McDonald's
1055 Sherrylynn Blvd, Pleasant Hill
(515) 263-3400
Recent Reviews
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20 mins and 3 sandwiches made later to get it correct. while the rest of my food got cold.
No Coke on a recent stop, didn’t even ask for ice cream because I knew that would be a no go. How doesn’t a McDonald’s not have COKE?!! Fries were cold and limp. Nuggets were fine. Blah.
Don’t come here I had to wait 30 minutes for a shake and they were helping out other people that’s also ordered a shake but I still haven’t gotten mine. I ate all my food before the shake even came and they weren’t doing anything about it when I asked until 30 minutes later it arrived just horrible experience, I do expect a drink that only take 2 minutes to make to come with the food not 30 minutes after.
Iris was very nice and very good at taking orders!! Our order was absolutely hot fresh and very much correct!
Typical McDonald's
It is what it is now, people behind a wall and you have to order from a Kiosk or wait for help to come to you up front, future of business
Friendly staff? Yes. However the last three trips here (lesson learned) order does not get to me correctly.
For example on my last trip:
No fish sandwich
Missing large fry
One double burger instead of two burgers
No apple juice for happy meal
I asked to upgrade my meal to a large from a medium and they said they did it but then when I went up to grab my food, I got a medium drink and fries after I was already charged for a large, definitely not worth anybody's time. they have two drive-through lines But yet they're slower than ever usually get orders wrong and not very good service. However, there are some few good employees there but definitely a bad experience and I hope they take this into consideration moving forward.
Typical McDonald's!although the service and food were much better!
Employee with tattoos in her arms is very very rude, people waiting and others employees trying to help and she was with an attitude. Long wait for small orders and she still wanted to make people wait. Few people left people of her attitude.
Restaurantji Recommends
I waited around 30 minutes in the drive thru line just to be greeted with rude/poor customer service. Was asked “Are you done ordering?” when I literally ordered 2 meals. The girl who handed me my food was very rude and thinks it’s ok to roll her eyes at people. To top it off my fries were super cold, overall not a pleasant experience.
Not much to say about the food or atmosphere, it's a mcdonalds, but the service was a+. Fast, curtious and thorough without being overbearing or pushy.
This young lady and I am assuming she was a Manager dress in black. Went out to take some food to a customer, came back in and pick up food. Never wash her hand or put on gloves. Also attendant on their phone then picking up food. So many bacteria and germs are been spread. Not a good tool nor is it good safety practices
Don’t come here during lunch they can’t handle the pace. We have been waiting 20 minutes for a happy meal 2 double cheese burgers some fries and a meal deal! Drive thru has people leaving ordering and leaving and we’re still waiting. Don’t recommend this place at all rude unprofessional behavior! My kid is tired and pist because of them making us wait this long while shoving 20 people with there orders already
Ice machine has been down for days
Ice cream machine has been down for days
What type of ownership do y'all have?
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