McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2441 Northgate St, Ottumwa
(641) 682-6345
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McDonald's Reviews
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Spicy chicken sandwich fries 🍟 diet cokes
we just went through the drive thru for breakfast. we were asked to wait in lane two so it could cook. no problem, hot food is what we expect. well our food is brought out and I go to give my son his mcgriddle and it's cold in the middle. so why did we wait? we brought it in and the lady at the counter was nice about it and said she would make another one. however, the manager on duty rolled her eyes when we said what was wrong like we did something wrong and are inconveniencing...read full review
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Ottumwa Also Viewed
The McDonald's restaurant offers a mixed dining experience. While the staff is generally friendly and helpful, some customers have reported issues with long wait times, limited trash disposal options, and cold food. However, the north location received positive feedback for its efficient service and delicious, hot French fries. The reviews suggest inconsistency in the quality and customer service across different McDonald's locations.
Some recent customer reviews highlight ongoing challenges, with customers reporting difficulties getting their orders correct and issues with the speed of service. One customer noted that they had to wait several days to resolve a problem with their order. Another customer experienced a long wait at the drive-thru, with no one taking their order, before moving to the curbside and receiving good service from the server. Additionally, a customer reported that the fries were old and cold, even though it was a busy time of day.