McDonald's in Ottumwa

“Never get your food order right and then won't replace it and could take several days to get hold of them by phone so it usually when you get back to the same town again and they tell you couple weeks later you didn't contact us soon enough can help you sorry you should have gotten hold of us right then witch is bull @@@@ I think so service good service sucks because they go to fast everything you order on the sandwich is not there or it' throw together and they roll the paperraper and smash sandwiches and it's a dang miss food good if they make it right and get your order right“

“Overall, we had a good experience. The staff was kind and respectful, and even though there were a couple of mistakes with our order, they handled everything nicely and fixed it without any problems. I really appreciated their positive attitude and willingness to help. Customer service like this makes a difference, and we left feeling taken care of. Thank you to the team for being friendly and professional.“