My husband and I stopped to have breakfast. I wish I had looked at the reviews FIRST! Our food was cold!! I don't need your sympathy response. It appears you have provided that response OVER AND OVER!! How about taking some action to improve things???? I will not be back!!
Mocha Brown
I went to this location on 3/3 and went through the drive thru. I ordered my food and the guy that was taking my order his tone was very rude and he sounded like he didn’t want to be at work. I asked him to repeat my order back to me. He began to read my order back and I noticed he didn’t repeat everything back to me so I corrected him. He began to get snappy and in a rude tone he said, “the kitchen can hear what you’re saying.” I told him I didn’t know that. Then the manager got on the headset and began yelling at me saying that the employee walked away from taking my order because I was being mean. I began to tell the lady that they were being rude to me. She told me she was refusing to take my order. As I began to pull off an employee at the drive thru window began making threatening gestures towards me. We exchanged words and the manager kept saying things about my kids because they were crying. One of the employees tried asking for my number It was a mess and everybody in there needs to be fired. This needs to be reported to Corporate!
Atmosphere: 1
Food: 1
Service: 1
Beetle Phillips
The food is good. The service needs alot of work. They are slow, take their time, and act like they don't care.
Atmosphere: 2
Food: 5
Service: 2
Aaron Bartenhagen
The workers said they weren't taking any orders through the drive through or inside because of a rush...And when I went past. They were just standing in the back not doing anything
Atmosphere: 1
Service: 1
Tony B
If you are open on a Saturday night until 1 am, why would you shut down your broiler at 11pm and not make Impossible burgers? Pretty stupid
Avelinox Martinez
Terrible service they said there is only 3 of them making 4 orders and they take forever seems like every Sunday is that way
Service: 1
Recommended dishes: Hamburger
Matthew Stoltzfus
They don’t even deserve one star. I got cussed out at the drive-through all because I sat there for 10 minutes and then said hello just to make sure they knew I was there.
Katy Anderson
Doors were locked at 10pm when web said open til 11.
David Hoffman
Thought my burger would have been juicy and the chicken not burnt
Atmosphere: 4
Food: 3
Service: 5
heidi wiseman
Just went through the drive through. Got old fries that were reheated in the oil... and dehydrated chicken nuggets that are rock hard.....
Didn't know the food was bad till after my toddlers refused the nuggets....
Disgusting. Will not trust them for food again.
It truly disturbs me that my child gnawed on this nugget for 7 min on the way home.....
They close at 12 but wouldn’t take my order at 11:28 because they said they turned off there burners and it would take 15 minutes to heat up and then said they wouldn’t be taking anymore orders but you guys close at 12.
Daniel
Maybe be open when you say you are open.
Atmosphere: 1
Food: 1
Service: 1
Mellissa Mills
Order a classic melt never had a sandwich that tastes so bad. Was not grilled they took two pieces of meat, cheese and some nasty tasting sauce in between to pieces of white bread all for $13.99 will not be back, will spend my money somewhere else.
My husband and I stopped to have breakfast. I wish I had looked at the reviews FIRST! Our food was cold!! I don't need your sympathy response. It appears you have provided that response OVER AND OVER!! How about taking some action to improve things???? I will not be back!!
I went to this location on 3/3 and went through the drive thru. I ordered my food and the guy that was taking my order his tone was very rude and he sounded like he didn’t want to be at work. I asked him to repeat my order back to me. He began to read my order back and I noticed he didn’t repeat everything back to me so I corrected him. He began to get snappy and in a rude tone he said, “the kitchen can hear what you’re saying.” I told him I didn’t know that. Then the manager got on the headset and began yelling at me saying that the employee walked away from taking my order because I was being mean. I began to tell the lady that they were being rude to me. She told me she was refusing to take my order. As I began to pull off an employee at the drive thru window began making threatening gestures towards me. We exchanged words and the manager kept saying things about my kids because they were crying. One of the employees tried asking for my number It was a mess and everybody in there needs to be fired. This needs to be reported to Corporate!
Atmosphere: 1
Food: 1
Service: 1
The food is good. The service needs alot of work. They are slow, take their time, and act like they don't care.
Atmosphere: 2
Food: 5
Service: 2
The workers said they weren't taking any orders through the drive through or inside because of a rush...And when I went past. They were just standing in the back not doing anything
Atmosphere: 1
Service: 1
If you are open on a Saturday night until 1 am, why would you shut down your broiler at 11pm and not make Impossible burgers? Pretty stupid
Terrible service they said there is only 3 of them making 4 orders and they take forever seems like every Sunday is that way
Service: 1
Recommended dishes: Hamburger
They don’t even deserve one star. I got cussed out at the drive-through all because I sat there for 10 minutes and then said hello just to make sure they knew I was there.
Doors were locked at 10pm when web said open til 11.
Thought my burger would have been juicy and the chicken not burnt
Atmosphere: 4
Food: 3
Service: 5
Just went through the drive through.
Got old fries that were reheated in the oil... and dehydrated chicken nuggets that are rock hard.....
Didn't know the food was bad till after my toddlers refused the nuggets....
Disgusting. Will not trust them for food again.
It truly disturbs me that my child gnawed on this nugget for 7 min on the way home.....
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Manager is very friendly every time I see her
Atmosphere: 5
Food: 3
Service: 5
They close at 12 but wouldn’t take my order at 11:28 because they said they turned off there burners and it would take 15 minutes to heat up and then said they wouldn’t be taking anymore orders but you guys close at 12.
Maybe be open when you say you are open.
Atmosphere: 1
Food: 1
Service: 1
Order a classic melt never had a sandwich that tastes so bad. Was not grilled they took two pieces of meat, cheese and some nasty tasting sauce in between to pieces of white bread all for $13.99 will not be back, will spend my money somewhere else.
Plenty of choices had very good meal
Atmosphere: 5
Food: 5
Service: 5
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