Ordered groceries from aisles online on Thursday. Was charged for the original amount and the corrected amount of groceries. Waited a day and contacted my bank and the local store. The local store said she didn’t know what to do also informed me that they have had a lot of these calls lately and gave me another number for Hyvee to contact. My bank informed me that Hyvee didn’t cancel the original charge before charging me the corrected amount. They would need to refund me and said them an adjustment. I informed the Hyvee customer service this when I called. He was not very friendly or helpful and said he would make a complaint to waukee store to correct this. I get an email from waukee saying that I wasn’t double charged and it will fall off. We are now on day 4 with my account having been double charged. I have not received any further communication from Hyvee and I am very frustrated. DO NOT USE AISLES ONLINE!!!! I have re-emailed and messaged Hyvee and am currently waiting on another response back on how they are going to correct this.
Nancy Cullen
Kudos to Hy-Vee for having many workers on Wednesday before TG. The parking lot was full but I was able to check out quickly. They were so prepared! Super great customer service!
markcS2058XE
General Chicken dinner was very good. The service was good. the dinning room atmosphere - ok, the store entrance was not clean from all the foot traffic.
Russ G
Grab a kids cookie from Elijah in the bakery.
Kelly Jo
Great store! Very polite and helpful workers!
Vishal Velayudhan
Very clean, awesome.. All sections are well arranged... Less crowded..
Kiran Reddy
Fast checkout...staff are very nice and helpful..
James Jones
A lot like the one at 86th and Douglas, save that we actually found a parking spot quickly here. Yay!
Liz Pierce
It is so clean...and the baby section is nice. The staff is very friendly.
Ordered groceries from aisles online on Thursday. Was charged for the original amount and the corrected amount of groceries. Waited a day and contacted my bank and the local store. The local store said she didn’t know what to do also informed me that they have had a lot of these calls lately and gave me another number for Hyvee to contact. My bank informed me that Hyvee didn’t cancel the original charge before charging me the corrected amount. They would need to refund me and said them an adjustment. I informed the Hyvee customer service this when I called. He was not very friendly or helpful and said he would make a complaint to waukee store to correct this. I get an email from waukee saying that I wasn’t double charged and it will fall off. We are now on day 4 with my account having been double charged. I have not received any further communication from Hyvee and I am very frustrated. DO NOT USE AISLES ONLINE!!!! I have re-emailed and messaged Hyvee and am currently waiting on another response back on how they are going to correct this.
Kudos to Hy-Vee for having many workers on Wednesday before TG. The parking lot was full but I was able to check out quickly. They were so prepared! Super great customer service!
General Chicken dinner was very good. The service was good. the dinning room atmosphere - ok, the store entrance was not clean from all the foot traffic.
Grab a kids cookie from Elijah in the bakery.
Great store! Very polite and helpful workers!
Very clean, awesome.. All sections are well arranged... Less crowded..
Fast checkout...staff are very nice and helpful..
A lot like the one at 86th and Douglas, save that we actually found a parking spot quickly here. Yay!
It is so clean...and the baby section is nice. The staff is very friendly.
Great produce section! Beautiful store!
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A world of cheeses.
Beautiful new store in Waukee. This is my new grocery store for sure!
If you don't want to shop in a tsunami of people - wait a week!
Smaller version of Urbandale HyVee. Great craft beer selection.
Best beer area of all the HyVee's in the metro! Clean, great selection, and automatic door walk-in cooler.
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