Customers` Favorites
Customers` Favorites
“Still great to eat quality doesn’t seem the same we went because we had coupons because I had drove an hour back home. Forgot half the order they were slammed but they made it right mistakes happen just always disappointing when you don’t get what you pay for the made it right. They apologized gave a little extra for the inconvenience they made the mistake right. However they where three of us the last one grabbed a kids meal so they turned the coupon on the bag for an ice cream after waiting over an hour (this time wasn’t busy we had got take out before dined in this time) we had stuff to do and just asked for the coupon back 1 hour for ice cream doesn’t cut when you do construction or ag work as the season doesn’t permit much free time“
Customers` Favorites
“Amazing customer service! They really went above and beyond for me. Thank you so much!“
Customers` Favorites
“Tyler helped me last night and he was awesome! It was late and he was cheerful and fun! Excellent customer service!“
Customers` Favorites
“exelente y buen servicio“
Customers` Favorites
“Spend the extra 10 bucks and get a steak dinner!“
Customers` Favorites
“Absolutely one of the best burgers I've had!“
Customers` Favorites
“Absolutely great tasting burgers and fries👍“
Customers` Favorites
“As a family of burger lovers, we're always on the lookout for a great burger spot, so we decided to give Burger Theory a try after hearing good things about it.
The first thing I noticed when we walked in was the atmosphere. It's very dark and dimly lit. For some people, that may create a nice romantic vibe, but it felt a little unusual to me since most of the customers around us were families. Not necessarily a negative, just something I noticed.
We each ordered burgers, and I decided to be adventurous and try one topped with cream cheese. New restaurant, new topping—why not? Unfortunately, I quickly learned that hot cream cheese is not for me. The flavor was very different from what I expected and had a metallic taste that I found off-putting. After a few bites, I couldn't finish my burger. That's entirely a personal preference issue, though, and not something I'd hold against the restaurant.
Now let's talk about the fries.
The fries are absolutely fantastic. The house seasoning is incredible, and honestly, it's what I've been thinking about ever since. In fact, as I'm writing this review, I'm considering going back tomorrow just to order wings and ask if they'll toss them in that fry seasoning. It's that good.
Our waiter was also excellent. He was friendly, attentive, and made sure our drinks never sat empty. What really stood out was that he always asked if we wanted a refill instead of automatically bringing one. That may seem like a small thing, but we really appreciated it. Too often servers assume an empty glass means you want another drink, and then you feel bad if it goes untouched. Taking the extra moment to ask made us feel like he was paying attention to us as people rather than just mechanically refilling cups.
It's those little details that make a difference, and Burger Theory seems to understand that.
While my burger choice wasn't a winner for me personally, the service, fries, and overall experience were enough to make us want to come back. We look forward to trying more of the menu soon.“
Customers` Favorites
“Just went through the drive through close to 11 at night and that night crew is great! Super friendly, fast, and just straight up amazing! One worker stood out and his name was Rey. Rey was over the top welcoming and friendly. He spoke to me like I had been a homie for life! He made sure to give the best customer service possible! Please give that man a raise!🙌“
Customers` Favorites
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“Visiting from Arizona and lucked out with Chloe at Firehouse Grill. She was basically doing two jobs at once and still had time to be attentive, playful, and super knowledgeable. She even charmed our granddaughter (future regular in the making!). Chloe brought the perfect mix of sass and fun—service that made the meal just as good as the food. Give that girl a cape, she’s a superhero!“