What a horrible experience for a former honorable establishment. The service was performed by TIM and was absolutely non-existent. He never greeted us, and when he arrived at the table, he said we would have to wait because there is a larger party ahead of us. At least take a drink order, we have been seated. Half-hour later he returned for drink orders. We ordered. The pizza took 75 miniutes and we only had 2. It tasted awful. Not the same it used to be. The crust was sour and the sauce very bland! What happened to the Zenos we knew. Upon check out, we did make the cashier, who says she was the manager, aware of the experience. No apologies, no comps, nothing! Basically said she could do nothing about it and that's it! Whoa! Really? The former owners would have never allowed this! Not even close. From a Marshalltown native, it is very saddening to have this experience from a once glorified establishment!
Atmosphere: 1
Food: 1
Service: 1
Carl Hentsch
Service was horrible. Waited 30 minutes for the server to take a drink order. Over an hour to get food. Pizza was not good, no flavor. Sauce had no flavor. Bring back the original recipe. The cheese bread tasted bitter like the dough had gone bad.
Atmosphere: 1
Food: 1
Service: 1
Jeffery Kell sr
Food was good server seemed like she had too many tables to remember everything literally asked my wife if she's been helped towards the end of our meal when she got up to go the bathroom as she was a new customer walking in... but pizza was good.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Zenos Special Pizza with Jalapeños, Garlic Cheese Bread
Patrick Sherman
Great pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Samuel Eddy
Still the best pizza in town.
Dietary restrictions: My wife is celiac and can safely eat here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Meat Pizza
Rov Sultanov
nasty pizza
Atmosphere: 1
Food: 1
Service: 1
Martin John
Great food, great service, good price, and great atmosphere. I always visit the establishment while visiting Marshalltown.
Kid-friendliness: I always see kids there, so I'm assuming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special
me and my quilt
Poor consumer service!!!!
Atmosphere: 4
Food: 5
Service: 1
Damian Butler-Buccilli
Great service, fantastic pizza, good flavors, some foods like the cannoli were unavailable during my trip but that's ok. Feels like a trip in time seeing the interior. A good place, worth a visit.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: House Special, Bruschetta
Jody Gates
I am disappointed with my recent Taco pizza that my mom and I had while I was visiting her. I grew up on a farm outside Marshalltown, and grew up on Zenos pizza. We had it every Sunday night for years and I like to have it every time I visit. I am hoping this was a one time mistake, there were green peppers on a taco pizza and the taste was lacking. I will try again when I visit next, I’m really hoping the recipe for your any of your pizzas hasn’t changed.
Always enjoy coming in when we get the chance. Best Pizza around for many, many years!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Large Pizza
Kim Craun
Extremely smoky, they had to open the front doors
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread
Tonya Taylor-Brockway
Food was ok. The service was lacking to say the least.. It seems our group of 9 was an inconvenience for our server. He wouldn’t give us another Parmesan cheese shaker, saying all he had was on the table. There were 4 other empty tables that had Parmesan cheese, so I just grabbed another one. He did the bare minimum. I was told I couldn’t sit at the end of the able because it was fire hazard. Yet there was no emergency exit close to us.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Taco Pizza
Rick Hinkle
First time customer and WOW what a great thin crust pizza!!! That's all.
Food: 5
Liz Elmore
My husband grew up near Marshalltown and has wanted me to experience Zeno's since we first met.This was my first visit to Zeno's and it was outstanding!!
What a horrible experience for a former honorable establishment. The service was performed by TIM and was absolutely non-existent. He never greeted us, and when he arrived at the table, he said we would have to wait because there is a larger party ahead of us. At least take a drink order, we have been seated. Half-hour later he returned for drink orders. We ordered. The pizza took 75 miniutes and we only had 2. It tasted awful. Not the same it used to be. The crust was sour and the sauce very bland! What happened to the Zenos we knew. Upon check out, we did make the cashier, who says she was the manager, aware of the experience. No apologies, no comps, nothing! Basically said she could do nothing about it and that's it! Whoa! Really? The former owners would have never allowed this! Not even close. From a Marshalltown native, it is very saddening to have this experience from a once glorified establishment!
Atmosphere: 1
Food: 1
Service: 1
Service was horrible. Waited 30 minutes for the server to take a drink order. Over an hour to get food. Pizza was not good, no flavor. Sauce had no flavor. Bring back the original recipe. The cheese bread tasted bitter like the dough had gone bad.
Atmosphere: 1
Food: 1
Service: 1
Food was good server seemed like she had too many tables to remember everything literally asked my wife if she's been helped towards the end of our meal when she got up to go the bathroom as she was a new customer walking in... but pizza was good.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Zenos Special Pizza with Jalapeños, Garlic Cheese Bread
Great pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Still the best pizza in town.
Dietary restrictions: My wife is celiac and can safely eat here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Meat Pizza
nasty pizza
Atmosphere: 1
Food: 1
Service: 1
Great food, great service, good price, and great atmosphere. I always visit the establishment while visiting Marshalltown.
Kid-friendliness: I always see kids there, so I'm assuming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special
Poor consumer service!!!!
Atmosphere: 4
Food: 5
Service: 1
Great service, fantastic pizza, good flavors, some foods like the cannoli were unavailable during my trip but that's ok. Feels like a trip in time seeing the interior. A good place, worth a visit.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: House Special, Bruschetta
I am disappointed with my recent Taco pizza that my mom and I had while I was visiting her. I grew up on a farm outside Marshalltown, and grew up on Zenos pizza. We had it every Sunday night for years and I like to have it every time I visit. I am hoping this was a one time mistake, there were green peppers on a taco pizza and the taste was lacking. I will try again when I visit next, I’m really hoping the recipe for your any of your pizzas hasn’t changed.
Food: 3
Service: 3
Restaurantji Recommends
Always enjoy coming in when we get the chance. Best Pizza around for many, many years!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Large Pizza
Extremely smoky, they had to open the front doors
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread
Food was ok. The service was lacking to say the least.. It seems our group of 9 was an inconvenience for our server. He wouldn’t give us another Parmesan cheese shaker, saying all he had was on the table. There were 4 other empty tables that had Parmesan cheese, so I just grabbed another one. He did the bare minimum.
I was told I couldn’t sit at the end of the able because it was fire hazard. Yet there was no emergency exit close to us.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Taco Pizza
First time customer and WOW what a great thin crust pizza!!! That's all.
Food: 5
My husband grew up near Marshalltown and has wanted me to experience Zeno's since we first met.This was my first visit to Zeno's and it was outstanding!!
Atmosphere: 5
Food: 5
Service: 5
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