2 people yesterday who assured me that my complaint and refund would be handled in a timely manner by the location that the problem occurred and still have not been contacted.
I was on a road trip home and stopped at a location near Des Moines, Iowa. We stopped on 3/11/2025. I placed an order online at 4:22 pm. We pulled in shortly after and proceeded to follow the instructions of pulling into a stall, checking in on the app and putting in the stall number....read full review
Placed our mobile order at 820pm. Currently 909pm and still waiting on order. While waiting patiently, I had my window down to enjoy the night air, the store employee came over the intercom to tell me they were not taking anymore orders this evening. I stated we had already put our order in and was waiting. She snapped back and said “do you want a refund?” I said no? We have been waiting for 30 minutes patiently already. She again snapped very rudely back at me, “do you...read full review
The absolute worst and diabolical experience I have ever had. We went to the drive through no one got on the machine, went to the regular slots to order and no one answered. So I ordered online while we waited. AN HOUR GOES BY! No one answers the red button, no one comes out. They start turning off all the outside lights so I walk up to ask if we are going to get our food. They said they had no more orders and weren’t turning machines back on. They basically said too bad, after...read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
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Sonic Drive-In is a restaurant that offers a variety of food, including cheeseburgers, mozzarella sticks, onion rings, and vegetarian options. The quality of the food is generally good, with some customers noting that they received some of the best burgers, dogs, fries, and drink portions they've had in a long time. The restaurant has drive-up stalls for ordering and some open parking spaces, but delays can occur, especially when the drive-thru line gets long due to a high volume of customers and potential shortages of staff. Customers have reported that, despite waiting and occasional issues like broken speakers or incorrect drinks, the staff works hard to keep things moving and correct mistakes quickly. All ordered items are usually received warm and correct, and extras are sometimes given when errors happen. The facility could benefit from some maintenance, which would help improve the overall experience.