A&W Restaurant
$ • Fast Food, Hot Dogs, Burgers
Hours:
7421 Douglas Ave, Urbandale
(515) 276-6222
About A&W
A&W Reviews
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Got here at 6 pm put in our order then they got busy so shut the store down for 40 minutes. Food way over cooked. this is on a Saturday night.
SO FRUSTRATING!
Drive-thru is the only option. Ok, fine. We get home and find our order was incomplete. Drive back and explained the issue. Young guy, who was practically non-verbal, gave no apologies. Not for the order being incorrect, or the inconvenience of having to drive back. He hands us another box. We get home and discover that they messed up this, too! Multiple trips, $37 for 2 dinners that aren’t correct, and this kind of incompetence?! We won’t be back!
Straight up done with this location.
I’d left a Yelp review on sub par food a while back and i I hadn’t been back until this past Tuesday.
I ordered online. The system told me my pick up time was 540 PM. I arrived early and sat in the lot. At about 539 PM I walked up and tried the door. It was locked. I pulled around to the drive through and a female voice came on and said they were closed. I said I'd placed an online order and I was here at my scheduled...read full review
Ratings
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9PM |
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A&W Restaurant offers great food, but the service can be lacking at times. The store can get busy, with some staff seemingly not engaged. However, the manager went out of their way to make things right when a mistake was made. The restaurant, which is part of a combo with Long John Silver's, has a clean interior and polite staff. They offer unique items like a flavor of the day ice cream. Despite occasional waits, it has become a favorite spot for families, with options for both seafood and classic A&W meals.