McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2720 Iowa Ave N, Onawa
(712) 854-1227
About McDonald's
Customers' Favorites
McDonald's Reviews
Appeared to be very clean, the staff was friendly, and the food was hot/fresh. We didn’t catch the name of the person who helped us this evening (11/17/2019 5:30PM), but he was very courteous and professional! Thank you for the excellent service!
I stop to get breakfast and a coffee the machine would not let me check out so I went to the counter I stood there for about five minutes or so no one would help me no one spoke to me no one waited on me so I gave up and left. This is the second time this is happened the employees at this McDonald’s have no sense of customer service thank you
every single table was dirty, floors dirty, the entire drink station was disgusting and no toilet paper in bathroom, and when you say something they act like no big deal. We definitely will not be going to this McDonald's anymore.
Ratings
Menu
Hours
| Monday | 5:30AM - 11PM |
| Tuesday | 5:30AM - 11PM |
| Wednesday | 5:30AM - 11PM |
| Thursday | 5:30AM - 11PM |
| Friday | 5:30AM - 12AM |
| Saturday | 5:30AM - 12AM |
| Sunday | 5:30AM - 11PM |
McDonald's in Onawa is a convenient option for a quick meal while traveling, especially for families. The restaurant is clean and the staff are generally friendly and quick with orders. They ensure the food is hot and fresh, although there have been moments when employees were inattentive, such as leaving a drink at the counter. Most staff are helpful and remember customers' usual orders. There have been past concerns about employees using profanities, but this seems to have been addressed. Some customers find the touch screen ordering system unpopular, and while managers may insist on using it, cashiers are usually willing to take manual orders if needed. This location is often busy, serving many I-29 travelers, and it remains consistent with McDonald's quality standards. However, some customers have noted that portion sizes are getting smaller, flavors are lacking, and prices are increasing. Despite these issues, the new $5 deal is appreciated, especially for feeding hungry kids. Overall, the restaurant offers a decent dining experience, though some customers prefer more attentive service.